Founded in 1993, Pine Street Carpenters, Inc., is an award-winning design-build remodeling firm located in West Chester, PA. We provide design and remodeling services throughout the Philadelphia region, including the Delaware and New Jersey shore points.
Pine Street Carpenters is also home to The Kitchen Studio at Pine Street, our kitchen and bath cabinetry showroom located at 901 S. Bolmar St. in West Chester. Our product partners include Plain & Fancy Cabinetry, Wood-Mode Cabinetry and Dura Supreme Cabinetry.
Business highlights
32 years of trusted experience
Eco Friendly
Services we offer
Kitchen design, kitchen and bath remodeling, additions, whole-house remodels, basement remodeling, historic renovations, porches, built-ins, cabinetry dealer and installer, windows and doors .
Description of Work: Complete kitchen design and renovation - very pleased and highly recommend
Rating Category
Rating out of 5
Yes, I recommend this pro
Lauren B.
09/2015
2.0
remodeling, home remodeling
 + 0 more
They initially were very responsive. Friendly office staff, scheduled my in home consultation quickly. They came to the house to talk about what we wanted to do and took some measurements. Stated they could have a rough written estimate via email in a couple of days but I never heard from them again. Very disappointing as we were ready to start the project immediately. I feel that if they thought our kitchen remodel wasn't a good fit for their company, they should be upfront and honest in saying so and not leave clients hanging. Reading previous reviews, it looks like they have done this before with other potential clients. It's a shame because we are about to spend a lot of money on a kitchen!!
Description of Work: Came out to measure and provide estimate for complete kitchen remodel
Rating Category
Rating out of 5
responsiveness
2.0
Kevin A.
05/2015
1.0
remodeling, home remodeling
 + 0 more
Worked with Pine Street on a kitchen remodel project. Initial interactions were great. After the money for the design changed hands, however, everything changed. Communication came to a halt and deadlines were missed by weeks. A design and estimate that started in November was not completed until March, and this was likely only because we resorted to repeated emails asking why when we were told something would take 2 weeks it would take 4. This estimate came in at nearly double what the rough estimate was from several contractors when we were looking initially, so we had the project rebid. After informing Pine Street of this decision, we received a length communication as to why they were so overpriced. Choosing not to respond because we had moved on, we were called unprofessional. By the company that ignored repeated emails while under contract and missed deadlines by weeks. Funny concept of professionalism.
Description of Work: Provided design for Kitchen remodel. Was supposed to also do the contract work but bid was too expensive and experience was poor.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$2,500
Response from PINE STREET CARPENTERS
We are sorry this individual feels this way about his experience with us. We were hired to design a kitchen remodel and worked with the homeowner throughout the design process. The scope of the project changed throughout the process, with additional design changes made after our initial design. This provided a longer turnaround time for the final design than both we and the homeowner would have liked. As the homeowner indicated, we were not contracted do the kitchen remodel itself.
phil K.
06/2014
2.0
home remodeling
 + -1 more
They never followed up and ignored our request for a quote. It was very unfortunate, we were so excited to give this local business our money.
Description of Work: We visited the store to look at cabinet and granite options. We were very excited by the options available and set up to have a quote done. This is a family run business of nice people but after they visited our home, took measurements and promised to get back to us, we never heard from them again. They never responded to requests for the quote and totally dropped the ball. We ended up spending our money with another contractor after we were ignored.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Kitchen and Bath Remodeling,
General Remodeling,
Basement Remodeling,
Finished Carpentry and Woodworking,
Countertops and Backsplashes,
Cabinet Making
FAQ
PINE STREET CARPENTERS is currently rated 2.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 AM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
PINE STREET CARPENTERS accepts the following forms of payment: Check
No, PINE STREET CARPENTERS does not offer free project estimates.
Yes, PINE STREET CARPENTERS offers eco-friendly accreditations.
No, PINE STREET CARPENTERS does not offer a senior discount.
No, PINE STREET CARPENTERS does not offer emergency services.
No, PINE STREET CARPENTERS does not offer warranties.
PINE STREET CARPENTERS offers the following services: Kitchen design, kitchen and bath remodeling, additions, whole-house remodels, basement remodeling, historic renovations, porches, built-ins, cabinetry dealer and installer, windows and doors .