ADVANCE OVERHEAD GARAGE DOOR

Description of Work: The spring on our garage door snapped.

Description of Work: Replace garage door torsion spring.

Description of Work: We had a broken torsion spring on the garage door. Decided to replace the spring on a second garage door that was also as old.

Description of Work: They replaced two garage doors. The installer was very respectful and easy to work with. Quality was excellent.

Description of Work: Previously repaired garage door spring and panel damage. Estimate on spring only this time. He is on medical break until April 2014.

Description of Work: Replace springs and pulleys on three garage doors as well as adjustments. !

Description of Work: Serviced and inspected the entire garage door system, replaced a missing bolt in the track, installed a keyless entry keypad, installed top struts and remounted/repositioned the sensors to the correct height.

Description of Work: Prior to beginning work, we agreed on a price of $120 to replace a broken garage door cable and another $60 to replace an upright, if it was needed. We inspected the door further. I lifted the door slightly, explaining that it can be raised if necessary. The technician/owner yells at me. Says he is "formulating a plan". He then fabricated a replacement cable from supplies in his truck, mounts the cable, (leaving out the spacers and washers that were in the original), and proceeds to straighten the door. He used a combination of vice-grips and brute force. For instance, vice-grips would be placed on the right side to prevent it from rising, he would then pull up on the left side. Vice-grips were then used to clamp the left side to prevent it from lowering and he would push down on the right. This process was repeated several times until the door was straightened out. Several times he used a hammer and large screwdriver to force un-bend the upright. He checked the spring tension, and seemed somewhat surprised that it did not need further adjustment. At this point, he says the door is unsafe, but that new wheels with longer shafts (for an additional $70) will solve the problem. I inspected the door and ask Would he please explain how that will work. The technician/owner gets angry and says that I "do not trust him". I again asked for an explanation. He angrily states that if i do not agree to install the new wheels, he will have me "sign a liability release" and not charge me anything because he does not want to have anything to do with the job. He then packed up his tools and left, refusing the check i tried to give him for the work done.

Description of Work: The torsion spring on one garage door broke into several pieces leaving the garage door inoperable. I contacted a builder friend of mine that recommended Advance Overhead. Mike responded immediately and spent several hours on the repair. He was extremely thorough, measuring things multiple times and fixing/updating some things that made the door actually work smoother than before. It was a little more money than I initially thought it would be, but considering the time he spent on it, it was a good value.