Guardian Protection

Both time went extremely well, very professional, very polite. They cleaned up any mess and explained everything very clearly and answered all our questions. Everything works great and looks great. The monthly cost seems to be average in comparable cost.

I've been using their service for about a year, and everything is going well. They're very polite and courteous, they respond quickly whenever I have issues, and the system is running just fine.

It was very good. They were very polite, did their job quickly , and left.

Panels not placed in ideal place. Motion defactor not placed in ideal place. Initial salesperson had some callenges. Final service installation well done. Very understandable, very impressed.

Install was done in less than three hours.

Everything went smoothly-no complaints.

He was on time and gave excellent service.

Excellent, Nathan arrived on time, worked efficiently, was friendly. Performed all the necessary upgrades.

Richard Johnson is a genius who knows how my system works.

Excellent. Professional. Arrived on time.

It has gone well. They are quick to call if they think something is amiss.

They were very courteous, knowledgeable and completed the visit in about 20 minutes. Their prices are on the higher end based on seeing other security companies' rates.

It’s been going fine with them. Communication was good, as was scheduling.

Arrived on time, worked completed as expected.

We haven?t had any problems. Scheduling was fine. There?s no wait times when calling in with questions.

Excellent. On time even though pouring. Very efficient and clean. Extremely knowledgeable.

On time and fast install took time to explain system and answer many questions. Great service!.

It has gone pretty well. They were patient with answering any of my questions. Their costs are on-par with other security companies.

We contacted the company and the sales agent was extremely responsive and came out to our home to discuss all options for a complete security system. Very professional and ready to help! I would rate overall a great experience and satisfied, however please note that getting hooked up can be a bit costly initially (around $500, but we did add on the smoke alarm option for safety purposes). The monthly cost we pay ongoing is $45, which is competitive and their customer service and follow through is top notch so worth every penny! Definitely recommend.

So far, we haven’t had any problems. They provided a detailed description of the services available during the sales process and helped with determining what we needed. The installation was all done during the home build process.

Most recently, the communication between the system and monitoring service was cutting out and they tried to fix this over the phone. They ended up sending someone out who moved a cellular communication box to the attic to improve the connection. Sending someone out took over a week, which was inconvenient as the indicator beep was going off and the alarm couldn't be activated. The installation went well. While the price seemed high, the salesperson was very personable and checked on the installation. Communication was OK and they did walk through the operation of the system; this was typical.

They will call periodically to let us know they will be testing the system. Communication with them is fine. They send out emails frequently, which is good. The installation was very good and when I have called them they have answered immediately and answered my questions.

It has been great! I was going to Florida and I was concerned about security and temperature control in my home in Indiana so I contacted Guardian. I have a house in Florida and I used them there as a result of the good results I had here in Indiana. I have used them about a year. You can disarm and arm the alarm remotely and it works really well. It's all very convenient. The service and equipment are both excellent! I'm glad I have it!

Everything went well and continues to go well. They were responsive to any concerns and did follow up visits to correct any issues. I would recommend them.

The experience has been fine and we’ve had no problems. They are responsive when the alarm goes off.