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Edward Callahan LLC

Windows, Roofing, Siding,

About us

For your convenience, we answer the phone and return calls promptly. We are honest, reliable and highly skilled. Rest assured, we have been in business for almost 40 years with the same owner, Edward Callahan. For your benefit, our employees are skilled in their trade with years of experience. For your comfort, we do not sell you on unfounded and vague terminology and questionable products. For your added comfort, We have two convenient locations: 237 West Lancaster Avenue, Suite 206 Devon Pennsylvania 19333 1210 Westtown-Thornton Road, West Chester Pennsylvania 19382 We sell you high quality innovative products along with our stellar service standards.For your protection, we give you a written contract with exactly what we will do on your home. Our short term goal is for you to be completely satisfied with your project. Our long term goal is for you to return as customers year after year. We hold many certifications including: * Velux Installation Specialist * Certified Andersen Installer * Certainteed Contractors Edge * Certainteed Four Star Shingle Master * Master Shingle Applicator Wizard * Shingle Quality Specialist * Lead Safe Certified Firm * Pennsylvania Registered Home Improvement Contractor #005426 * Therma Tru Certified Installer We are fully insured.

Business highlights

55 years of trusted experience
Emergency Services Offered

Services we offer

Roofing, windows, doors, siding, skylights, gutters, sunroom & additions, rotted wood replacement, remodeling general, kitchens, decks, all carpentry, soffits & fascia, drywall, dormers, cabinets.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.943 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
7%
3
2%
2
7%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.4
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 1-25 of 43 reviews

P H.
09/2019
5.0
roofing, replacement windows
  + 0 more
Terrific. In the midst of looking into window replacements for two large windows in the breakfast area, we realized that we had ongoing damage from incorrect roof flashing. We had two large window systems replaced, along with siding, insulation, molding, and drywall repair. The crew was extremely experienced and their work was topnotch. Can't say enough about how pleased we are with the work.
Description of Work: window replacement and wall repairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$23,000

Devon M.
07/2018
5.0
gutter repair, roofing, siding
  + 1 more
This was the third project where I have used Edward Callahan LLC. As always, it was a pleasure to work with Ed and Mark. They explained everything clearly and offered us alternate design options. They also listened when we had questions or wanted to explore alternatives. The crew was very polite and professional. I was impressed with how well the cleaned up the job site afterwards. I policed the area myself checking for stray nails or screws and the only ones I found were underneath where the dumpster was located. I was impressed with that level of care. The work looks great! I would definitely hire them again.
Description of Work: Roofing, siding and gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$34,500

Devon M.
07/2018
5.0
gutter repair, roofing, siding
  + 1 more
It was a very good experience. Ed and Mark were very good about explaining everyhing and very good at listening to our needs and concerns. The crew was great, very friendly and professional. I was impressed with their attention to cleanup. I policed the area after they were done checking for stray nails and screws. I found a few that were beneath the dumpster. That was really impressive given all the shingles they removed.
Description of Work: New roof, siding, and gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35,000

MaryEllen G.
05/2017
5.0
siding
  + -1 more
Excellent work and customer service!!
Description of Work: Repair of dormer

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Connie P.
12/2015
5.0
contractors, gutter repair, roofing, siding, replacement windows, woodworking
  + 4 more
We had extensive hail damage to our home. Ed and his team were professional, prompt and very tidy. They provided quality work in a very timely manner. They worked with our insurance company to ensure that we received fair compensation for the damage. Ed and his team were the most reliable contractor we have ever used. The quality of the work and their professionalism is what sets them above others. They are not the cheapest but their quality and team are well worth the difference.
Description of Work: Installed new vinyl siding, new roof, gutters and downspouts, new windows, copper roof over a window, and remediated some structural wood rot.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$43,000

Paul S.
06/2015
5.0
roofing, siding, replacement windows
  + 1 more
Edward Callahan was the third of three quotes I obtained for the work. They were not the lowest (lowest was about 7% less) but they were about 20% less than the highest. The salesman, Marc, had 30 years in the business and was able to answer the questions I had with clear answers. The installation crew was polite and my family was not uncomfortable about having them around (because of the amount of work I had done (roof, siding and 21 windows) they were around for a little over 2 weeks). Crew leader was there everyday and was efficient and maintained quality throughout the project. Edward Callahan, LLC provides the quality, service and confidence you don't see everyday in the home remodeling business.
Description of Work: New roof, vinyl siding and replacement windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50,000

William L.
04/2015
5.0
roofing, siding, replacement windows, woodworking
  + 2 more
Went well and was completed in a day and a half. Was very professional & would use again.
Description of Work: Repair and replace cedar siding and rebuild trim around gable vent. Re-set nail pops in siding.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Elizabeth N.
06/2014
5.0
roofing
  + -1 more
I am happy with the service. They usually respond well to emergencies. It's supposed to rain tonight and they came today to fix my roof.
Description of Work: Edward Callahan Roofing and Windows Pennsylvania is fixing my roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Anita H.
12/2013
3.0
remodeling
  + -1 more
I called them and asked them about the work as it said that they work on a certain areas on the website. So the lady I called was supposed to call me back and she never called me back so I left her a couple of messages. I did not get any response from her so I am assuming that they do not want to work in my area.
Description of Work: I got a quote from Edward Callahan for some remodeling work.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
3.0
punctuality
3.0


Nancy M.
05/2013
5.0
gutter repair
  + -1 more
My interaction with them was very good. They were convenient, they responded quickly and they got the work done. They are a good company. I will definitely use them again.
Description of Work: I have been using Edward Callahan LLC. They replaced some very old gutter and downspout. It was a lot of climbing and they had to do some particular work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Janice B.
04/2013
5.0
replacement windows
  + -1 more
This company is by and far the best contractor I have ever used. Their work and craftsmanship was superior to my own work and any others I have used in the past. They started and completed the job on time without any added cost. I wanted it to to look similar with some minor changes. They handled everything perfectly. I felt like I had been doing business with them for years since they were so nice and did such a great job. I would and I will use them again for all my projects.
Description of Work: They replaced a large living room picture window and carpentry around the window.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Wilbur C.
03/2013
5.0
siding, replacement windows
  + 0 more
He's fantastic. His craftsmanship on my siding was simply incredible. I had a couple sections that were really complicated, and they still did a magnificent job. They cleaned up everyday, were very nice, and put up their ladders so much that it got to the point where I had to tell them they didn't have to keep putting the ladders up. My neighbor is also probably going to use them.
Description of Work: They resided my whole house and all new windows

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35,000

Howard R.
12/2012
5.0
gutter repair, roofing, replacement windows, woodworking
  + 2 more
From start to finish -- first meeting, estimate, work, follow through -- all superb.
Description of Work: Many services over many years both at our home in King of Prussia and later in Devon. Mostly roofing but also windows, doors, gutters etc. Always professional, neat, exceptional quality. Cannot say enough positive things about them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert M.
12/2012
5.0
replacement windows, doors
  + 0 more
They did the job well, and we are satisfied. The owner, himself, even came out to inspect the work which we appreciated.
Description of Work: They replaced a window and a storm door, and they worked on lintels.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Mehul S.
08/2012
4.0
siding, replacement windows
  + 0 more
They were very professional and very detailed. They included pictures and a lot of detail work of exactly what they were going to do. Their pricing was over the top however. I would rate them overall an B.
Description of Work: Edward Callahan came out to give me a quote for windows and siding.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$95,000

Ed H.
04/2012
5.0
doors
  + -1 more
Excellent experience. Helpful estimate, on time. Installer was outstanding. Clean, professional, detailed. I had a small problem with the door installation 3 months later; someone from Callahan came out the day I called, and arranged for the installer to come fix the problem (at no cost to me) immediately! Great experience. I would use them again. Callahan can be trusted to back up their work, which is a big factor to me in choosing a contractor.
Description of Work: Installed both interior and exterior doorway, replacing existing door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

William S.
03/2012
5.0
roofing, chimney repair, woodworking
  + 1 more
He did good work and I would use him again.
Description of Work: I had a roof replaced and a fireplace removed with chimney repair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jorge L.
02/2011
5.0
roofing
  + -1 more
They were fine and very helpful. They came out very fast and scheduled a follow up because it was my upper level so they had to get a bigger ladder to do the work. They were very knowledgeable and helpful in getting the leak remedied. They were on time and they even called ahead of time to let me know that they were running a little bit early. They were very professional. The roof looks brand new and they showed me when the missing shingles were. It looks like it did because it is a pretty new house. It is only 7 years ago.
Description of Work: I used Edward Callahan to replace a few shingles. They had to replace a little bit of paper and do caulking because of a leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Janet G.
01/2011
5.0
roofing, replacement windows, woodworking
  + 1 more
Edward Callahan always does an excellent job. He has had the same crew for many years and they are all excellent and professional. They are not inexpensive. I would definitely use them again.
Description of Work: I have used Edward Callahan for multiple projects over many years. They have replaced my roof, installed new windows, installed new garage doors, and done carpentry work. The most recent work was replacing garage doors, 4 windows and a basement door. They installed two new garage doors and did carpentry work around the door frames to replace rotted wood. They replaced 4 windows and an exterior Bilco-type basement door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,565

Response from Edward Callahan LLC
Thank you so very much for your review! We look forward to serving you again. With much appreciation, Ed Callahan

Colin J.
01/2011
4.0
replacement windows
  + -1 more
The quote was for $4875. I did not choose them because the price was too high. They came over in a timely fashion. They gave me a long list of references, with names and addresses of people in the area. I thought that was good. I will consider them in the future.
Description of Work: Edward Callahan Co. gave me an estimate a month ago.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,874

Response from Edward Callahan LLC
Thank you for the review. I hope your problem was solved in professional manner. Please think of us for your future home maintenance needs. Thank you. Ed Callahan

Cynthia C.
01/2011
5.0
siding, replacement windows
  + 0 more
Great experience. Good workmanship and communication, professional, and very pleasant to deal with (no pressure). We received estimates from a few other contractors and were most impressed with their approach to correcting our rotting wood (siding and window frames) issues. The job required additional work/charges from the initial estimate which were not unreasonable and they cleared with us before initiating. Very happy overall and would use them again.
Description of Work: Replaced rotted window sills and siding

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Edward Callahan LLC
Many thanks. We enjoyed working for you. With gratitude, Ed Callahan

Sandy S.
01/2011
5.0
siding, replacement windows, woodworking
  + 1 more
I received an estimate within two days of my call. The estimator provided a clear breakdown of charges and a few options for us to consider. I was able to schedule to job about a week from the point I called to accept the proposal as it was a relatively small job. The carpenter was punctual, clean and did outstanding work. the price was not the lowest I recived but the quality of work and the customer service were both outstanding. I strongly recommend Edward Callahan and Co.
Description of Work: Removed and rebuilt damanged vinyl window. Rebuilt inside sill and window frame. Replace outside siding around window.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Response from Edward Callahan LLC
Thank you for your review. We are glad that you are happy with the service. Thank you again, Ed Callahan

William S.
12/2010
4.0
roofing, replacement windows
  + 0 more
This was my first experience with them in getting an estimate. Their estimate was for $60,000. I did not go with them as their price was on a higher side compared to all the other estimates that I got. They were a little slow in getting back with an estimate. I would recommend them to the other members.
Description of Work: I received an estimate from Edward Callahan Company in September 2010 for windows and roofing.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Scott C.
07/2010
2.0
roofing
  + -1 more
I contacted them over the weekend and they promptly returned my call to set up an appointment. The receptionist was prompt in her return call, efficient in setting the appointment, and always followed up when she said she would. We met with Mark a few days later to discuss the project. He was very friendly and thoughtful about the project, inquiring to see the roof (he took down some ladders from his truck and went up to investigate) as well as see between our upper floor ceiling and roof area. Unfortunately, the experience went downhill from here. Mark mentioned it would take about 2 weeks go return a quote for us. A few days after 2 weeks had passed I called and left a message for Mark - to see if he had any further questions, etc. He returned the call within 24 hours and we spoke. I answered a couple of questions for him and left the call with the impression that the quote would be complete in a few days. A week later I called and left a message for Mark. Unless I missed his return call, or deleted a message by mistake - he did not call back. I called a week later (a little over a month from the original meeting) and the receptionist said that with the recent storm their power had gone out the prior weekend but that she saw the quote sitting there and promised to have it out in the mail the following morning. When we received the quote we were somewhat astonished. The price was $68k. We had received another quote at $45k from another well reputed builder. Not only was the price 50% higher, but it didn't include a few of the specifics (stairwell) that the lower quote did. Our house is a 2 story, cinder block constructed home, with 1500 square feet of livable space - this was not a massive project here - we even had blueprints which we included to help cut out any builder slack... Needless to say, after over a month to receive the quote and a very high cost for raising the roof, we will not be using their services nor recommending them. In their defense, a very disruptive storm recently coursed through the valley here causing lots of destruction. This probably created a lot of business for their company and perhaps my project just wasn't as important for the time being.
Description of Work: I sought a quote from Edward Callahan Roofing for an extensive job here at our home. We have a flat roof and wanted a pitched roof, along with a shed dormer on the back. We needed the roofing completed, but the insides studded, but unfinished.

Rating CategoryRating out of 5
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0


Response from Edward Callahan LLC
Good Afternoon: We appreciate your feedback. With that being said, thank you for your review. I am Noelle, the person you spoke with on the phone several times. I am sorry for your experience. Yes, a month is extraordinary and highly unprofessional for an organization to respond and furnish a quote of this kind. I apologize for the long wait. The one thing I can say about Mark is that he is very deliberate in everything he does. Sometimes it takes longer as he may have had some conflicting information in providing this proposal. As far as pricing is concerned, without comparing apples to apples I can not say that the other firm was offering the exact products and services as we are. In the future, when provided with an estimate by a company you can always call the company to enrich your own understanding of what each is providing. As a homeowner, I understand your quandary, a company with a price $20,000 over another price seems unfathomable but we deal in such numbers every day. Here are a couple of reasons why: We dont cut corners. From using 5/8" plywood versus OSB, to a cheap no name no history vinyl window to a window with a long standing history of quality. It is a rare occasion when a company can provide the same quality products, service and expertise as our company and provide a price that is 30-50% less. Another aspect that differentiates us from our competition is that we adhere to the price that is on the bottom of the proposal. We do not nickle and dime you thru the process. I can tell you that I have heard it 100 times where a proposal was written to specifications and the contractor came back with a song and dance as to how he needs more product, or there was some sort of problem. If we could have completed your job at that cost, we would have. In reflection, I hope we can always provide superior customer service, expert carpenters and tradesman and a quality price. I apologize for the lack of timeliness but can not apologize for the price. Thanks again for your feedback.

rebecca M.
06/2010
2.0
chimney repair
  + -1 more
A very nice man came, but when I got the estimate they were trying to rip me off big time. I used someone else to do the work for $475.
Description of Work: I got an estimate from Edward Callahan for chimney repair.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$3,300

Response from Edward Callahan LLC
I am sorry that you felt our price was a "ripoff". It is never our intention to be out of normal range for a specific job. Our goal with every job is to get the job done correctly, the first time. In some cases, as is yours the job that you opted for is not necessarily the job that we offered you. Without truly looking at the contract that you chose, I can not make a solid judgment on that but what I will say is that if someone offered to do your job for that price and it was the same exact job as what we offered, the contractor lost money. Sadly enough during this economic climate, everyone wants a good bargain. On the other hand, most contractors want to keep their employees busy and keep the money rolling in. 40 years later and through many a recession, Ed just does not do it that way. We are entitled to make a small profit. We are also compelled to offer the best suited solution for your job. We felt the solution that best suited your needs on your chimney entailed a detailed overhaul of your flashing. We find all too often that someone calls a contractor and that contractor reuses the flashing thus not solving the real problem and a couple months down the road, we get a call from that same customer. They say "You gave us a proposal and we did not go with you but we went with ABC Company and our roof is still leaking." We also get the calls that ABC Company installed or repaired my roof but they are no longer in business anymore. This has happens more often than you think. I apologize if you felt our pricing was not a sincerely calculated price, as it was. In the future, we are more than willing to fully explain our pricing to you as you did not offer us the chance to do so. We also hope that your chimney issues were solved by the contractor that you chose.
    • 1(current)
    • 2

Contact information

1210 Westtown-Thornton Rd, West Chester, PA 19382

http://www.edinstalls.com

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Windows,
Roofing,
Siding,
Finished Carpentry and Woodworking,
Doors,
Gutters,
Chimney Repair,
Skylights,
Unfinished Carpentry,
General Remodeling,
Sunrooms and Patio Enclosures,
Kitchen and Bath Remodeling

FAQ

Edward Callahan LLC is currently rated 4.9 overall out of 5.
Edward Callahan LLC accepts the following forms of payment: Check,MasterCard,Visa
Yes, Edward Callahan LLC offers free project estimates.
No, Edward Callahan LLC does not offer eco-friendly accreditations.
No, Edward Callahan LLC does not offer a senior discount.
Yes, Edward Callahan LLC offers emergency services.
Yes, Edward Callahan LLC offers warranties.
Edward Callahan LLC offers the following services: Roofing, windows, doors, siding, skylights, gutters, sunroom & additions, rotted wood replacement, remodeling general, kitchens, decks, all carpentry, soffits & fascia, drywall, dormers, cabinets.

Contact information

1210 Westtown-Thornton Rd, West Chester, PA 19382

http://www.edinstalls.com