Benjamin Franklin Plumbing

well, sewer cleaning company, water softener installer,

About us

Does your plumbing company solve your plumbing problems? At Benjamin Franklin Plumbing, your complete satisfaction with both our service and plumbers is 100% guaranteed. Our on-time guarantee is one of the best in the country, and backed by highly skilled plumbers that are expertly trained and experienced to exceed your expectations. Simply put, when you choose Benjamin Franklin Plumbing, for all your plumbing problems, you can't lose.

Business highlights

66 years of trusted experience
Emergency Services Offered
Se Habla Español

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.5483 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
11%
3
4%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.2
responsiveness
4.7
Showing 26-50 of 483 reviews

Randy J.
05/2024
4.5
I was told by plummer that my under ground pipe thru sewer system was broken. Need to replace 30 feet of pipes. So dig up my yard remove busted pipes an. Installed new pipe. Will help i no more clogged sinks or tiolets

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

William S.
04/2024
5.0
Cody worked efficiently and he explained everything we were doing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jim M.
03/2024
5.0
Excellent customer service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Crystal G.
02/2024
5.0
This is my second time having this company do service in my house. The first time was for a gas leak. This time was for routine maintenance on the all plumbing in the home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Toni R.
12/2023
5.0
I recently had a problem with my tub/shower. Benjamin Franklin called and came out in two days and fixed the problem and was very punctual, courteous and professional. I would highly recommend and use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tim M.
12/2023
5.0
I would highly recommend Benjamin Franklin plumbing. Jon P and his assistant were fantastic. They showed up on time and immediately asked me questions so that they could understand my issue. I showed them the work and Jon performed an inspection to make sure that was truly the issue and to see if anything else might be causing my leak. He confirmed that he thought the issue was the same and promptly provided me with a quote for various resolutions to my problem. I ended up having Jon and his assistant pull the toilet off and to replace the seal and re-seat the toilet. They finished quickly and ensured me the leak was fixed. Jon also indicated the warranty on the work was good for 1-year and to call if I ran into any issues with their fix. They did a fantastic job and I could not believe how quickly the problem was resolved.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nicholas E.
12/2023
5.0
Great work.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Jianming H.
12/2023
4.0
Good service but a bit pricy

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Amber P.
12/2023
5.0
Great services. Highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Erin H.
12/2023
5.0
Cody was incredible! He was great with my dog, was honest, quick, informative, professional and extremely personable! Highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Donald B.
11/2023
3.5
I feel that the price paid was too high.

Rating CategoryRating out of 5
quality
4.5
value
3.5
responsiveness
4.5

Yes, I recommend this pro

Mary Jane G.
11/2023
5.0
Jeremy was able to repair a kitchen faucet that broke. He is efficient, personable and has a good knowledge of the product.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michelle R.
11/2023
0.5
BE CAREFUL!!!! They charged $689.15 per hour!!! That does not include any parts!!! That is just labor! $689.15/hour. They were at our house for one hour and 45 minutes total and charged $1,206. I explained how that does not seem right and asked for a discount. The plumber gave me $12 off??? So instead of paying $1,218 he only charged me $1,206!!!! HOMEOWNERS BE CAREFUL!!!!! YOU DON?T WANT TO BE IN MY SHOES :( I COULD POST A COPY OF MY RECEIPT IF THEY LET ME!

Rating CategoryRating out of 5
quality
2.5
value
0.5
responsiveness
0.5


Walter K.
10/2023
5.0
Very professional and experienced in his job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0


Bridget B.
10/2023
5.0
I signed up for a maintenance plan. Jeremy came out and inspected my pipes, flushed my hot water heater and made some adjustments to drains. I highly recommend the maintenance plan, you have peace of mind after have such a thorough inspection.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Ray T.
10/2023
5.0
Our technician Matthew was very professional and thorough in his work. He put down protective covering on our tile and hardwood floors, including our hardwood stairs. We were very satisfied with his work.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Anna U.
10/2023
5.0
Charlie was upfront about the cost

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sandra S.
10/2023
5.0
Once again top notch work! Dan and Evan fully explained every step of my Well pump replacement including what to expect in the coming days. I couldnâ t be more pleased. Well done!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

1313 Wilmington Pike Unit 1A S, West Chester, PA 19382


Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Licensed*

Trade License Number
PA009177
Trade License Locale
PA
Trade License Expiration
07/01/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

well,
sewer cleaning company,
water softener installer,
gas leak repair service,
water heater installer,
drain cleaning company,
plumber

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Benjamin Franklin Plumbing accepts the following forms of payment: CreditCard
No, Benjamin Franklin Plumbing does not offer free project estimates.
No, Benjamin Franklin Plumbing does not offer eco-friendly accreditations.
No, Benjamin Franklin Plumbing does not offer a senior discount.
Yes, Benjamin Franklin Plumbing offers emergency services.
Yes, Benjamin Franklin Plumbing offers warranties.

Contact information

1313 Wilmington Pike Unit 1A S, West Chester, PA 19382


Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day