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Craig Gouker Roofing & Home Improvements LLC

Roofing, Gutters, Siding,

About us

Over 25 years ago, I decided to pursue my dream which was to own my own roofing business. I didn't want to be "just another roofer"...I wanted to be known as "THE" roofer ! I've always taken pride in my workmanship, my determination...and my reputation. Thankfully, my work ethic and passion to excel has translated in to a REPUTABLE Roofing Business which has continued to grow every year...for the past 20+ years ! We use only the highest quality materials and equipment. The materials we install are top quality and produced by well-known industry leading manufacturers. There will NEVER be any JUNK used in a Craig Gouker Roofing job! The secret of our success is... and always will be "quality workmanship" and a FANTASTIC "satisfaction guarantee" We provide Roofing. Showroom: 4607 Library Road Bethel Park, PA 15102

Business highlights

33 years of trusted experience

Services we offer

Asphalt Shingle Residential Roof Replacements

Services we don't offer

roof repair, gutter repair & cleaning, siding repair..

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.984 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
0%
3
5%
2
1%
1
4%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 76-84 of 84 reviews

Barbara C.
06/2014
3.0
roofing
  + -1 more
unknown
Description of Work: Mr Gouker responded promptly and provided a estimate but when we tried to go forward with the work he left a message on my voice mail stating that he couldn't help us and recommended we call Storm Chasers. We then pursued other providers of this services and now have a great looking and secure roof. |

Rating CategoryRating out of 5
value
4.0
professionalism
3.0
responsiveness
5.0

$8,400

Response from Craig Gouker Roofing & Home Improvements LLC
I'm sorry you feel this way about my company. I did give you a price on the roof job, however I did not feel comfortable lowering my price and including gutters as well. I did indeed recommend "storm chasers" for the job because they will participate in that. I do appreciate the opportunity to bid the project. I really liked talking with you both but I am extremely confident in my pricing. Craig Gouker

JENNIFER R.
05/2014
5.0
roofing
  + -1 more
unknown
Description of Work: Craig Gouker Roofing put a new roof on my home. I received Craig's name from another referral who indicated he did great work and looked up the name on Angie's List so I felt I was in good hands. During the time the crew was here, they were very professional, organized and did an excellent job with cleanup. Ryan ran the crew and he had a lot of experience as well making sure things were running smoothly. I called them early in the season as I know with all contractors, their time can get filled early to mid season with all of their requests so I was able to get my roof done at the time I needed it. Craig did a great job in trying to make sure it was done on the date I requested as I was having an awning instead right after the roofing job. I would definitely hire them again and refer them to others as I was very pleased with their work!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,400

Joseph B.
05/2014
1.0
roofing
  + -1 more
unknown
Description of Work: tried twice, same response, to busy for my job--3 leaking roofs - felt like he was only interested in big, easy money jobs-any one of the 3 houses could have needed new roofs, 2 did--used someone else

Rating CategoryRating out of 5
professionalism
1.0


Response from Craig Gouker Roofing & Home Improvements LLC
I respond to ALL phone calls and emails and let everyone know up front if I can take your job or not. I'm a small company with only 10 employees and new roof installs are our primary focus. Especially when we have a bad winter and a very rainy spring our time is limited for the seasonal work. However, I indeed call EVERYONE back and explain myself to them if I can't provide a service for them. I am a very honest contractor and have RAVE reviews and have been in business since 1991. I'm very disappointed that this member is upset, BUT I hold my head HIGH with my approach and reputation how I conduct MY business. Enjoy the rest of MY RAVE reviews ANGIE'S LIST MEMBERS!! CRAIG GOUKER

Joanna H.
05/2014
5.0
roofing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,810

theresa H.
04/2014
3.0
roofing
  + -1 more
.
Description of Work: Put caulking around flashings and vents hoping to fix roof leak...did not work. Suggested having chimney regroutted if still leaking. Will try next, probably didn't need to spend the money on him, leak still the same, did do the work as promised

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$250

Alan B.
03/2014
5.0
roofing
  + -1 more
unknown
Description of Work: As far as I'M concerned, Gouker & Co. are the absolute best. They weren't the cheapest, nor were they the most expensive. Their quality however is unsurpassed. Quality is ALWAYS cheaper in the long run. You simply can't go wrong with these guys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,200

Mark L.
11/2011
5.0
roofing
  + -1 more
See above.
Description of Work: I called Craig and left a message. He called me back the next day. I wanted to have the shingles replaced on my home next spring. Craig indicated that he did not install the brand of shingles that I wanted. But he suggested that I go to the manufacturers website and check on preferred installers. He was very polite and professional.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael P.
01/2011
5.0
roofing
  + -1 more
very polite and professional
Description of Work: I did not actually use this company for roofing, but of the 20+ providers that I contacted for roofing work on Angie's list, Craig was in the minority as far as people that WOULD EVEN RETURN MY CALL. He politely told me that he had enough work for the rest of the year. Perhaps that was the problem in people not returning my call at this time of the year, but he was one of the 2 people that had the courtesy and professionalism to tell me so.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

MARGARET JEAN D.
08/2004
5.0
roofing
  + -1 more
unknown
Description of Work: HE COULD NOT DO WORK FOR US BECAUSE OF HIS BUSY SCHEDULE, BUT HE REFERRED US TO ANOTHER COMPANY THAT WE ARE VERY PLEASED WITH.

Rating CategoryRating out of 5
responsiveness
4.0

Yes, I recommend this pro

Contact information

4001 Clairton Rd Route 885, West Mifflin, PA 15122

http://www.craiggoukerroofing.com

Service hours

Monday:
7:00 AM - 3:00 PM
Tuesday:
7:00 AM - 3:00 PM
Wednesday:
7:00 AM - 3:00 PM
Thursday:
7:00 AM - 3:00 PM
Friday:
7:00 AM - 3:00 PM

Licensing

Insured

Licensed*

Trade License Number
012596
Trade License Locale
Pennsylvania
Trade License Authority
Attorney General
Trade License Expiration
07/01/2017
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Gutters,
Siding,
Gutter Cleaning

FAQ

Craig Gouker Roofing & Home Improvements LLC is currently rated 4.9 overall out of 5.

Monday: 7:00 AM - 3:00 PM

Tuesday: 7:00 AM - 3:00 PM

Wednesday: 7:00 AM - 3:00 PM

Thursday: 7:00 AM - 3:00 PM

Friday: 7:00 AM - 3:00 PM

Craig Gouker Roofing & Home Improvements LLC accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Craig Gouker Roofing & Home Improvements LLC offers free project estimates.
No, Craig Gouker Roofing & Home Improvements LLC does not offer eco-friendly accreditations.
No, Craig Gouker Roofing & Home Improvements LLC does not offer a senior discount.
No, Craig Gouker Roofing & Home Improvements LLC does not offer emergency services.
Yes, Craig Gouker Roofing & Home Improvements LLC offers warranties.
Craig Gouker Roofing & Home Improvements LLC offers the following services: Asphalt Shingle Residential Roof Replacements
roof repair, gutter repair & cleaning, siding repair..

Contact information

4001 Clairton Rd Route 885, West Mifflin, PA 15122

http://www.craiggoukerroofing.com

Service hours

Monday:
7:00 AM - 3:00 PM
Tuesday:
7:00 AM - 3:00 PM
Wednesday:
7:00 AM - 3:00 PM
Thursday:
7:00 AM - 3:00 PM
Friday:
7:00 AM - 3:00 PM