Craig Gouker Roofing & Home Improvements LLC

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Have used this company before and they have always and did go above and beyond. Fantastic job and very satisfied with work, owner, and crew.

I called Craig in late July and he came out and gave us an estimate. He said that we would be put into his schedule for September and true to his word, that is when his crew came out and did the work. The gentlemen on his crew were very professional and friendly. We did end up having a day of rain in the middle of the job, but they were careful to make sure the roof was weather tight. My house looks great and I would be happy to recommend Craig to anyone.

We called several professional roofing companies - some never returned our calls, some said they would come for an estimate, and didn't show. Craig Gouker was referred to us by a family member who retired from the roofing business. He said "Craig is a straight up guy who does QUALITY work. Upon leaving a message, Craig called within a day and arranged to meet us. On our first meeting be brought lots of information about products and had already made assessments about our potential needs through the use of a aerial software download. He was able to calculate the approx material needs and quoted a fair price. He dropped off samples for us and made great recommendations as to color. He was spot on with communications and contacted us a few days before the job state to enure we were ready. The crew arrived at a civil hour of the morning on the first day - all very professional. Craig was with the crew the first day and was very accessible throughout the job. His workers were great. Craig operates a 1st class operation. Materials were not dropped off ahead of time to clutter up the driveway as we saw with some other contractors. The crew cleaned up every day. No damage to the landscaping or flower gardens. Craig stopped by on a Saturday to talk with us after the job to explain and point out details and special attributes of the new roof. Our job took about a week - but I know the roof has been professionally installed in a quality manner -- and will last a long time. Would highly recommend him!

Went well overall. Showed up on time and finished on time.

We are pleased to give a review of work completed at our home by Craig Gouker Roofing and Home Improvements. We contracted Mr. Gouker to submit a bid to replace the roofs on our house and detached garage. Mr. Gouker came to our home and gave us a detailed bid with printed information about the shingles and products he would be using. He explained everything to us in detail. He is very knowledgeable and personable. His bid was very competitive and because of all the information he gave us, recommendations from previous clients and our co-workers, we chose him as our roofing contractor. The shingles we chose had to be ordered by his supplier and he kept us informed, almost daily, on when the shingles would be delivered. Mr. Gouker, his large crew (6 to 7 people) and very modern equipment arrived promptly on the day the shingles were received. His crew was hardworking and courteous. They showed respect for our personal property and moved and covered everything around our house and garage. The work was completed in a very timely manner. The roofs were installed as bid and look great. There was a good deal of emphasis by Mr. Gouker and his crew to details. Once the work was completed all areas were cleaned and debris removed. We are more than pleased with the outcome. Mr. Gouker is a very experienced professional who has a pleasing down to earth manner. We would recommend Craig Gouker Roofing and Home Improvements to anyone interested in roof replacement or repair. This company has roofing down to a science and is a class act! Bob & Janet K., Elizabeth Township

We contacted Mr. Gouker in June 2011 to provide an estimate for a new roof and cap an unused chimney and replace flashing as needed. We decided to hire him and he indicated he could begin the work in mid to late August weather permitting. Craig called us on 9/18/11 and said he and his crew would begin work at 7 am on the 19th. Mr. Gouker asked if we could ask a neighbor to allow some of his machinery to access the side of our house so that a "roofer's buggy" could be used. Our neighbor agreed and work began. The old shingles were removed, new luan wood was put down, flashing was replaced, an unused chimney was capped and new roof shingles were placed in about two days of work. The "roofer's buggy" contained the mess of the shingle debris and nails very well. We are pleased with his work and feel confident the roof will last for a very long time.

I called him in June, 2010. He called me back July 8, 2010. He said he was very busy and would give me a call back when he could give me a time. He called and gave me an estimate on my gutters at the end of August, which is all I expected to get done. The estimate was $2,400. The crew came all in Gouker roofing trucks, which made me feel safe, because the man I had remodel my baths came in a rusted old truck. They started Sept. 1, and finished Sept. 2, 2010. While the men were doing the gutters, they found that my roof wasn't looking too well. He gave me an estimate on half of the roof, because the back of the house was worse. I figured just get it all done. The estimate on total roof was $17,295. That included boards,Owens Corning fiberglas felt underlayment, 30 yr dimensional shingles, aluminum valleys, Alcoa drip edge, chimney flashing, ridge vent, and he painted all pipes. He stated he wouldn't be able to start for about four weeks. His crew came November 1, and finished November 7, 2010. I was very pleased over the winter, with the 3 feet of snow we got. Not a problem, I felt safe. However, when spring came in 2011, with all the rain; I had leaking in my garage. I called Craig and he sent a truck with 2 of his crew the next day. All it needed was caulking around where the shed meets the garage roof. They were very polite and repaired it. He gave me a 5 year guarantee. Craig and his crew were very professional and did an excellent job. I highly recommend them.

I called Craig Gouker Roofing on June 23, 2011, the owner returned my call within a few hours, and we discussed what needed to be done. He asked me some important questions as to the job that I haven't even thought of and visited my home the next day. He scheduled the job for the following week. On Sunday evening Craig Gouker called to tell us that he could do the job the next day and scheduled for 7 am. His crew was right on time, immediatley started to work and was very professional. The clean up was great and Craig visited the job while in progress. I would use Craig again and in fact have already referred him to my mother. If you want professional work at a good price with good wokers, this company would be your choice.

He did respond quickly to to tell me that he would not even give me an estimate because he could not take on the job and complete it before the end of the year.

I wasn't quite ready for the work, but when I contacted him back I never heard from him again.

All work was done in a two week period....I was satisfied.

Craig responded quickly to our call and gave a very impressive presentation, leaving a brochure detailing the materials he uses, references, etc. Even when I suggested a diferent shingle, he said he would have no problem in ordering it. He was actually able to start the job a few days earlier than anticipated with a full crew - employees, not subcontractors, who were polite, respectful of our property and left absolutely no shingles or nails anywhere. To this date, I have not found a single nail in our landscaping due to the unique equipment he uses - a roofers buggy. They did an excellent job on the roof, finished on time and we have received many compliments on our roof. It was a pleasure dealing with such a professional company.

I would not recommend him to anyone. Mr. Gouker was not reliable, made himself appear untrustworthy, and didn't even have the courtesy to call and explain why he didn't show up or if he ever intended to show up. My gut feeling is that he thought I would just send him $50. and wouldn't know if the work was done or not.

CRAIG WAS RESPONSIVE OVER THE PHONE AND OFFERED TO COME OUT TO GIVE AN ESTIMATE. UNFORTUNATELY HE NEVER ARRIVED ON THE DAY SCHEDULED AND DID NOT RETURN TWO FOLLOW-UP CALLS.

CALLED OVER A WEEK AGO AND NEVER RECEIVED A CALL BACK.

THEY DID AN EXCELLENT JOB OF PULLING OFF THE BAD SHINGLES AND REPLACING THEN WITH NEW ONES. ARRIVED IN A TIMELY MANNER AND DID VERY GOOD CLEAN UP.

ARRIVED ON TIME, HAS EVERYTHING HE NEEDS TO DO YOUR JOB AND CLEANS UP AFTERWARDS.

EXTREMELY PROFESSIONAL, QUALITY WORKMANSHIP IN AN EMERGENCY SITUATION.