TSI provides long-distance moving and shipping services nationwide, specializing in small loads or small moves. We do not do local moves. We ships furniture, household goods and "less-than-truckload" freight of most kinds. We also offer specialized services for seniors and for high-end luxury moves. (Freight service only available to Alaska and Hawaii. )
Business highlights
36 years of trusted experience
Services we offer
Long distance moving & shipping. Small moves & less than truckload shipments. Boxes, furniture, pianos, appliances, antiques, artwork -- any type of household goods, including high value items and and precious family treasures regardless of monetary value. Our Moves for Seniors division offers specialized consulting and moving services for seniors & their families. We also handle commercial shipments such as crates and pallet loads.
I called Transit Systems for a quote well in advance and was very pleased with the professionalism. I needed the pickup to be after a date when I was visiting my brother in Florida, so we could decide what items to ship. The communications of both pickup and delivery to Rochester, NY (even though by two different truckers) exceeded expectations. At the receiving end, I was called a week before delivery, the night before delivery, and by the driver at his previous stop to make sure I was available and ready. Despite bad weather, they arrived as scheduled. All items were treated carefully; I was particularly impressed that they did not put weight on fragile legs of a particularly large buffet as the were uprighting it and moving into place. For what I needed to do, with a flexible timeframe, Transit Systems was a good choice. Even if I could have moved the heavy pieces myself, which I couldn't, I could not have rented a truck, paid for fuel, paid for lodging on the trip, etc. for even close to what this move cost. Very cost-effective.
Description of Work: Moved approximately 10 pieces of furniture from Florida to Western New York.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
KENDRA G.
12/2013
5.0
moving companies
+ -1 more
We shipped 8 large boxes we packed ourselves from Houston, Texas to Fresno, California. The boxes contained musical equipment (electric bass guitar, acoustic guitar, studio monitors, etc) and various household items. Everything arrived in perfect condition. It was picked up on Friday and arrived in Fresno the next Wednesday. The driver took our shipment and shrink wrapped everything on a pallet to keep it from being damaged. We had a great experience with Transit Systems and will use them again. Everyone from the online contact to the drivers were professional and extremely helpful.
Description of Work: Curbside pick-up of boxes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Michael S.
12/2013
5.0
moving companies
+ -1 more
They did well. No issues at all. Will definitely use in the future.
Description of Work: Moved an Eames Chair from Providence RI to Chicago IL
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Cheryl B.
12/2013
5.0
moving companies
+ -1 more
I had a hard time deciding which company to use for this move and joined Angie's List just to get recommendations on who to trust with this valuable furniture. I had a very good experience with Transit Systems. My furniture was well taken care of and arrived in excellent condition. The truck drivers were pleasurable to work with at loading and unloading. The shipment took a little longer to get here than I expected, but I was not in a rush, so that was not an issue for me. The customer service people on the phone were very responsive, courteous and helpful. They seem to work with a number of small family owned businesses with which they have long relationships, so while shipments are consolidated, they aren't given out to totally random people.
Description of Work: Moved formal dining room table and chairs from my parents' house in Texas to my house in California.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$1,100
Robert S.
11/2013
5.0
moving companies
+ -1 more
The move went very well. The pickup was slightly behind schedule due to traffic issues in Atlanta (understandable) but we were kept well informed of the situation and the slight delay (a matter of about 4 hours). Our items were wrapped in protective material very carefully and handled with care. The transit time was within the time frame we had been told to expect. Two of the smaller items were temporarily mis-directed but were located and delivered within an appropriate amount of time. I've moved many times in my life, from coast to coast whole house moves ton inter-city apartment moves. I considered the temporarily wayward items to not be a serious issue because I understand that the nature of small lot moves like ours necessarily involves quite a bit of handling during the process as a truck goes around its route picking up and dropping of small sets of items along the way. For a move as long as ours, there also may be a transfer from truck to truck at a hub which dispatches trucks to routes covering different sections of the country. Transit Systems representatives were highly professional, responsive, and considerate from beginning to end. I highly recommend this company and will, without question, call on them again should I require such services in the future.
Description of Work: Moved a small shipment including 14 items ranging from a small child's rocker to a sleeper sectional sofa with a total weight of about 700 pounds from Greensboro, GA to ?Aliso Viejo, CA.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$1,750
Christopher O.
11/2013
5.0
moving companies
+ -1 more
We planned this move in July after my mom passed away. We took pictures and emailed them to the representatives. As time passed, our family's need changed so we changed our lists!!! The representatives understood and helped us through the process! We needed to ship a car and they helped us with that too!!! Delivery of the items has occurred and we are waiting to receive the car!!
Description of Work: Packing, transportation and delivery of home goods from Arizona to Tennessee! My dad is relocating to Tennessee after the death of my mother. The shipment changed a few times and the representatives were understanding and patient with me and my dad!!! Everything arrived early and in perfect condition!!! Our family has used this company and has recommended them to many people!!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Winifred W.
10/2013
5.0
moving companies
+ -1 more
I called for an estimate. We worked out the details over a few days. They packed the sewing machine as it was a fairly expensive, insured item. All arrived safely on the east coast. The entire process took one month.
Description of Work: Pack, pick up and ship some small furniture items and a sewing machine.Pack, pick up and ship some small furniture items and a sewing machine.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Rhonda B.
09/2013
5.0
moving companies
+ -1 more
There were no surprise charges. Everyone kept their word; I will use this company/RickShips again and recommend them too. Items were received without a scratch.
Description of Work: Always returned calls and emails. Confirmed the pickup and delivery the day before.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Steve K.
09/2013
5.0
moving companies
+ -1 more
We had to move some very fragile antique furniture to move to the east coast. My brother decided on this company because of the reviews, but after he spoke to them on the phone, he was convinced this was his best shot at getting things there safely because immediately after describing the furniture over the phone, and without even asking, the order person indicated they would like to crate 2 pieces of furniture, and that was music to our ears! The packers were very thorough and did a great job, not to mention polite. The crates came pre-built specifically to the dimensions my brother gave over the phone. We also sent photos to them and they decided to crate one piece of furniture in 2 crates because it could be easily dismantled into 2 pieces. The packers were so careful to protect the furniture inside the crates with blankets and foam...it was a nice snug fit. In the end, I realized my brother forgot to mention there was a small chair that went with the one piece of furniture that did not need crating, and they wrapped it up and put it on the truck without asking me for anything more. I was not at the receiving end, but my brother said he was most pleased with the delivery and the care they took unpacking and moving the furniture into his house. All the furniture arrived safely and in great condition....not a smidgen of damage, and the added chair arrived too. One thing to note is that TSI contracts with a company called Plycon, and perhaps more, but whatever, it worked just great for us and I am glad the family furniture is safe with family for another generation! I am sorry someone else had a bad experience with them, and it seems TSI has worked hard to rectify the situation, but I would definitely use them again. And if you are really worried about your furniture, pay the extra to have it crated because it was really worth it for us.
Description of Work: Moved antique furniture from Oregon to Massachusetts. A total of 5 pieces, three of which were crated.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Melinda G.
09/2013
5.0
moving companies
+ -1 more
EXCELLENT! All aspects of my moving experience with Transit Systems was handled in a very professional manner. From customer service, to being properly informed of the whereabouts of my furniture and the total length of time the move would take, to the cost estimate (right on target; actually came to a little less than I was quoted), to the professional delivery of the furniture, Transit Systems surpassed my highest expectations. The movers were so polite and helpful and right on time when they said they would be here. Way to go, Transit Systems, and thanks so much!!
Description of Work: Moved several pieces of furniture as well as many other boxed items from Marstons Mills, MA to The Woodlands, TX.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,800
Leslie M.
09/2013
5.0
moving companies
+ -1 more
It was great! I needed to move only a mattress and box spring in a specific time frame. I haven't had a good experience with moving companies before and was concerned. The reviews for TSI are good and accurate! The initial call to set up the service was easy and quick. Matt was thorough and helpful, providing information about a box supplier for the mattress/box spring. We set up aday for pick up and delivery, paid and done. It was so easy, I called a few weeks later (I had set this up about 2 months in advance) to verify all the information in case I had missed something. On pick up day, the mover arrived within the window of time - it is a wide window. We were lucky to be on the early side of his route. Two days later, I received a call from the AL dispatch - the mattress was there and ready to deliver - early! They kindly held the delivery for an extra day until we arrived in town. Drop off was smooth. Read the details - be sure to choose the right service for you. I chose the option to do it all myself which means you might need additional help because the drivers don't do the work. Saves money! Overall, great experience for reasonable cost. The mattress was not damaged although the box was slightly torn - buy the plastic bag to add extra protection within the box.
Description of Work: moved mattress/box spring from VA to AL
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$375
Carol M.
08/2013
5.0
moving companies
+ -1 more
The 2 men who picked up the piece and the 2 men who delivered the piece were careful and attentive.
Description of Work: Moved a very heavy antique rosewood Chinese sideboard that had great sentimental valley from Queens, NY on a very hot summer day to a Phila suburb
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
val S.
07/2013
1.0
moving companies
+ -1 more
this company was rated well on Angie's List and the BBB and advertised on the web that they had been in the shipping business for more than 20 years and commonly shipped "high value" and "antique" items across the country safely with a high success rate. this is why they were chosen. I was happy with the bid process and the follow up process. they were able to meet the seller at his storage unit at a convenient time and place to pick up the couches which I was pleased with. They didn't do a great job with communication and "missed" the initial transfer date from the warehouse in CA to the truck. I needed to call them to find out when it was coming and when it would be in MN and they didn't know. It came the next day. The in-state delivery co. (who was also paid to move them from the truck into my home) called Transit Systems within 20 mins. of delivery once we found the damage. I also called them, took pictures and started the claims process. They have offered me $200 which was what they "paid" the subcontractor in CA -- this is not even close to the repair costs for two pieces of higher end leather. They were paid to blanket wrap the pieces with corner padding and it is listed on the bill of lading. The lack of proper padding, blanket wrapping and positioning the couches "on end" is 100% directly their fault and is unacceptable.
Description of Work: company was to pick up and ship higher end leather couch and loveseat set from a private seller in California, blanket wrap it and ship it by ground to MN. the subcontractor in California didn't wrap the furniture approrpriately- didn't blanket wrap at all !- and used brown paper (like a grocery bag ) and think plastic wrap (like in your kitchen) with no padding. they set the couches upright on end so one arm of each piece (unpadded) was left bare on the pallet and strapped them to the pallet for ground shipping. both couch and loveseat arrived damaged with a hole in each arm through the leather to the frame. they were bought undamaged with no holes, chips, scrapes etc.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
4.0
punctuality
2.0
$1,000
Response from TSI
This one bothers us a lot. With 18 “A” grades and one “B” grade, it hurts to get an “F.” But this Angie’s List member is right, we did a poor job. After learning the details, we asked for documentation on repairs and we did receive an invoice for labor. The member sent us her own estimate of the cost for materials and we’re honoring that as well without further verification. We have compensated her directly. Internally, we have instructed our carrier on this job that we will no longer allow the crew who did the pickup to do any more pickups for us.
Mercer M.
06/2013
5.0
moving companies
+ -1 more
Everything went fine. As long as you're not in a hurry. Took six weeks to complete the move. Other than that, good quality move and nice people. I move frequently and have had problems in the past with other movers. This company took care of my belongings and I didn't have to worry about questionable workers.
Description of Work: Move a storage unit with a one bedroom appartment
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$4,700
Thomas D.
06/2013
5.0
moving companies
+ -1 more
The items were delivered on time, in excellent shape and the service was very courteous. Everyone that I came in contact with in this company was extremely professional. Definitely recommend them and I would not hesitate to use them again.
Description of Work: Moved household effects from Pa to CA
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,300
MARSHA H.
05/2013
5.0
moving companies
+ -1 more
If I could rate this company with an AAA grade I would. I was impressed with their helpfulness and professionalism. They quoted me a price that was well below other companies. They explained in detail what I needed to do and what they would do to help me. Everything went smoothly and the boxes arrived in Arizona in excellent condition. I would highly recommend this company to anyone who needs to ship belongings nationwide.
Description of Work: I moved from Buffalo, NY to Phoenix, AZ and had 13 boxes that I needed shipped to my final destination. I called Transit Systems and the person I helped to explain what they would do to help me and what the cost was. Arrangements were made my them with a trucking company to pick up my boxes and transport them across country.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Jim N.
04/2013
5.0
moving companies
+ -1 more
Everything went smoothly. Desk was picked up on time and delivered in good condition. They were courteous and professional on the phone. The quote was detailed and accurate. Their quoted price was significantly lower than other quotes I received. They might be a transportation broker, because I noticed that the actual delivering carrier (when I signed the delivery receipt) was a different name. That was ok, because the desk was picked up, packed, and delivered speedily and safely. The people who picked up and the people who delivered were friendly and helpful. Correspondence, both by phone and email, was efficient and accurate.
Description of Work: They gave a precise quote for total costs for moving a personal item. Moved a valuable desk from California to Washington state. Picked up inside, wrapped for shipping, and inside delivery (including unpacking) at destination. After quote was accepted, they gave an estimate of time before pickup and estimate of transit time to destination. They called to schedule the pickup, and arrived on time. They called to schedule the delivery and arrived on time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$593
Lorri K.
04/2013
5.0
moving companies
+ -1 more
Transit Systems Inc. contacted me the same day after I emailed them from Angie's List. Kevin was wonderful to work with. I gave Kevin the approximate weight of my load and discussed what the inventory consisted of. Kevin called me back the dame day and advised me that the load was to small for them to ship and I could get a better price by going with another company and then followed up with an email saying much the same. I emailed Kevin back to see if he could recommend another company. His response to me was full of links and information. Do's and don'ts what to watch out for and so on. It is refreshing to find such an honest and helpful company and Transit Services definitely worth a call!!
Description of Work: Move from Ohio to Arizona.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Response from TSI
Thanks, (member name removed) . Glad to be of help. Our mission statement says in part that we will "ensure a good customer experience," which begins the moment a prospective customer visits our website or contacts us in any way. But enough of the self-promotion : -) I just wanted to clarify that your move wasn't too small, it was actually too large. We are rarely cost-effective on full household, 5,000-lb. moves like yours. Our niche is less-than-truckload moves and shipments. Once again, good luck on the move!
Cynthia Y.
12/2012
5.0
moving companies
+ -1 more
Transit Systems quoted a price that seemed reasonable but I did not comparison shop. The key factor was that they could make the pickup when I needed it done. I also consulted Angie's List and saw good reviews, so I felt comfortable with the selection. They picked up in Tennessee and delivered in California. Transit Systems apparently subcontracts with different companies to make the actual pickups and deliveries. MicroShip, Inc. of Villa Park, IL was the moving company for my order, and Transit Systems put me in touch with a MicroShip driver named Brian. Brian was outstanding, letting me know where he was and when he might arrive. He was available by mobile phone when I needed to speak with him, and he was very professional. My two pieces of furniture arrived in good condition two weeks after pickup. There are many reports about moving company scams online, so it is good to have Angie's List members as credible sources.
Description of Work: I found Transit Systems online, secured an estimate to move a desk and a table across the country.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$745
Clarke A.
11/2012
5.0
moving companies
+ -1 more
The service was excellent. I had used them to help my daughter move in the past as well and felt the same way. They are totally honest as far as with pricing of the service. The workers are very meticulous, and they do exceptional work. I would highly recommend them.
Description of Work: I used Transit Systems to move from Asheville, North Carolina to Greybull, Wyoming.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Leah K.
11/2012
5.0
moving companies
+ -1 more
My mother had a stroke two years ago and is confined to a wheelchair so wanted to clear more space in her house to maneuver. I had admired these items over the years, and she decided to ship them. I was visiting so went on line to check out movers on Angie's List and Transit responded to my request for an estimate promptly. Since we were in no hurry for the move to take place, we made arrangements for them to notify us of the pick up date and agreed that they would call 24-48 hours before delivery in Plantation. I was not there for the pick up by=ut my mother reported that they did an excellent job of packing the bookshelves and the other items with great care. She was relieved to know that they were in good hands. On delivery in Plantation, I was not there, but my husband reported that they arrived when they said they would and unpacked everything carefully, placing the items where he requested. They also moved back furniture that he had moved to make way for this delivery. From everything I have seen about this company, they are not only reasonably priced but take great pride and care in their work.
Description of Work: Moved 2, 8 foot high, glass doored antique bookshelves (they come apart in to several pieces), an antique provincial 8 foot French bench, and two antique chairs from Ithaca, New York to Plantation, Florida.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Kathy P.
10/2012
4.0
moving companies
+ -1 more
Very prompt response, but estimate was rather high.
Description of Work: Received an estimate on-line
Rating Category
Rating out of 5
value
2.0
responsiveness
4.0
Response from TSI
This review is a bit frustrating because, among other things, this Angie’s List member is not a customer. We stress on our website that we specialize in small (less-than-truckload) long-distance moves and shipments. This member requested a quote online for a very large move – not our typical job – and chose not to use our services. Nor did she follow up with a phone call to discuss it – we can sometimes be more price-competitive on larger moves if there is flexibility on pickup and delivery dates, if the customer can pack the items themselves, and that sort of thing.) We’re glad she chose not to use our services if she found a mover more suited to her type of job, but it doesn’t seem fair to judge our pricing without finding out more about our services.
Cheryl A.
10/2012
5.0
moving companies
+ -1 more
It was a great experience! Would reccomend the shipping and packing services.
Description of Work: I had a few items from my Grandmother's estate that I wanted shipped from Pennsylvania to Louisiana. It consisted of a cedar chest, end table, picture, silver and china. I needed them to pack up the items since only my mother lives in PA now. The representative said it would take about 1-2 weeks for pick-up (it actually was just under 2 weeks before pickup, I was not in a hurry, so it didn't matter to me)They said that my mother would get a call a day before delivery with a time (which they did). The movers were running behind, but kept my mother informed as of their arrival time. They took their time and carefully packed my china and fragile items (took about 2 hours). I also got a call the day before delivery giving me a 2 hour time window when they would be deliverying my items. It took only about 1 1/2 weeks to get my items. I told them to have the driver call me 15 minutes before delivery so I can leave work to meet them (which they did). I was worried about my Grandmothers china, but the dishes were VERY, VERY well packed!! They used A LOT of paper for packing. Nothing was broken!! The cost was for shipping and packing of 2 pieces of funiture and 6 boxes of china and misc. items (mostly fragile). It was a great experience and would reccomend to anyone who has a small amount of items to be shipped and would reccomend their packing services also!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,038
Response from TSI
Glad you're happy, Member! We do a lot of these types of jobs -- mother or father shipping family treasures to son or daughter in another state. We actually have a couple of Senior Moves Specialists who focus most of their time on helping older folks with shipping or relocations. Ask for Belinda or Natalie.
Patricia J.
10/2012
5.0
moving companies
+ -1 more
Overall it was smooth and I would use this company again. The movers did a great job of wrapping my grandmother's dining set, and it arrived safely in St. Paul about 2 weeks later. There was one small glitch at delivery that postponed it for a day, but Tom was right on top of it and fixed the problem. It was great to know that they were willing to work with us until the furniture was in place in its new home.
Description of Work: I shipped an antique dining room set from the Main LIne to my sister in St. Paul Minnesota.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$950
GEORGIA N.
09/2012
5.0
moving companies
+ -1 more
Picked up cedar chest and delivered as promised within two weeks.
Description of Work: Transported single item from Wisconsin to Washington
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Moving Companies,
Delivery Service,
Piano Movers
FAQ
TSI is currently rated 4.4 overall out of 5.
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
TSI accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, TSI offers free project estimates.
Yes, TSI offers eco-friendly accreditations.
No, TSI does not offer a senior discount.
No, TSI does not offer emergency services.
No, TSI does not offer warranties.
TSI offers the following services: Long distance moving & shipping. Small moves & less than truckload shipments. Boxes, furniture, pianos, appliances, antiques, artwork -- any type of household goods, including high value items and and precious family treasures regardless of monetary value. Our Moves for Seniors division offers specialized consulting and moving services for seniors & their families. We also handle commercial shipments such as crates and pallet loads.