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Craig Gouker Roofing & Home Improvements LLC

5.0(
70
)
Seamless Metal Gutters - Install, Seamless Metal Gutters - Repair, Gutters & Downspouts - Clean,

About us

Over 25 years ago, I decided to pursue my dream which was to own my own roofing business. I didn't want to be "just another roofer"...I wanted to be known as "THE" roofer ! I've always taken pride in my workmanship, my determination...and my reputation. Thankfully, my work ethic and passion to excel has translated in to a REPUTABLE Roofing Business which has continued to grow every year...for the past 20+ years ! We use only the highest quality materials and equipment. The materials we install are top quality and produced by well-known industry leading manufacturers. There will NEVER be any JUNK used in a Craig Gouker Roofing job! The secret of our success is... and always will be "quality workmanship" and a FANTASTIC "satisfaction guarantee" We provide Roofing. Showroom: 4607 Library Road Bethel Park, PA 15102

Business highlights

34 years of experience

Services we offer

Asphalt Shingle Residential Roof Replacements

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
5.070 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
99%
4
0%
3
1%
2
0%
1
0%
Write a review
Showing 76-100 of 70 reviews
Michael K.
Apr 2010
5.0
Yes, I recommend this pro
$4,500
All work was done in a two week period....I was satisfied.
Susan S.
Mar 2010
5.0
Yes, I recommend this pro
$4,000
Craig responded quickly to our call and gave a very impressive presentation, leaving a brochure detailing the materials he uses, references, etc. Even when I suggested a diferent shingle, he said he would have no problem in ordering it. He was actually able to start the job a few days earlier than anticipated with a full crew - employees, not subcontractors, who were polite, respectful of our property and left absolutely no shingles or nails anywhere. To this date, I have not found a single nail in our landscaping due to the unique equipment he uses - a roofers buggy. They did an excellent job on the roof, finished on time and we have received many compliments on our roof. It was a pleasure dealing with such a professional company.
DIANE W.
Jul 2006
1.0
I would not recommend him to anyone. Mr. Gouker was not reliable, made himself appear untrustworthy, and didn't even have the courtesy to call and explain why he didn't show up or if he ever intended to show up. My gut feeling is that he thought I would just send him $50. and wouldn't know if the work was done or not.
Response from Craig Gouker Roofing & Home Improvements LLC

"THERE ARE 2 SIDES TO EVERY STORY. I HAVE BEEN IN BUSINESS FOR OVER 16 YEARS AND HAVE A GREAT REPUTATION. I AM AN ACCREDITED BUSINESS THROUGH THE BBB AND HAVE NO STRIKES AGAINST ME. I AM ALSO A PREFERRED CONTRACTOR FOR OWENS-CORNING. THIS IS A HUGE MISUNDERSTANDING BETWEEN THIS MEMBER AND MYSELF. I NEVER SAID TO JUST SEND ME THE $50. I DID NOT GO THE DAYS THAT I TOLD HER I WOULD DUE TO SCHEDULING ERRORS ON MY PART. THAT, I AM GUILTY OF. WHEN I CALLED HER TO RESCHEDULE, SHE THEN SAID "DON'T BOTHER. I CONTACTED SOMEONE ELSE AND JUST TO LET YOU KNOW I'M AN ANGIE'S LIST MEMBER" AND HUNG UP THE PHONE. I'M NOT PERFECT AND IF I COULD HAVE CHANGED THIS OUTCOME I WOULD HAVE. I AM TRULY SORRY. IF A POTENTIAL CUSTOMER IS READING THIS RESPONSE I URGE YOU TO CONTACT ME FOR A FREE ESTIMATE AND MEET ME. I AM ONE OF THE MOST PROFESSIONAL ROOFING CONTRACTORS YOU WILL EVER MEET. CRAIG GOUKER"

RYAN O.
Jun 2005
1.0
CRAIG WAS RESPONSIVE OVER THE PHONE AND OFFERED TO COME OUT TO GIVE AN ESTIMATE. UNFORTUNATELY HE NEVER ARRIVED ON THE DAY SCHEDULED AND DID NOT RETURN TWO FOLLOW-UP CALLS.
Response from Craig Gouker Roofing & Home Improvements LLC

"THERE IS NO EXCUSE TO NOT SHOW UP FOR AN ESTIMATE. I SHOULD HAVE CONTACTED THIS PERSON TO LET HIM KNOW THAT I WAS TOO BUSY TO EVEN BID ON HIS PROJECT. AT THAT TIME I WAS OVERWHELMED WITH WORK AND DID NOT HAVE ENOUGH MANPOWER. STILL - NO EXCUSE! I WOULD LIKE TO APOLOGIZE TO THIS MEMBER AND LET OTHERS KNOW THAT I WILL NOT LET THIS SORT OF THING HAPPEN AGAIN. THANKS, CRAIG GOUKER"

TAMI H.
Feb 2005
2.0
CALLED OVER A WEEK AGO AND NEVER RECEIVED A CALL BACK.
Response from Craig Gouker Roofing & Home Improvements LLC

"I DID CALL THE NUMBER THAT YOU GAVE ME. I HAD NO OTHER WAY TO CONTACT YOU. I''M SORRY ABOUT THIS, BUT I HAD TO RESPOND TO THIS COMMENT. CRAIG GOUKER"

MARGARET D.
Aug 2004
5.0
Yes, I recommend this pro
unknown
Homeowner
Feb 2004
5.0
Yes, I recommend this pro
$600
THEY DID AN EXCELLENT JOB OF PULLING OFF THE BAD SHINGLES AND REPLACING THEN WITH NEW ONES. ARRIVED IN A TIMELY MANNER AND DID VERY GOOD CLEAN UP.
Trudi A.
Feb 2004
5.0
Yes, I recommend this pro
$60
ARRIVED ON TIME, HAS EVERYTHING HE NEEDS TO DO YOUR JOB AND CLEANS UP AFTERWARDS.
Stanley S.
Jan 2004
5.0
Yes, I recommend this pro
$2,600
EXTREMELY PROFESSIONAL, QUALITY WORKMANSHIP IN AN EMERGENCY SITUATION.
Showing 76-100 of 70

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

Craig Gouker Roofing & Home Improvements LLC is currently rated 5.0 overall out of 5.
Craig Gouker Roofing & Home Improvements LLC accepts the following forms of payment: CreditCard
Yes, Craig Gouker Roofing & Home Improvements LLC offers free project estimates.
No, Craig Gouker Roofing & Home Improvements LLC does not offer eco-friendly accreditations.
No, Craig Gouker Roofing & Home Improvements LLC does not offer a senior discount.
No, Craig Gouker Roofing & Home Improvements LLC does not offer emergency services.
No, Craig Gouker Roofing & Home Improvements LLC does not offer warranties.

Contact Information

4001 Clairton Rd, Route 885, West Mifflin, PA 15122

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