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Teds Pools

Pool and Spa Service, Pool Sales Construction and Installation

About us

THANK YOU FOR VISITING, WE ARE A CUSTOM INGROUND GUNITE POOL BUILDER. WE ALSO PROVIDE WEEKLY SERVICE, MAINTANANCE AND REPAIRS

Business highlights

43 years of trusted experience

Services we offer

BUILD INGROUND GUNITE SWIMMING POOLS, WEEKLY SERVICE, MAINTANANCE, REPAIRS, POOLS OPENINGS, POOL CLOSINGS

Services we don't offer

RETAIL

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

3.47 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
29%
4
29%
3
0%
2
14%
1
29%


Rating CategoryRating out of 5
quality
3.7
value
3.0
professionalism
3.3
responsiveness
3.4
punctuality
3.9
Showing 1-7 of 7 reviews

nadia F.
08/2015
2.0
pool cleaners
  + -1 more
Based on my experience with Ted's Pools I would caution anyone from hiring them just because they handle invoicing very poorly and are very unprofessional when you question their charges. They charged me for part and service I never requested or received. When they were questioned, their response was "how would you know if the part was installed or not, you are a new pool owner?" They definately lost me as a customer.
Description of Work: Based on my experience with Ted's Pools I would caution anyone from hiring them just because they handle invoicing very poorly and are very unprofessional when you question their charges. They charged me for part and service I never requested or received. When they were questioned, their response was "how would you know if the part was installed or not, you are a new pool owner?" They definately lost me as a customer.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$1,000

Christopher R.
12/2014
4.0
pool cleaners
  + -1 more
unknown
Description of Work: Installed a natural form, fieldstone lined inground pool. Very happy with finished product

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$50,000

Robert J.
07/2013
1.0
pool cleaners
  + -1 more
Call this company 4 times. On 2 occasions, I left messages with a person in the office. On the other 2, I left messages. I wanted to use their services and was told someone would call me back - they never did. On one occasion, I told them an issue I was having and the person said that they would do some some research and call me back - they never did. This is the most unresponsive, unprofessional company I have ever dealt with. If you want a company that does NOTHING and is UNRESPONSIVE, then please call them - you will be totally satisfied.
Description of Work: Nothing!!!!!

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Lonnie C.
12/2012
5.0
pool cleaners
  + -1 more
From start to finish good work and good communication
Description of Work: Very nicely built pool. Excellent company- very good service

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80,000

Theresa S.
10/2010
1.0
pool cleaners
  + -1 more
It looked horrible. We called them and he said it needed to be refinished and they refused to do it, they actually told us to call someone else. They didn't even bill us. They just came and made a mess of our pool and then refused to do any of the work.
Description of Work: We hired them to redo the step for our pool.

Rating CategoryRating out of 5
quality
1.0
professionalism
2.0
responsiveness
1.0
punctuality
4.0


Response from Teds Pools
I am the owner odf Ted's Pools and was the person who first went out to visit Member pool. She was looking for a renovation of her pool and what I found was a pool that needed new coping, tile and pool finish. In additional, there was a structural crack in the shallow end steps, that we find in a lot of pools that are poorly built. This is because the pool builder uses the left over or rebound materials (gunite or shockcrete) to build the steps instead of new material. it was evident that a previous patch had been done to the steps and I explained to her that no mater what you did the crack would reappear in the future. She asked me to still try to cover up the patch even though it might reapear in the future. We proceeded to grind and expoxy a patch before doing the other parts of the renovation. I explained to her that it would be a rough patch until we can back to prep her pool for the final pool finish. Member became very abusive and difficult customer. I determined at that time that I did not want to continue the work on her pool because of the hostile environment she created for everyone coming out to her home. I told her that I would not continue the work, that I would not charge her for the work that we had done, and that she should seek out another pool contractor. She again reacted in a abusive manner, threatening to bad mouth Teds Pools. Teds Pools has been in the pool business for over 36 years and prides itself for superior work and ongoing great relations and support with its customers.

ROBERT E.
02/2005
5.0
pool cleaners
  + -1 more
COMPLETED JOB WITH LITTLE DISRUPTION OR MESS TO MY PROPERTY. BEST BANG FOR THE BUCK.
Description of Work: BUILT MY SWIMMING POOL

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35,000

MICHAEL E & BARBARA K.
05/2004
4.0
pool cleaners
  + -1 more
THEY DID A NICE JOB WITH THE POOL. THE POOL IS JUST LIKE I WANTED - SAME SIZE and SAME SHAPE.
Description of Work: I HAD AN IN-GROUND POOL INSTALLED.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$2,000

    Contact information

    823 Lincoln Ave Building Unit #3, West Chester, PA 19380

    http://www.tedspools.net

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 3:30 PM
    Tuesday:
    7:00 AM - 3:30 PM
    Wednesday:
    7:00 AM - 3:30 PM
    Thursday:
    7:00 AM - 3:30 PM
    Friday:
    7:00 AM - 3:30 PM
    Saturday:
    Closed

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service,
    Pool Sales Construction and Installation

    FAQ

    Teds Pools is currently rated 3.4 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 3:30 PM

    Tuesday: 7:00 AM - 3:30 PM

    Wednesday: 7:00 AM - 3:30 PM

    Thursday: 7:00 AM - 3:30 PM

    Friday: 7:00 AM - 3:30 PM

    Saturday: Closed

    Teds Pools accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Teds Pools offers free project estimates.
    Yes, Teds Pools offers eco-friendly accreditations.
    No, Teds Pools does not offer a senior discount.
    No, Teds Pools does not offer emergency services.
    No, Teds Pools does not offer warranties.
    Teds Pools offers the following services: BUILD INGROUND GUNITE SWIMMING POOLS, WEEKLY SERVICE, MAINTANANCE, REPAIRS, POOLS OPENINGS, POOL CLOSINGS
    RETAIL

    Contact information

    823 Lincoln Ave Building Unit #3, West Chester, PA 19380

    http://www.tedspools.net

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 3:30 PM
    Tuesday:
    7:00 AM - 3:30 PM
    Wednesday:
    7:00 AM - 3:30 PM
    Thursday:
    7:00 AM - 3:30 PM
    Friday:
    7:00 AM - 3:30 PM
    Saturday:
    Closed