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Clean Concepts

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

"Unsurpassed customer satisfaction since 1991!" Enjoy the look of a thoroughly clean home or business with services from Clean Concepts of West Chester, Pennsylvania. We specialize in eco-friendly Oriental rug, carpet, and upholstery cleaning that effectively removes dirt, stains, and odors. We also perform ultrasonic mini-blind cleaning, tile/grout cleaning.

Business highlights

34 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Carpet & Oriental / Fine Rug Cleaning, Upholstery Cleaning , Ultrasonic Mini-Blind Cleaning, Tile & Grout Cleaning

Services we don't offer

Carpet Installation & Repair

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.0209 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 176-200 of 209 reviews

marjorie K.
09/2020
5.0
carpet cleaners
  + -1 more
Very Well.....totally satisfied.
Description of Work: Dining room carpet and hall stairway cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Clean Concepts
Thanks again for your carpet cleaning business, please let me know if I can help you again in the future, take care.Garth Borel/Clean Concepts

Judy H.
05/2019
5.0
carpet cleaners
  + -1 more
Terrific cleaning !
Description of Work: Wall-to-wall carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Clean Concepts
Always a pleasure helping with your carpet cleaning needs and glad to be of service . Thanks again for your business and have a great summer . Take care, Garth Borel / Clean Concepts

Laurence F.
11/2018
5.0
carpet cleaners
  + -1 more
Fantastic job!! We’ll hire again!
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$636

Response from Clean Concepts
It was a pleasure helping with your carpet cleaning needs . All cleaning went well and so glad you were satisfied with the results . Thanks for taking the time to send a review and please call again if I can be of service in the future . Garth Borel / Clean Concepts

Pieter R.
06/2018
5.0
carpet cleaners
  + -1 more
Did a great job.
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Clean Concepts
Thanks again for your business . Garth Borel / Clean Concepts

Scarlett T.
06/2018
5.0
carpet cleaners
  + -1 more
Great work
Description of Work: Wall to wall carpets cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Clean Concepts
Thanks again for your carpet cleaning business as I always enjoy helping you with your cleaning needs . Please let me know when I can be of service again in the future . Take care and thanks again . Garth Borel / Clean Concepts

Nancy T.
02/2018
5.0
carpet cleaners
  + -1 more
He was very professional
Description of Work: carpets cleaned

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Clean Concepts
Appreciate your carpet cleaning business again as it was a pleasure to help with your carpets and area rugs . I will call you the same time next year as a reminder for your annual cleaning . Thanks again.Garth Borel / Clean Concepts

Charles C.
08/2017
5.0
carpet cleaners
  + -1 more
Very, very well.
Description of Work: Clean Concepts cleaned the carpeting we had on the second floor - three rooms and hallways and stairs. Garth Borel did an excellent job,not, not just on cleaning the carpets, but in the clean up and attention to details.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$535

Response from Clean Concepts
I enjoyed being able to help with your carpet cleaning needs and as always it was great to catch up with the family. So glad you were satisfied with the results. If I can be of help again, please let me know . Take care and stay healthy.Garth Borel / Clean Concepts

Beverly M.
06/2017
5.0
carpet cleaners
  + -1 more
it went well
Description of Work: Carpet Cleanning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$470

Response from Clean Concepts
Thanks again for your business over the years , and please let me know if I can help with your carpet cleaning needs before you decide to move . Take care and enjoy your summer . Garth Borel / Clean Concepts

Robert P.
04/2017
5.0
carpet cleaners
  + -1 more
Awesome contract work!
Description of Work: Great workmanship! Carpets looked great. Very nice job!~

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Clean Concepts
Thanks for your business as I look forward to helping with your carpet cleaning needs again. Garth Borel / Clean Concepts

01/2017
5.0
carpet cleaners
  + -1 more
Good job.
Description of Work: Clean rag.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Denise B.
12/2016
5.0
carpet cleaners
  + -1 more
Wonderful. Very thorough.
Description of Work: Cleaned soiled carpets and stairs. Very thorough & wonderful job. Garth is a great guy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Clean Concepts
Thank you for your carpet cleaning business as I was glad to be of service , your carpets cleaned up well and I enjoyed helping you and your family get ready for the holidays . Please call again if I can be of service . Garth Borel / Clean Concepts

Bob L.
12/2016
5.0
carpet cleaners
  + -1 more
Excellent workmanship.
Description of Work: Clean 5 rooms carpet plus stairs and hall way.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Response from Clean Concepts
Great seeing again you and thanks for your business as your rental property cleaned up good , I was glad all those spots from the heater freeze up cleaned up so well . I will be over soon to finish up and help clean your main house . Talk soon . Garth Borel / Clean Concepts

Karen G.
06/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Carpet that is more than 20 years old is stain free and beautiful again. Our family has used Garth for close to 20 years. His work is always impeccable, fairly priced, and Garth is as kind and talented a professional as you could possibly find. He is very knowledgeable. We recently had a flood in our finished, carpeted basement and he came to the rescue, within 2 hours clearing the excess water and getting industrial drying fans going. We thought the carpet would be ruined, but Garth saved it! He provides many services, such as removing area rugs, cleaning and returning, and cleaning blinds, as well.
Description of Work: Cleaned several rooms plus large stairway of extremely dirty, stained carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Clean Concepts
Thanks for your business and it is always great to see your Dad as he has been a client for many years . Glad to help with the water leak clean up and carpet cleaning , I will be in touch with regard to cleaning your mini-blinds later . Thanks again . Garth Borel / Clean Concepts

Francis M.
06/2015
5.0
carpet cleaners
  + -1 more
Garth was excellent. He was courteous, professional, timely, and did great work. He explained why some spots or marks would not come up and how to maintain the carpeting. He was friendly and flexible with scheduling. I would highly recommend him to my friends and family.
Description of Work: Garth cleaned and applied stain guard to all of the carpeting throughout my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$528.94

Response from Clean Concepts
Thanks for your carpet cleaning business last week, best wishes too you with your new home and let me know if I can be of service to you again, take care and have a great summer, thanks again, Garth Borel / Clean Concepts

Rachael H.
04/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Excellent! Always a great experience with clean concepts! Never disappointed with the work!
Description of Work: Rug cleaning of living room and dining room area rugs and wall to wall carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Clean Concepts
Thank you for your business, always good to see you and the family, take care and thanks again Garth Borel / Clean Concepts

Kathy P.
04/2015
5.0
carpet cleaners
  + -1 more
I have used Clean Concepts for the past few years with great results and yesterday was no different. Mr. Borel is completely professional, arrives on time, moves what needs to be moved, and gets great results. Our upstairs carpet is not new, and his work keeps it looking better for longer! He has even come on short notice twice when we have had "big accidents" that needed to be addressed right away. There are cheaper carpet cleaners out there, but the quality of his work/results are well-worth it to me! K. Palmer
Description of Work: Pre-treated for stains, cleaned carpets, and applied stain protector

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$291.5

Response from Clean Concepts
Thanks again for your business, as always your carpets cleaned up good, best wishes for good health to all of you , thanks again and have a great summer. Garth Borel/Clean Concepts

Elizabeth W.
04/2015
5.0
blind cleaning, oriental rug cleaning
  + 0 more
Garth was on time & very friendly. He gave excellent customer service & his price is the going rate. I would use his service again!
Description of Work: Cleaned 5 area rugs and 6 blinds.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Clean Concepts
Thank you for your business, your rugs and mini-blinds cleaned up good, good luck selling the house and please call me if you need my services in the future. Garth Borel / Clean Concepts

Neal B.
04/2015
5.0
carpet cleaners
  + -1 more
I have had Garth clean the carpets in my home and my rental properties for years. He is trustworthy, dependable and professional. You can tell that he really cares about doing a great job. Highly recommended.
Description of Work: Carpet cleaning and treatment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$455

Response from Clean Concepts
As always I appreciate your business over the past years and value you as a client , I will be in touch soon regarding some of your other properties , to schedule their annual carpet cleaning as in the past. Thanks again, Garth Borel / Clean Concepts

Cheryl V.
03/2015
5.0
carpet cleaners
  + -1 more
Garth was able to get the mascara stain completely out of the carpet. I then had him clean the entire carpet in the bedroom and it looked like new! Also, he was able to remove the pet stain from the rug. Garth took the rug with him and returned it a few days later. He had previously cleaned all of my carpets and put stain guard on them so I think that was the key to being able to get the stains out. Garth has been cleaning my carpets for nearly 15 years. He was recommended to me when I first moved into my home and since then, I have also recommended him to many of my friends and neighbors. He is very friendly and I trust him implicitly. He does a wonderful, professional job. Garth is very responsive when calling to set up an appointment. He also follows up after each cleaning with a phone call a day or so later to make sure that everything was done satisfactorily. I would highly recommend Garth and I never hesitate to call him when I have a routine cleaning or an emergency stain situation.
Description of Work: My daughter dropped her mascara brush on her carpet and then the mascara spread and became embedded when she moved her chair out of the way. It was at least two weeks before I was able to call Garth about this stain. In addition, I had urine stains on a rug from my dog so when this happened, I called Garth to clean my rug and carpet. Garth did an excellent job to remove both stains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Response from Clean Concepts
Please to be of service to you over the past many years, as always I value your business and always enjoy helping you and your family weather it is routine carpet cleaning or an emergency. Thanks again Garth Borel

Jane S.
02/2015
5.0
carpet cleaners
  + -1 more
Prompt response and thorough cleaning. Very happy with results. Would definitely call again for help cleaning carpeting.
Description of Work: cleaned carpets in one bedroom, a hallway, and stairway

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Clean Concepts
Thanks so much for your business, glad to help with your carpet cleaning needs. Please call me if I can be of service again.

Alice K.
07/2014
5.0
carpet cleaners
  + -1 more
The previous owners of my new home had cats and I am allergic. My Realtor recommended Garth for a thorough carpet cleaning. He came by right after my settlement and got to work! I was even able to leave him there while I ran an errand. He was completely professional and trustworthy! While doing the carpets, he mentioned that he could also have my blinds cleaned, since they were dirty from the cats and hard to clean. He took them down, cleaned them and came back a few days later to put them back up. Great service, friendly guy! I'd recommend him to anyone and I'd use him again for sure. In fact, I just did recommend him to a friend of mine!
Description of Work: Carpet and vertical blinds cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Clean Concepts
Thanks for your business , sorry for the time lag but I just saw your review , so I wanted to thank you again . Garth Borel / Clean Concepts

Carolyn G.
12/2011
5.0
carpet cleaners
  + -1 more
This was a good retail experience and I would recommend Garth to anyone.
Description of Work: I was very happy with the service that I was given in getting my family room carpet cleaned. Garth phoned me within a couple hours of my placing an information call. We were able to set up a cleaning appointment with a couple of days. He was on time and was great in explaining all that he was doing to my carpet. I liked the process that he used on my carpet. He was quick and efficient and my carpets came out extremely clean. I would gladly recommend him to anyone and plan on using his services when I clean my upstairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Wendy B.
09/2011
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Garth is very friendly and competent. I have pets a small children, so my carpets are a mess, but he did a very thorough job and did spot treatments where necessary. He even called me back a few days after the cleaning to make sure that everything was ok and that I hadn't noticed any problems in the interim. The price seems high compared to other service providers, but for me it is worth it because of his skill and professionalism. I have had a cheap chain service come out to clean our carpets, and the providers had sour attitudes, continuously hounded me to try to upsell their services, and did a poor job. It is worth it to me to pay a little extra to get the job done right the first time.
Description of Work: Garth cleaned the carpet in 3 bedrooms, a family room, and in two stairwells and treated the high-traffic areas. He also steam cleaned our sofa and loveseat.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

GAIL C.
07/2010
5.0
carpet cleaners
  + -1 more
Garth is very punctual and professional. He is easy to get in touch with, and calls back promply. He did a nice job, and is very pleasant. However, I feel the price -$254.40 (incl. tax) for 380 sq. ft. was steep. This is my business, and costs eat into my bottom line. I probably won't use him again because of the price only. Other that that, he is great to work with.
Description of Work: I own a small apartment building, and Garth cleaned one of the units for me.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$254.4

ALLEN B.
07/2007
5.0
carpet cleaners
  + -1 more
Clean Concepts was a very nice and very personable company. They worked out just great for us. They were very nice and they were here when they was supposed to be. Garch Borel is the man's name and he is great. I have no complaints with them at all.
Description of Work: I had the carpets in my two bedroom condo and the steps cleaned by Clean Concepts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$239

Contact information

582 Corrine Rd, West Chester, PA 19382


Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Blind Cleaning

FAQ

Clean Concepts is currently rated 5 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 12:00 PM

Clean Concepts accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Clean Concepts offers free project estimates.
No, Clean Concepts does not offer eco-friendly accreditations.
Yes, Clean Concepts offers a 10% senior discount.
Yes, Clean Concepts offers emergency services.
Yes, Clean Concepts offers warranties.
Clean Concepts offers the following services: Carpet & Oriental / Fine Rug Cleaning, Upholstery Cleaning , Ultrasonic Mini-Blind Cleaning, Tile & Grout Cleaning
Carpet Installation & Repair

Contact information

582 Corrine Rd, West Chester, PA 19382


Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 12:00 PM