Golden Rule Plumbing & Contracting, LLC

Plumbing, Water Heaters, Drain Cleaning,

About us

Golden Rule Plumbing & Contracting, LLC, lives by the golden rule. We are dedicated to providing the highest quality dependable service at affordable prices for all of your plumbing & home improvement needs; always on time & on budget. We take great pride in exceeding your every expectation. We take care of all of your plumbing needs large & small, from complete plumbing for new construction, additions, & remodels, to all faucets, fixtures, pipes, hot water heaters, drain cleaning, sump pumps, water & sewer mains & more! We treat all of our customers the way we would like to be treated, with honest, reliable, personalized service at affordable prices.

Business highlights

17 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

All aspects of residential plumbing and bathroom remodeling. Drain cleaning and installation. Main water line installation and repair. Water heater repair and installation. Well pump system repair and installation.

Services we don't offer

Boiler installation and service.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9283 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
1%
3
1%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 251-275 of 283 reviews

Saradha S.
03/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: We had to replace the insinkerator. He did a great job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Glenn K.
02/2015
5.0
plumbing, water heater repair
  + 0 more
well.
Description of Work: replaced water heater, fixed some valves

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Ilia K.
02/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Fixed a leak under our kitchen sink and installed a bathroom faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Patti D.
01/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: They installed faucets in three bathrooms and a new toilet. We bought the toilets and faucets from Lowes. They were very reasonable in price.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Scott C.
12/2014
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Had to find broken pipe, and then replaced/remove and fix.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

KEITH D.
12/2014
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: He replaced the pressure relief valve in a rental townhouse. It was a tough job because the old valve didn't want to come off easily, but he stuck with it and got the job done. He checked to ensure there were no leaks and the pressure was good throughout the house afterwards. I would definitely use him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Susan M.
12/2014
5.0
plumbing, water heater repair
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeffrey R.
12/2014
5.0
plumbing, water heater repair
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Ernest C.
12/2014
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Repaired leak at bath room faucet and drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Chunkyu C.
10/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Installed toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Scott K.
10/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

John E.
10/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: The contractor(s) were professional, I had no problems with them or their work.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Laura B.
07/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sherrie R.
07/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced garbage disposal. Addressed leaking pipe for outdoor water hose.(just needed a washer tightened). Was very pleased with service and professionalism.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sandra G.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Fixed garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

tivyasengodan K.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Toilet was leaking. They were on time and fixed it. No hassles and they were professional. I would use them in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Deborah L P.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Repair shower, toilet, connect ice maker and check varies plumbing .

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$400

Robert C.
05/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Overall a great experience...wasn't crazy about the installer leaving cigarettes in my driveway, but I would definitely recommend the company

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deborah M.
05/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: I asked them to come to a rental property I own to assess what had happened that may have made the ceiling collapse (by the time we were called by the tenants, a 6'x6' hole had been cut in the ceiling around a fan/light fixture, which was missing) and to look into why there was a stain elsewhere in the ceiling. The leak that "caused the ceiling to collapse" had supposedly been repaired by tenants' plumber, however, Golden Rule could find no evidence of a leak, nor of a repair. All pipes in the area were checked and found to be sound, leaving us with an unsolved mystery. We were assured that we could replace the missing ceiling without worrying about further leaks there. The small stain was from around the bathtub, where water had pooled. They did notice, in checking this part of the plumbing out, that the faucets in the tub were bad and would have to be replaced. They also suggested, since we had opened up the ceiling below, that we should probably think about replacing the drain in the tub, which was 35 years old and was not done the way it's done nowadays. We scheduled for someone to come back to do the work. Everything was done properly, cleanly and with courtesy. We were so happy with Golden Rule, that we had them come over to our house to plumb a sink in our pantry.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Eileen H.
04/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Golden Rule installed 2 new toilets in November; we were very pleased with their work we had them install a 3rd toilet in January. It' a great company to work with for your plumbing needs. They are very professional and their prices are very fair. We have them scheduled to come back to our home for additional work. I highy recommend Golden Rule for your plumbing needs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,025

Harmeet S.
03/2014
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Michael S. J.
02/2014
5.0
plumbing
  + -1 more
.
Description of Work: They fixed a leak in my shower and repaired my garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Kathleen F Q.
01/2014
2.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$100

Barry C.
01/2014
5.0
plumbing
  + -1 more
All work went extremely well!
Description of Work: I can't say enough about how please I am with the services I received from Tim and his team at Golden Rule Plumbing. First of all I live in Florida and was helping an old friend in West Chester, PA have some much needed work done on his condo which he had neglected for years (most of this work had to be coordinated long distance between Tim and myself from FL). During November and December 2013, Tim and his team did the following; replaced a master bath toilet (on the spur of the moment) at my friend's condo the day before I had to fly back to FL. While installing the toilet, his worker (also named Tim) noticed that in the basement my friend had a leak in his water heater, so we had that replaced the next week. Finding this avoided a gigantic headache for my friend (who is in ill health and getting senile). Next we had Tim do some extensive work to replace the tile around the tub in my friend's master bath (which was falling down and the tub was unusable for years), replace all the faucet and shower/ tub fixtures, install safety bars (since my friend is getting older and needed them). In addition he replaced the toilet and all faucet and tub/shower fixtures in the guest bath, which were also much needed. Throughout this entire process, Tim was very professional, always on time, and always very helpful accommodating my schedule with coordinating these repairs for my friend from FL (exchanging alot of emails) and actually doing the work while I was flying back and forth between Florida and West Chester. We will not hesitate using Golden Rule Plumbing again in the future when the need arises. Highly recommended!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Judy M.
11/2013
5.0
plumbing
  + -1 more
quality service
Description of Work: replaced a bathtub stopper--fast,

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

Contact information

1331 Pottstown Pike, West Chester, PA 19380

http://www.goldenruleph.net

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

Licensed*

Trade License Number
PA028840
Trade License Locale
PA
Trade License Authority
Pennsylvania Office of Attorney General - Bureau of Consumer Protection
Trade License Expiration
07/01/2023

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Wells and Pumps,
Water Filtration and Softening,
Drain Pipe Installation,
Sewer Cleaning,
Natural Gas Lines

FAQ

Golden Rule Plumbing & Contracting, LLC is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Golden Rule Plumbing & Contracting, LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Golden Rule Plumbing & Contracting, LLC offers free project estimates.
Yes, Golden Rule Plumbing & Contracting, LLC offers eco-friendly accreditations.
No, Golden Rule Plumbing & Contracting, LLC does not offer a senior discount.
Yes, Golden Rule Plumbing & Contracting, LLC offers emergency services.
Yes, Golden Rule Plumbing & Contracting, LLC offers warranties.
Golden Rule Plumbing & Contracting, LLC offers the following services: All aspects of residential plumbing and bathroom remodeling. Drain cleaning and installation. Main water line installation and repair. Water heater repair and installation. Well pump system repair and installation.
Boiler installation and service.

Contact information

1331 Pottstown Pike, West Chester, PA 19380

http://www.goldenruleph.net

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed