Guardian Protection

The experience has been fine and we’ve had no problems. They are responsive when the alarm goes off.

I've been using them for about a year, and everything is going well. They offer a good product and service for reasonable pricing, they have a good reputation, and they've been quick to respond to any issues I might have.

Communication is great with them; they are very responsive.

I haven’t had any issues. Add-on services can be expensive with them. The only bad experience was when a transformer blew and they couldn’t come out for a week and I needed to pay an emergency fee for them to come out the same day. They have been punctual with appointments.

It’s been going well. My husband primarily dealt with them. Overall, he felt working with them went fine.

They have been great so far. I liked that in the building process we could choose where everything went in relation to the outlay of the house. I also like the fact they have an app associated with the system. Everything has been pretty easy with them.

The installers were pretty friendly and they did a good job trying to place the sensors. They were cognitive of the fact that I have some stuff that might trip the alarm. They seemed pretty professional and they have been in business long enough that they know how to set things up properly.

They completed the installation in about 3 hours. They were willing to integrate with the existing security system.

Everything has been great. I have used their services for about a year. They are very professional.

It was fine! I liked the system they had. I have been using their services over a year.

We've been using them for about a year, and everything has been going well. The system is running just fine, the customer service has been good, and they're quick to respond if I have any issues. I'd definitely recommend Guardian to anyone looking for a home security company.

They were great! The system has been working really well. They were able to install the system in about an hour. The tech explained everything and was very thorough with our questions. I have been using their services since last summer. Their system for doing everything through the phone and web is really, really good. For what I’m getting, it’s definitely worth my money.

I haven't had much interaction with them, but everything is going well. The system is running fine, and the service is meeting my expectations.

I've been using their services for about four years, and everything is going well. Their pricing is competitive with other companies, and they came right away when I had a problem with the system.

We’ve been using their services for about 5 years. We had them at our previous house and when we moved, we brought Guardian with us.

I've used other alarm companies in the past, and Guardian is by far the most responsive. Furthermore, I've never never had any technical or equipment issues with the system itself.

I have no complaints about the service.

They are an excellent company. I’ve never had an issue with them. We have been with them for 10 years. We own the equipment for the alarm. You can’t beat the value for the dollar. Their customer service is outstanding and they always come out when you call.

We have used their services for about a year. I liked their people and they were able to install the system within about 2-3 hours. There was a system in place already, so they just had to change out some things.

They're very responsive if we have any issues, and they have good customer service. Furthermore, there have been very few problems with the systems in general.

They're doing a good job with respect to the home security service, but their internet service is lacking. The router and the wireless access panel that they installed are malfunctioning which means we have sluggish and intermittent connectivity. When I call them about issues, it's difficult to communicate because the person on the phone lacks technical knowledge. However, they are courteous and professional.

We would never refer them to anyone. They are a deceptive company. We signed a contract but ended up moving and they offered us a coupon but ended up not honoring the deal. They would not honor the contract until there was a filing with the BBB. I am wanting to terminate the contract but I am still being charged even though we do not use the service.

We have used them for a little over a year now. They are responsive! We have had power failures and they reach out to us informing us of that. They have a better system in place than our last provider because the panel trigger is more accurate. It's harder to bypass the panel.

Service with them is fine. I wasn’t completely impressed with the customer service of their salesman, Jeff. There was also a lot of miscommunication between the installers and the builders. There was issue with speaker placement in the great room and Guardian came back out to handle this.

Everything has been fine. The installation was also fine and the technician was very helpful. When I called after, they answered all my questions.