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Guardian Protection

Home Security Systems

About us

Protecting homes and businesses since 1950, Guardian Protection is one of the nation's largest and most highly regarded security companies. We provide smart technology, 24/7 professional monitoring, and peace of mind to hundreds of thousands of customers. Our products are installed by experts, monitored by real people, and truly make a difference. We do what we do because of one simple truth: life is better when it's safe.

Business highlights

74 years of trusted experience
Family Owned & Operated

Services we offer

New Security Systems with Cameras. New Security Systems with Home Automation. Guardian Protection also installs security systems for businesses with product lines that include Video Surveillance, CCTV, Fire Safety Systems, and Access Control.

Services we don't offer

Home automation only Camera repair (if not an existing customer)

Amenities

Free Estimates
Yes


Accepted payment methods

Check
CreditCard

Photos of past projects

Reviews

4.72,193 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
6%
3
2%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1201-1225 of 2193 reviews

MARI M.
06/2012
5.0
home security systems
  + -1 more
Overall we really like their services. They are reliable and responsive.
Description of Work: We used their services for a phone issue and for a general alarm company

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joan C.
06/2012
5.0
electrician, home security systems
  + 0 more
I would use them again in the future because so far my experience has been an A.
Description of Work: I have signed a contract for a home security system with Guardian Protection Services.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jodi and Steve R.
05/2012
1.0
home security systems
  + -1 more
I have had a bad customer service experience with them as described above. Furthermore, I have had numerous false alarms with them where the motion detector goes off and no one is in the house, etc. I have not been pleased at all.
Description of Work: I have been a customer with Guardian since 2001. In 2011, we hit hard times and had to relocate to a new state for a new job. We wanted to keep a security system since we were new to the area and not sure about safety. Apparently, when I signed the relocation agreement (which I thought was approval for them to activate the equipment that already existed in the new home), I was signing a new 36-month contract. We are now trying to cut back on our budget a bit and wanted to cancel our service with them, only to find out that we were in a binding agreement for the next 25 months. The early termination fee is also unreasonable...it is equal to the remainder of the contract. Most early termination fees are equal to a portion of the remaining contract, since the services would no longer be provided. After 10 years of being a loyal customer and paying them what amounts to over $3,000, I am shocked that they wouldn't do anything to work with me, put me on a cheaper monthly payment or something like that. Heck, BANKS are better than this! I just think people need to know that Guardian Protection Services had no empathy for my personal situation, even after they heard my story and understood that I needed to get out of this contract for budgetary reasons. At times like this, when people are struggling, I have lost respect for this company who had no concern for the little guy.

Rating CategoryRating out of 5
quality
1.0
value
3.0
responsiveness
1.0

$3,000

Kathleen B.
05/2012
5.0
home security systems
  + -1 more
I got their name through Angie's List. I am pleased with their responsiveness and followup. I had some issues with their contacts but they sent someone out to fix that. They may cost a little more but you get some quality service from them.
Description of Work: I accidentally set off the alarm and they called me up on the intercom to make sure everything is alright.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Denise H.
05/2012
5.0
home security systems
  + -1 more
Things have gone well. We've have no problems.
Description of Work: They have installed and maintained our alarm system. Most recently, they came out to repair an alarm that was not functioning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Jan J.
05/2012
5.0
home security systems
  + -1 more
I am satisfied with the service of Guardian Protection Services and they are very responsive. I can call them and they can check the alarms from remote connection. I had some windows put in and a door. They came to redo the connection and they are good about such things.
Description of Work: I use Guardian Protection Services to service the alarms. I have been using them for past 3 years and they had installed the alarm system initially.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39.99

Blanch W.
05/2012
5.0
home security systems
  + -1 more
I was very pleased with there work. I was not interested in wireless system, but this company had wire system as well which I took and that's one reason I liked them. I was very pleased with everything and that they had both systems. I would recommend them.
Description of Work: Updated Security system, had a system already.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$34

Kathleen A. L.
05/2012
5.0
home security systems
  + -1 more
The system was deactivated but had been put in about 10 years prior. They were very honest about their pricing and their different options. I was pleased with them. I have not had experience with any other security system provider to compare them to.
Description of Work: I used Guardian Protection Services for my alarm system after my father passed away and I was living by myself. I called and they were very good, they came down, modernized everything, and just made it a very easy transaction. They looked around the house and gave me what I felt was the best security options for my money.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JOHN K.
05/2012
5.0
home security systems
  + -1 more
We don't have any issues with them. They call periodically to make sure the alarm is working, and to see if we have any issues. The overall experience is excellent. The price and quality are excellent. I will continue to use this provider.
Description of Work: They provide our house alarm, including fire and smoke.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0

Yes, I recommend this pro
$21

Margaret W.
05/2012
5.0
home security systems
  + -1 more
My husband is real happy with their service. They come out yearly to check the system. We have used them for about twenty years. I like that they are there in the event of an emergency. They did a good job on the installation.
Description of Work: We use them for our home alarm system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0

Yes, I recommend this pro
$45

Rachael G.
05/2012
5.0
home security systems
  + -1 more
We really like them. We’ve been using them since December.
Description of Work: We use Guardian for our alarm system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Vanessa S.
05/2012
4.0
home security systems
  + -1 more
They are alright, they aren't great or anything but they're okay. I guess I wouldn't recommend them.
Description of Work: We have our security through Guardian Protection Services Inc.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0


Rose B. and Bill H.
05/2012
5.0
home security systems
  + -1 more
They are excellent. They get a +10 all the way. We like the fact that they respond within seconds if the alarm goes off. It's the fastest operating network going.
Description of Work: The price is for our alarm system/monthly security.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39.95

NANCY L P.
05/2012
5.0
home security systems
  + -1 more
I have been using them for about 10 years. They charged $100 for installation and monthly it is around $58. Because when I walk by and set off the alarms which I do, they always call and they are very very nice. They do not get upset with me if it is a false alarm or anything like that. They are very professional.
Description of Work: I am using Guardian Protection Services Inc. for alarm systems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$58

Brian B.
05/2012
5.0
home security systems
  + -1 more
Very smoothly. The sales person Steve was responsive, the work was scheduled wjhen I wanted it, the installer showed up on time and copleted the work efficiently.
Description of Work: I had ADT previously and their costs kept rising, as did the cost of the phone line. Guardian provided a new control panel, board, additional window sensors, a CO sensor, and an airlink (cellular technology so Icould eliminate the phone). Steve the sales person was very good, as was the installer. Net, I am saving more than $200 / year while having added protection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Geraldine J.
04/2012
5.0
home security systems
  + -1 more
From what I understand they are less expensive than other ones.
Description of Work: I have the alarm system and they check from time to time to make certain the alarm is working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0

Yes, I recommend this pro

BRIGITTE B.
04/2012
4.0
home security systems
  + -1 more
Installation took longer than what was communicated and the installer came later than expected.
Description of Work: Installation of 3 motion detectors, 10 doors or windows, and 2 keypads. Monthly monitoring fee is $44.95/month.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$299

Morgan H.
04/2012
5.0
home security systems
  + -1 more
We haven't had any problems with people breaking in or anything. It always goes off when it needs to and works properly. We have every window and door in the house.
Description of Work: They do the doors and everything. It was installed in 2008. We use them on a daily basis.

Rating CategoryRating out of 5
quality
5.0

Yes, I recommend this pro

Sylvia D.
04/2012
5.0
home security systems
  + -1 more
Their customer service and the safety of our house, really stands out about this company. The alarm system monitors door and windows. The alarm is connected to the company and the police. If an alarm goes off, I am notified.
Description of Work: They installed and monitor the alarm system on my house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Robert M.
04/2012
5.0
home security systems
  + -1 more
I am satisfied with the service Guardian provides.
Description of Work: Guardian provides me with monthly monitoring of my alarm system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$38

John O.
04/2012
5.0
home security systems
  + -1 more
Very well knowledgeable sales person.
Description of Work: Sales of home security system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

matthew V.
04/2012
5.0
home security systems
  + -1 more
They were here on time and all the prices were the same that we were quoted. They did a great job installing. They took the time to explain the system to my wife and I. The installation was free. We pay a monthly fee. I would recommend them to everyone.
Description of Work: They installed an alarm system in our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Elaine M.
04/2012
5.0
home security systems
  + -1 more
We have been with him for so long. We wouldn't have used him, if we weren't satisfied. We haven't had any needs to use their services for a long time. They deducted the money for the battery from the total we paid them. We pay them in three months. They sent us the battery through US Mail. We haven't had any problem with the service. They are very good. We like them. We have been with them for so long that our customer service number is 3-digit. They would send a representative if there was something that needed to be dealt with.
Description of Work: We bought a battery from Guardian Protection Service Inc for our alarm backup system. We have been using his service since 1986.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Daniele V.
04/2012
4.0
home security systems
  + -1 more
They have been reliable and have dealt well with us.
Description of Work: They monitor our home alarm system for us.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jolene K.
04/2012
5.0
home security systems
  + -1 more
I have been using this service and have been very pleased. They are excellent.
Description of Work: I use their alarm service for my home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information


Service hours

Sunday:
11:00 AM - 7:30 PM
Monday:
8:00 AM - 9:00 PM
Tuesday:
8:00 AM - 9:00 PM
Wednesday:
8:00 AM - 9:00 PM
Thursday:
8:00 AM - 9:00 PM
Friday:
8:00 AM - 9:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Home Security Systems

FAQ

Guardian Protection is currently rated 4.7 overall out of 5.

Sunday: 11:00 AM - 7:30 PM

Monday: 8:00 AM - 9:00 PM

Tuesday: 8:00 AM - 9:00 PM

Wednesday: 8:00 AM - 9:00 PM

Thursday: 8:00 AM - 9:00 PM

Friday: 8:00 AM - 9:00 PM

Saturday: 8:00 AM - 5:00 PM

Guardian Protection accepts the following forms of payment: Check,CreditCard
Yes, Guardian Protection offers free project estimates.
No, Guardian Protection does not offer eco-friendly accreditations.
No, Guardian Protection does not offer a senior discount.
No, Guardian Protection does not offer emergency services.
No, Guardian Protection does not offer warranties.
Guardian Protection offers the following services: New Security Systems with Cameras. New Security Systems with Home Automation. Guardian Protection also installs security systems for businesses with product lines that include Video Surveillance, CCTV, Fire Safety Systems, and Access Control.
Home automation only Camera repair (if not an existing customer)

Contact information


Service hours

Sunday:
11:00 AM - 7:30 PM
Monday:
8:00 AM - 9:00 PM
Tuesday:
8:00 AM - 9:00 PM
Wednesday:
8:00 AM - 9:00 PM
Thursday:
8:00 AM - 9:00 PM
Friday:
8:00 AM - 9:00 PM
Saturday:
8:00 AM - 5:00 PM