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Bartlett Tree Experts

Tree Service

About us

Bartlett Tree Experts has been providing scientific tree care since 1907. A 3rd generation, family owned business, our mission is the maintenance and care of the health and beauty of trees and shrubs. We are an international organization, with offices in Canada, England and Ireland. Our Research Laboratories advises us about the latest technological advances in arboriculture and assists our arborists with training updates. The laboratory networks with professionals at universities, government agencies, and allied industry groups. This enables us to provide state-of-the art procedures and techniques to our clients. Our arborists consult with other professionals for common projects and community interests. Our unique position in the green industry helps us further arboriculture as a science and a profession. We believe in providing preventive property maintenance to avoid landscape problems or treat them proactively rather than using “reactive” maintenance methods that are driven by situations and events. TCIA Accredited, ISA Member, TCIA Member. Award winning.

Business highlights

118 years of trusted experience
Emergency Services Offered

Services we offer

Residential & commercial pruning, cabling, bracing, insect, disease management, pest control, fertilization, plant diagnostics, soil testing, lightning protection, tree care, shrub inventories & evaluations.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.834 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
3%
3
0%
2
0%
1
9%


Rating CategoryRating out of 5
quality
4.9
value
4.3
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 1-25 of 34 reviews

Josephine E.
08/2017
5.0
tree service
  + -1 more
They're arborists. They come and check our trees and bushes for insects, anything that's chewing on our plants and trees. They were out spraying our bushes. They checked soil for ph balance and put fertilizer there if it needs it, spray our bushes and trees for pests. We've been using them for a couple years now. They're really professional, they know their business. Their arborists and they know everything about the bushes and trees they're taking care of for you. They're very pleasant and responsive to our needs.
Description of Work: Spraying bushes

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Rebecca C.
07/2017
5.0
tree service
  + -1 more
Harvey conducted a very thorough analysis of the health and positioning of all of the trees on our property. The work was done in 3 separate jobs, and it was all done as planned and with all debris removed so the worksite looked clean afterwards. We are satisfied and would hire them again.
Description of Work: Pruning, pest control, limb stabilization, regrading soil around trees buried too deep, cutting girdling roots that were strangling trees.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Lex D.
06/2017
5.0
tree service
  + -1 more
Konstanze sent me spring recommendations after they did some work last year. I noticed they had not pruned one of the trees away from the wires and realized it hadn't exactly been in the proposal. Nevertheless when i reached out they promptly returned to prune the additional branches at no additional cost.
Description of Work: Spring pruning of decorative trees and branches too close to house

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$480

Elizabeth B.
05/2017
1.0
tree service
  + -1 more
Never receibed the promised written estimate.
Description of Work: I called them and they sent an arborist to look at tree I wanted removed. He said he would be sending me a written estimate. I never received the estimate. He had told me verbally it would probably be $1500. Turns out the same thing happened to a friend of mine.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


BARBARA A.
01/2017
5.0
tree service
  + -1 more
They are pricey but good. They just have great knowledge of trees and they do a good job. They have saved a couple of trees that looked bad.
Description of Work: They pruned the trees. They come out once a year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$960

Manjiree J.
10/2015
5.0
tree service
  + -1 more
We are very pleased with the service. All times were communicated well. Crew arrived on time, did the work and cleaned up nicely. We really liked that we had direct access to our Local Manager and didn't have to go through any messaging service to contact Mark. Mark is great - very professional, offered assistance above and beyond (identified poison ivy around our property for us and gave us advice on how to remove it), and he is very responsive. We are very pleased with our experience and will continue to work with them going forward.
Description of Work: Pruned two large trees on property, removed a very large dying tree, applied fertilizer treatment around property.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,600

Russell C.
02/2014
5.0
tree service
  + -1 more
very well. We have used them to spray every year and we still have our beautiful plantings.
Description of Work: sprayed shrubs for deer

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Bartlett Tree Experts
[Member name removed] have a high population of deer that we have been battling for years. The only way they can maintain their landscape plants is through the deer management program. "We appreciate this acknowledgement that the Bartlett Tree Experts' Deer Management program works."

marlene L.
01/2014
5.0
tree service
  + -1 more
Excellent and timely work. They review the conditions of our trees/shrubs and leave us detailed information after each review of the property with applicable treatments that they have applied and any recommendations needed for our garden to continue to be healthy. They also selectively prune a large hedge of European hornbeams along our driveway. Their work is meticulously conducted.
Description of Work: They have been providing pest management and tree/shrub work for us since 2000.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Response from Bartlett Tree Experts
Thank you for your positive review. I appreciate the opportunity to care for and help maintain your beautiful landscape.

Richard S.
01/2014
5.0
tree service
  + -1 more
They were pretty good about coordinating with our schedules. They sent a representative out to get a feel for what we wanted out of the appointment. They followed up after the job was complete to make sure I was satisfied with the work.
Description of Work: They trimmed several of our larger trees in our backyard. This was the first time I had used them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Bartlett Tree Experts
I am glad we were able to accommodate your needs. It was a pleasurre caring for your trees.

Deborah F.
01/2014
5.0
tree service
  + -1 more
They were fine to work with and professional. Scheduling was great and they were able to get my and my neighbors house done in the same day. I thought the price was a little high for what they did.
Description of Work: They trimmed two trees that over lapped my neighbors house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Bartlett Tree Experts
We strive to be a valuable resource for our clients through our service - knowledge base and personnel training.

Adrienne N.
01/2014
5.0
tree service
  + -1 more
They come by first to assess everything in our yard and they tell you what needs to be done as well as the costs. There are never any surprises and they lay everything out for you to see. I am very satisfied with what they do and they clean up well after themselves. Scheduling goes well and they are always readily available.
Description of Work: They do our tree trimming and pruning every two to three years for us.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Bartlett Tree Experts
Thank you for your kind words and the confidence you have expressed in Bartlett Tree Experts and my professional expertise. It was a pleasure caring for your trees.

Stanley Z.
01/2014
5.0
tree service
  + -1 more
Everything was done professionally and I thought scheduling went well. They came out very quickly and treated the tree properly and did not leave any mess behind. After they left it rained the next morning so they called me to let me know they wanted to come out to put on the treatment due to the weather at no additional charge.
Description of Work: They sprayed and fertilized a tree in my yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Bartlett Tree Experts
We are glad that our service and response met and hopefully exceeded your expectations. It was a pleasure working for you and we look forward to being of service in the near future with any tree and landscape issues.

KATHERINE A E.
01/2014
4.0
tree service
  + -1 more
I have used Barlett Tree Service many times over the past 20 years. The company is expensive but Harvery Lerman is a trained arborist and extremely knowledgeable and conscientious. His workers have always been polite and accomodating. It is an excellent company and it has been worth it to pay a premium price for its work.
Description of Work: Removal of two trees in a difficult location in the back of my property.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from Bartlett Tree Experts
Bartlett Tree Experts has enjoyed the opportunity to care for the trees of [removed member name] for many years. Our long-term business relationship has been based upon ensuring the safety of the trees, providing critical protection from aggressive pests and maintaining positive tree health with the benefit of soil management treatments.

Elizabeth N.
12/2013
5.0
tree service
  + -1 more
I was very pleased, as always. Bartlett workers are experts at what they do. I put my trust in their suggestions. and have not been disappointed. I have had Bartlett evaluate and treat disease on trees and shrubs, as well as prune trees. Their workers are friendly and professional. I worked at a landscape/garden center for eight years and have some knowledge of and a great interest in my yard. Gardening is a hobby, and I would only use the services of a professional that I can trust.
Description of Work: I have used Bartlett Tree Service many times, and have been pleased each time. For this visit, I was concerned about a Chanticleer pear tree that had lost a limb during a storm. I wanted to secure the limbs to prevent further damage. David Helier evaluated the tree and suggested the best solution, which was to run a metal band around the upper limbs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Response from Bartlett Tree Experts
Thank you for your kind comments. We aim to make every experience with Bartlett Tree Experts a positive one.

Stephen S.
12/2013
5.0
tree service
  + -1 more
Work was performed exactly as estimated. Cleanup was thorough.
Description of Work: Reduce crown height and spread of two flowering crabapple trees and raise branch elevation of white oak 30 feet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$792

Trudy Y.
12/2013
5.0
tree service
  + -1 more
As always, any problems that were encountered were dealt with that day and documented in a report left for us by the technician. We have had Bartlett work on the last 2 houses we owned, and this one we are in now. It has been close to 30 years and we have always been pleased. If there is ever a problem at a time other than during Monitoring visits, I just call and they are here to check it out. I have recommended them to several people over the years and I have never heard of any of them being disappointed. My husband and I will always use and recommend them.
Description of Work: Did a monitoring service of our entire property, looking for insect problems and structural damage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Keith G.
12/2013
1.0
tree service
  + -1 more
Frist did not show up when they said they would. Damaged the lawn and several irrigation system sprinkler heads. Did not repair damage as promised. Had to come back three times to reshape Bradford Pear tree and still did not leave it looking as promised. Really butchered the tree. Found Site Manager to be unresponsive. Finally had to talk to corporate office to tell them I was subtracting $300 from bill for all the damage done to lawn and sprinkler system.
Description of Work: Trim back tree lines along side house and trim and shape a River Birch tree and Bradford Pear tree on property.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0

$1,500

David T.
12/2013
5.0
tree service
  + -1 more
I have used Bartlett twice. Once to remove dead trees and oncve to remove damaged branches. We have a very old willow tree in our yard. They are brittle trees and many large branches came down during a storm. Bartlett removed the branches and groomed the remaining tree to save it while keeping us safe as well. The price seems a little high, but I cannot complain at all about the service or quality of work.
Description of Work: Damaged tree and branch removal.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

anthony W.
05/2013
5.0
tree service
  + -1 more
Estimating was detailed and I am confident they could do the work however the key was making crane time a separate billable item that wasn't locked in. That and a slightly higher total price (w/estimated crane time) had me choosing another provider.
Description of Work: Estimate for complex tree removal

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from Bartlett Tree Experts
Within the scope of work that was involved, we did our best to include qualified personnel and time necessary to perform the tree work safely at a competitive price. Please keep Bartlett Tree Experts in mind for any future tree or shrub concerns. "Scientific Tree Care Since 1907"

Frederick V.
02/2013
5.0
tree service
  + -1 more
The crew and supervisor David Helliar showed up right a 8am. My wife had worked a night shift, they kindly held off using the chain saw and chipper until late in the day. They worked until almost 7 cleaning up. All debris carted away. Everything looks great. And no tree damage from when Hurricane Sandy came through Several other neighbors used competing services and there were a couple of real hack jobs that will require several years to look good again.
Description of Work: They pruned a total of 13 trees. Thin crown to remove approximately 20% of live branches to reduce weight of branch ends. Clean to remove all dead, diseased and broken branches. Stabilized 1 tree with a split. Removed lower branches on 4 trees to a height of 5·6 feet to improve clearance over lawn. Pruned (1) Large River Birch: removed all dead, diseased and broken branches 1" in diameter and larger throughout crown to improve health and appearance and reduce risk of branch failure. · Reduce crown height and spread by approximately 4·6 feet to reduce risk of branch, stem and/or root failure. · Thin crown to remove approximately 20% of live branches to reduce branch density. · Remove lower branches to a height of 8·12 feet to improve light penetration to understory plants, lawn and house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

Response from Bartlett Tree Experts
Thank you so much for the review of your experience with our Company. I am glad you are happy and impressed with our staff. If we can ever be of service to you in the future, please do not hesitate to call Bartlett Tree Experts.

DIRK S.
10/2011
5.0
tree service
  + -1 more
Excellent work, professional, On time, expensive but worth the price.
Description of Work: Trees trimmed

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Bartlett Tree Experts
This pruning project involved several large River Birch over-hanging the rear patio and terrace. There were high-value plants beneath the River Birch trees, so great care was taken to prevent damage. The crew revisited the site to further customize the pruning at the customer's request. SAFETY IS FIRST ABOVE ALL ELSE, however, customer satisfaction is given the utmost consideration. We are pleased to hear of another satisfied customer. We will share the information with Chuck Anderson (foreman) and crew members Adam Barker and Todd Kilgoe, who were pleased to perform the work. Thank you for the opportunity to be of service!

Thomas M.
06/2011
5.0
tree service
  + -1 more
We spent about $700 on that service. They will actually come out again if one of our trees needs to be pruned. We have also used them in the past to secure trees that looked like they may be damaged in a wind storm and they have actually put braces on them. They usually come out and do an excellent job.
Description of Work: We use Bartlett Tree Experts for tree service and they do pruning and deep root fertilization. This has been the third year since we have been using them and the last time we used them was a couple of weeks ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Christian U.
02/2011
1.0
tree service
  + -1 more
I submitted request for quote on their website and waited days with no response. I made several calls, left messages and found it very difficult to get their attention. After a week or so of playing phone tag and waiting for them to schedule an on site appointment with the arborist, the best they could do was still a week away. (2 1/2 weeks had elapsed). Finally, I had to take a 1/2 a day off to accomidate their schedule, and when I did arrive they were not there. After waiting about an hour without anyone showing up, I called the office, left a message, and was subject to the same phone tag ritual which I had experienced from the start. We finally learned their arborist was still on an emergency job they tried to 'fit in' before my estimate, and would be another hour late. He finally arrived, took notes, and committed to providing an estimate within 7 to 10 buisness days. 11 days later, we still had no quote. After 30 days from the actual site visit, over 50 days from our initial contactand a dozen or more phone calls, we received our quote and were dismayed. Because we had multiple quotes for the exact same job, we were shocked when their quote came in 270% higher than the average. Not only was their qoute outrageous, the communication & customer service hideous, they delayed our project over a month and a half and we were unable to complete the project before winter had set in.
Description of Work: Requested quote

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Bartlett Tree Experts
The Bartlett Tree Expert Company does not agree with the accuracy of this posting. An estimate and consultation was provided to this prospect in a timely fashion by an ISA Board Certified Master Arborist. Our tree care project bid included safe removal and care for the property. The prospect advised us that they were selecting another firm for the reasons of a lower cost. The Bartlett Tree Experts organization and our employees guarantee that each and every customer is satisfied wth our organization's service, safety and quality.

ROBERT S.
07/2010
5.0
tree service
  + -1 more
Received a call from Harvey Lerman, Local Manager/Certified Aborist on Friday, July 16 informing me that he had a two man crew available for the job on Saturday. They arrived around 8:00 a.m. on Saturday and proceeded to set up for the job. Harvey arrived shortly thereafter to supervise the crew. They worked until around 3:00 p.m. Related to harvey that I was very pleased with the work and that I appreciated his being able to do the work prior to my departure back to Virgina.
Description of Work: During one of the many thunder storms a large branch from one of the trees in our yard snapped and was found resting on the roof of my Mother's house. Since I only had a few more days before my departure back to Vriginia, I located Bartlett Tree Experts from Angie's Website. I called on Thursday morning and got a return call from Harvey Lerman, Local Manager/Certified Aborist. SInce he lived not far from us he asked if he could drop by later that afternoon. Upon his arrival, I explained my situation (that I would be leaving on Saturday and that I wanted to, at least, get on the schedule). He assessed the situation recommending that we do preventive pruning in addition to removing the split limb from the roof (which included removing 3 house side limbs above house/roof;removing split/cracked limb on east side canopy;removing twisted dead limb on east side canopy). Disposal of all resulting wood, brush debris was included in the final estimate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,620

Response from Bartlett Tree Experts
Thank you for your interested in Bartlett Tree Experts. Please call us again for any tree or shrub care concerns you have. We will visit your property and perform a free inspection.

Patricia V.
08/2009
5.0
tree service
  + -1 more
They are very good but very expensive. They are very prompt. They do very good work. They are very professional and concise. They are courteous and they clean up after themselves.
Description of Work: They took down several large trees and trimmed large limbs.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from Bartlett Tree Experts
Thank you for your interest in Bartlett Tree Experts and for your comments/review of our services. Please call us again for any tree or shrub care concerns and we'd be happy to visit your property and perform a free inspection.
    • 1(current)
    • 2

Contact information

1480 Phoenixville Pike, West Chester, PA 19380

http://www.bartlett.com/West-Chester-PA

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Tree Service

FAQ

Bartlett Tree Experts is currently rated 4.8 overall out of 5.

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Bartlett Tree Experts accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Bartlett Tree Experts offers free project estimates.
Yes, Bartlett Tree Experts offers eco-friendly accreditations.
No, Bartlett Tree Experts does not offer a senior discount.
Yes, Bartlett Tree Experts offers emergency services.
Yes, Bartlett Tree Experts offers warranties.
Bartlett Tree Experts offers the following services: Residential & commercial pruning, cabling, bracing, insect, disease management, pest control, fertilization, plant diagnostics, soil testing, lightning protection, tree care, shrub inventories & evaluations.

Contact information

1480 Phoenixville Pike, West Chester, PA 19380

http://www.bartlett.com/West-Chester-PA

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM