Donnelly Heating & Air Conditioning, Inc.

Tom was a gentleman, and it was easy to work with him. Installation went smoothly and efficiently.

excellent

Tom Gardner has done a lot of plumbing work for me. He is personable, well spoken and always clear with the needed work. His work is impeccable and you would never know he'd even been here. Donnelly's has done lots of plumbing and HVAC for me through the years and they are all great craftsmen. Can't recommend them enough.

The owner, Tom Donnelly, didn't try to "oversell" me by recommending a larger system than I needed, unlike the other vendors I received quotes from. He recommended a system that met my needs...nothing more, nothing less. The work was done in a reasonable amount of time. The installers were professional and performed their work very conscientiously. My heat pump is working very well. I recommend giving Donnelly Heating and Air Conditioning an opportunity to provide you with a quote...they were... by far... the most price competitive. of the four vendors I received quotes from.

The employees showed up on time were done in 7 hours and didn't leave a mess A .

Extremely rude and condescending when he found out it was just a mini split start up. Instead of a simple no we don't do that he kept me on the phone to lecture me and acted as if he were angry with me for trying to save money by installing it myself and then having it charged by them. Install costs more than what I paid for the units and I can't afford it. He said do you understand what I'm saying to you right now and went on a condescending rude and offensive rant.

Donnelly was very professional. I look forward too our on going relationships. The salesman Jason and the installation team were very knowledgeable and courteous.

We have been customers of Donnelly Heating and Air Conditioning for many years. Tom Donnelly personally helped me debate the ins and outs of replacing our AC and furnace. He was not pushy at all and I trusted his opinion. His employees arrive and time and are trustworthy, most of whom have been with their company for a long time. I trust them to work in the house when no one is home, and have always been completely satisfied.

The tech from Donnelly talked to his manager and then tried to charge me for a part that did not need repair. I asked him to leave and then called Horizon who fixed my problem without trying to charge me for parts that were not an issue. You cannot trust Donnelly - especially if you are not literate in HVAC. I would never call them in the future.

On time and courteous

I waited to write this review until all the work as completed and we received the stated rebates. I highly recommend Donnelly HVAC!, The owner personally came out and gave us the best system for our money. All work was completed professionally and on time. I personally do not believe that we would have received a better system or installation even at twice the price. Sincerely, Robert K

honest and straightforward approach to installing and pricing new gas heater and central air conditioning system. Installers were knowledgeable and paid attention to detail.

Great local company here in West Chester, PA. Easy to do business with. Installers were courteous and professional. Lost my heat during the really cold week after Christmas. Great turnaround time and installed a new gas furnace/ac unit with it 15° to 20° outside. No problems 1 month later. Highly recommend.

Good price. Work done on schedule. Workmen were professional & well qualified. Installed everything in the time frame given me. Cleaned up & left my place immaculate. I highly recommend this firm.

Selling the house and wanted to assure buyers that the programmable thermostat was functioning properly. There had been some glitches. We had time constraints and Donnelly scheduled a technician to come out at 7:30 am. He diagnosed the programming on the unit and stayed for the time it took to measure the temp and assure us it was functioning well.

Fixed the problem. Seemed knowledgeable. Was very personable.

Quick response, knowledgeable and good quality of work!

Professional crew, explained the system well when the work was completed. One reason I chose Donnelly was the completeness of the initial estimate (included licensing and insurance information).

Donnelly HVAC just finished up a complete HVAC installation at my home and they did an excellent job. I had a new furnace, AC system, and some ancillary duct work done and knew this was going to be a big job. Tom and his team were prompt to respond; provided solutions; and had the most competitive price out of three quotes I received. I didn't feel the sales pitch or scare tactics from Tom that I know I was receiving from the other companies. Josh and Lou did the install and Lou is a true artist with his craft. He was able to do great work installing new ducts and working with my existing ducts to balance the air flow. Josh and Lou worked hard and was able to complete the job in less than 3 days. Overall the new system is running great! My wife and I are very happy and will certainly use Donnelly again and I would recommend them to anyone.

Personnel are knowledgeable, punctual and courteous. The sales rep provided me with web links to evaluate the heat pump system he recommended and other systems for comparison. He also provided the web link to apply for a rebate from my electricity supplier. Removal of old system and installation of new system went smoothly. The installer provided instruction re changing filter, thermostat settings, etc.