S. Griffith Termite & Pest Management, Inc. is a locally owned and operated company serving Chester County and its surrounding areas.
We are dedicated to working with the customer to best understand their needs to produce desired results.
Terrible. Required a deposit and then years after we informed them we moved they continued to bill us for work at a location we did not live at.
Description of Work: Pest control
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Donna E.
06/2024
5.0
pest control
+ -1 more
Treated our log home for an ant infestation. Up until calling S. Griffith, we had 2 differing diagnoses and 2 different quotes from other pest control companies that were outrageous. S Griffith not only correctly diagnosed our issue, but it was SIGNIFICANTLY less expensive than the other guys. And I never felt pressured to buy other services that I didn't need. I was so pleased with the job that they did that I referred them to my son who also used their services and so far so good. I would absolutely recommend!
Description of Work: Ant infestation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Connie E.
06/2013
3.0
pest control
+ -1 more
I am not too thrilled with them. He is supposed to come in at a certain time every three months and he came early so he couldn't get into the building so he charged us but didn't do anything. They were supposed to come out on April 11th at 11.00 am and at 10:00 he gave me a call and left me a message saying he had been there and left because nobody was there that's because he was supposed to be there at 11:00 am. He just goes around the outside and says that his job. I think it depends on who comes out and once I met with them and explained to them what exactly I wanted and it was maybe two or three times before they actually complied. One guy is more responsible than the owner. The owner is the one that doesn't communicate and doesn't follow directions. I am beginning to using face products and so they would just go and spray anywhere around so I told them what I wanted to do and they would say, and lsquo;I can do that', and after telling them two or three times they finally did it.
Description of Work: I used S Griffith Termite & Pest Mgmt for pest control.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$120
Response from S Griffith Termite & Pest Mgmt
I am sorry to hear you feel you had unsatisfactory service. I know I have spoken to you on the phone since you posted this. I hope we have resolved any discrepancies with that phone call. I just wanted to assure you that the owner of the company has been a licensed reputable applicator for over eighteen years. He has developed a quarterly program that we stand behind because we feel it works. All of our employees are licensed and highly trained. We feel we are professionals and treat all of our customers in a professional manner. The nature of our business does not allow us to set specific times to do service. We always try to give a two hour window. We would never cut your service short if you had a problem in order to keep the next appointment. Also, if an issue arises in between services we do not charge for a problem that is covered under your agreement. We have been treating your property since September 2008 and at this point your preventative maintenance program consists of keeping the perimeter secured. We also do not feel that it is environmentally responsible to spray just to spray. We only treat when we have a targeted pest. As I said before, if an issue does arise in between services, we do not charge to return. We appreciate your business and if you have any further questions, please contact the office or email.
Wendy T.
10/2012
5.0
pest control
+ -1 more
I've been using them for year. I have the same guy that comes everytime. The prices are very reasonable and thorough and trustworthy.
Description of Work: I have a contract with them to spray inside.
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Service Categories
Pest Control
FAQ
S Griffith Termite & Pest Mgmt is currently rated 3.5 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 12:00 PM
S Griffith Termite & Pest Mgmt accepts the following forms of payment: Check
Yes, S Griffith Termite & Pest Mgmt offers free project estimates.
Yes, S Griffith Termite & Pest Mgmt offers eco-friendly accreditations.
No, S Griffith Termite & Pest Mgmt does not offer a senior discount.
No, S Griffith Termite & Pest Mgmt does not offer emergency services.
No, S Griffith Termite & Pest Mgmt does not offer warranties.
S Griffith Termite & Pest Mgmt offers the following services: Residential & commercial pest management Inspection & treatment Wood destroying insect inspection reports