West Point Nursery

We did not Use yet due to season change but Ii May use in the spring. Extremely professional and responsive when asked to quote.

They have come in and cleaned up for me after the winter and they clean up the beds and weed everything and mulch it once a year. They are very responsive, they are qualified and they are very efficient when they come.

Am using West Point Nursery again this year to add on to that project started last year. Very impressed with knowledge, customer service, professionalism...and even though I'm a small customer, only owning a condo with small front area, II was treated as though I had a single home with lots of ground.....THAT really impressed me....some nurseries won't even consider smaller areas. Lee, in particular, was the person I dealt with the most, and he was excellent to deal with in all ways.

I called on June 21, 2013 to get a price for mulching under two large hollies that I had recently had trimmed and shaped. I figure it would need 3 or 4 yards. The young man said he would call back but didn't. Called again 6/28 and again was told they would get back to me. They called July 3 and said they were coming out to take a look (I am all of 2.5 miles from their nursery) and as far as I know they never showed up. I am retired and home during the day. They never called with a price and I decided not to pursue the matter. I would not mind at all if a company decided the job was too small but it is not professional to not get back at all. A simple 'not interested' would suffice.

My wife and I needed some bushes replaced, stump ground, mulch, and minor tree elevation. We called several local landscaping companies for estimates. We received prompt responses and estimates from three other companies, but repeated calls and emails to West Point got us nowhere. We are very local to the nursery and wanted to support their business only 1 mile away, but each time we called or emailed we were told there was only one person who could provide the quote and he would contact us. We tried to reach him for over two weeks but he never called. We got excellent work done by another company.

Scott and Lee were very professional and knowledgable from start to finish. Even after a major rain storm had washed a lot of the grass seed they came back and redid the area with no complaint. They were always on time and answered phone calls in a very timely manner. We didn't get any other estimates so I can't grade the price. On a side note, their on site nursery is beautiful and has many unusual plants and shrubs.

The workers came prepared with all the needed equipment and supplies. They completed the project on time and gave us all the materials that were left over.

Everything went very well. I never had any problems. I can't think of any negative thing to report at all. The price was reasonable for everything they did. They were very accommodating.

They were very good. They were very punctual and did a very nice job dropping the mulch off. I would use them again in the future.

At one point in time, the crew of 5 was waiting for another truckload of mulch to arrive. I noticed that they took it upon themselves to perform other yard chores that were not included in the work scope, at no extra cost.

We were very pleased with the work. They showed us quite a few things that they could do. They arrived on time and completed the job on time.

Proposal was given with different prices/options, explained thoroughly. Job was done very well, with good attention to detail. Came back 6 months later to fix some sunken pavers without hesitation. Will definitely use the company for all our landscaping needs.