Nicole Bailey Design LLC

Warning... I had a terrible, what I would consider extremely DISHONEST experience with this designer/contractor. I spoke with Nicole about our kitchen/diningroom re-design and told her that I would want an estimate of the cost. She said she and her contractor would have to come out to see the job in order to give us a price. She showed up with no contractor, but I told her about the job anyway and she informed me that her contractor would not be able to give me a bid until I signed a contract with them (haven't had this issue with any other contractors). A few weeks later, I got a bill for $325 and she claimed that the home visit was a design consultation. She was not helping me design anything. I was telling her about the job and she never even gave me an estimate. She said nothing about charging me to come out and bid the job. She had sent me an infographic that states that she charges $130 per hour for her services and talks about the two different ways that she can work on your project. Nothing in that info graphic said that I'd be charged for her to come bid the job and I think it's purposely ambiguous so that she can trap people in this way and charge them after the fact if she doesn't get their business. I never hired her and signed no contracts, but she charged me for a design consultation and additionally for time she spent talking to her contractor about the job and for time setting up her portal. I did not agree to any of this, but was charged. I tried to work with her about the charges, but she refused to discuss it and I got the impression that this is a common occurrence.

I was extremely pleased with the plans and options that Nicole presented to me. She did a wonderful job making my new home flow throughout. She listened to my opinions and always presented budget friendly options. I love how everything turned out!