Baker's Waterproofing

The crew (Drew, Gavin and David) was exceptional- courteous, meticulous and dedicated to the job. They worked over a holiday weekend to complete our project, given unexpected challenges that delayed completion. They took the time to explain each step of the process in an honest, straightforward way. Couldn't have asked for a better experience!

Porch has settled over the past 70 years, but the concrete was still in good shape. Work was done within estimate. Scott Clark (foreman) did a nice job when arriving to the site indicating potential issues. I am very happy with the work done.

Everything went as expected, the installers showed up on time and completed quickly.

Great service from the salesman and installation crew. Very professional and good workmanship. I would highly recommend to anyone needing this kind of work done. Good job.

They did a great job and were easy to work with. All of the employees were very professional and dependable and the pricing was fair. They did what they said they would do, on time, and kept me informed during the process. I would definitely work with them again and recommend them to friends.

Prior to the work done, the representative from Baker’s Waterproofing inspected our home, detected our basement issues, and guided us through the process of intervention. All of this preliminary session included our input, as well as their proffering of choices and assurance that we understood why we were having issues and how their system and reparations would work to resolve them. Confidently, the representative gave his background in this business and affirmed, with a media presentation, the conviction and reputation of the company in serving the public. Not only had their promised arrival date, set months in advance, been kept, we were offered the chance to begin work early! Though we were unable to take this offer, we were contacted a week before to confirm the date. After their promised call one hour before coming, both Baker’s Waterproofing workers arrived on-time, were friendly and required no assistance from us. They worked all day with little noise and little debris, even considering the work entailed, which was jackhammering the cement floor. Outside, the earth removal and garden disturbance was minimal for downspout repositioning. Though it’s been less than two weeks since their work, fall has brought some rain, but our basement remains dry and the smell of new construction lingers -instead of what we struggled with for years: an old, musty, moldy basement odor.

Easy process from beginning to end! From Mike Felt coming to our house and meeting with us to final installation. Mike set up an appointment and met with us and inspected our game room and basement and made recommendations with a no pressure sale. Rich and Cliff showed up on our scheduled day and worked continuously from the time they got there until the job was finished. Very professional and also added in some humor here and there. Very easy to work with. Great job Mike, Rich and Cliff! Would highly recommend Bakers Waterproofing

The install was quick and efficient. I rated the price as a C only because it was higher than another Pittsburgh-area waterproofer; however, I expected it to be higher priced as I have heard others make similar comments, but I was willing to pay a higher price for better quality. The crew (Theron and Brian) were very considerate and personable; very hard workers and I was surprised there were only two of them (they did have a service advisor stop by to assist on day one) and they got the job done in only two days (probably 14 hours worth of work). The sales rep Dave was also very helpful and responsive to my needs as I reached out to him a few times in the months leading up to the work. Overall, this is a very customer-oriented company who I would certainly recommend to anyone looking to have similar work completed.

I called bakers because I was getting about 6inches of rain water in my basement. They had a representative come out and recommend a triple safe sump pump system and perimeter drain installed. After the work was done I've had no water in my basement at all. I'm very pleased with the decision I've made hiring bakers waterproofing. Yes it's a little pricey but for what you get you can't go wrong especially when it comes to the foundation of your home

Working with Baker's Waterproofing on getting our basement fixed was an awesome experience! From the very beginning they let us know exactly what they were going to have to do, the pricing involved, and prepared us for each and every step of the process! Rich Rotolo, the foreman on our project did an amazing job!!! He called me when he was on his way, and was on time to the job! Once he was here, he answered any and all questions we had, and when we would pop in and check on what was going on, he'd explain each step to us of what he was doing, and the reason he was doing it. We also have a fireplace, and we were warned at the estimate that there was a chance it could be cracked during the job, however Rich made sure that our fireplace was perfectly fine! I would highly recommend Baker's Waterproofing, and I would especially recommend Rich to be the guy that you request! If I ever need any more work done, these are the guys I will call!

Juan and his crew completed the job quicker than expected and in half the time estimated. I can finally look forward to the next storm to test it out!

Martin, Drew, and Austin did an amazing job. They were so polite and professional. They even finished a day early.

Greg from Baker's evaluated the problem and noted some solutions to redirect water to avoid the problem in the future. Unfortunately for Baker's, they did not have to do any repairs, but it did save me the cost of any repairs.

Excellent. Quality workmanship. I am very pleased I chose Baker’s Waterproofing.

Great - lost my husband in June - guys helped me get the basement back in good working condition

Our basement has been dry for the past 10 years We should have called them years earlier It is a major project, costly on our budget, but I should have considered it as important as a new roof

The work went as promised, and Brian did a great job keeping us posted of the progress. They cleaned up extremely well, and left our house looking as they found it. Great experience.

Took the deposit and the sale man Doug told us that the office will call us for scheduling, they did not call at all, and after that I left three messages, but no responses at all for a week finally got someone on the phone the fourth time and she told me Feb.28 , 2019 is the earliest. So I called Doug, he said he would talk to people in office in person and get back to me, and that was 10 days ago. So he took the deposit and I still did not have in writing of when they can come out. I will post additional comment if I ever hear back from Baker water proofing , meanwhile judge for yourself about my experience

Bryan and Ron completed the work with interest and diligence.They were two guys who worked well as a team and answered all my questions patiently and thoroughly.I could be friends with these men!

Crew of 2, SteveK and SteveG. On time, professional, extremely hard working. Cleaned up after the very messy job. Definitely would recommend Baker's!

The work done by Forman Tom Hannah and his crew was performed (starting Sept 4) very timely and efficiently while meeting and exceeding my wife and my expectations. The 3 day job turned into 4 days due to some difficult digging conditions outside for the wall anchors and downspout lines, but each day they arrived early morning and worked into the evening to complete the job [and when they would leave for the night, cleaned up very well]. The job was completed right in time as we received around 5 inches of rain in the following 48 hours after completion, so the system installed was immediately put to the test: and everything passed with flying colors! If we could give Bakers an A+ rating...we would have!

Very well. Very professional and work compLeted as quoted.

We hired Bakers Waterproofing to level our driveway, The quote was some where around 2200; I am not sure of the exact amount give or take a couple thousand.We signed a contract in April when the salesman came out and did what he had to do plus gave him a deposit. Well in mid June the workers come out to do the driveway and tells my husband they can't do it and left.They said it was because they did not have the proper equipment and they said that we would get a phone call in a couple of days to reschedule.Well we never received that phone call so my husband calls and asked to talk to some one in charge and were told hey were all out of the office but they were sending our money back.Remember we had a signed contract.If we backed out they keep the deposit but if they back out no accountability. We wanted the driveway repaired so I called and once again no one was available to talk.I finally said to the office worker that we need to talk to some one and solve this. Well finally someone got on the phone and said the project was under estimated and i said by how much and they had to send some one new out and they would put the new estimate in an email. Well the new estimate came in around 5800 and that wasn't everything that was to be done but they would give me 700 off. Now lets see 2200 vs 5800 signed contract and only 700 credit.I was willing to meet them half way ; but that my friend is called bait and switch or if not something very close. I ended up going to A-1 Concrete Leveling 412-323-2400 and the cost was $2000 and I am a happy person so buyer beware!

Installed a interior french drain and cemented over the drain for my washer. Called twice to complain and had to talk to the secretary, since the manager/owner wouldn't talk to me. Denied they did it and ignored me, even though I have water all over my basement floor. Washer and drain worked fine before their "work". Save yourself a lot of money, time and aggravation and stay far away!!!!

They go working right away and were friendly to my dog. I think the rooms were cleaner when they were done from when they started.