Description of Work: I've used Reit for 40 years and, with one or two exceptions, have been satisfied with their service performance.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michele M.
06/2015
2.0
heating & air conditioning/hvac
+ -1 more
After having no heat and hot water for several days, I received estimates from Reit Fuel for two alternative repair proposals to fix the inside fuel supply lines to my hot water heater and furnaces. Their proposals and estimates seemed reasonable until the last minute when I received an email from their salesman informing me that they would not do the repairs unless I entered into a one year contract to purchase all my fuel oil from their company. Reit Fuel charges more per gallon for fuel oil than my local supplier. I was furious that after wasting several days without heat and hot water, Reit Fuel tried to coerce me into a contract I did not need. Unless you enjoy running down rabbit holes, I would not contact this company.
Description of Work: Provided estimate for repair of fuel supply to furnace and hot water heater and tried to sandbag me into signing a contract to purchase fuel from their company for one year.
Rating Category
Rating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$800
John T.
05/2014
2.0
heating & air conditioning/hvac
+ -1 more
The "gold" service plan was not exactly gold. I thought I had a budget plan. When I ended my contract at the end of the term recently my last statement had a credit balance. They then charged me the exact amount of my credit for an oil delivery that they said was made the previous summer. In my previous statements it no mention of this balance.
Description of Work: Give me the run around.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
J O.
03/2014
1.0
heating & air conditioning/hvac
+ -1 more
Stay away. I was quoted one price and the bill said something else. Called the company, was told to call the salesman. Still waiting for the call back. OVER A MONTH AGO.
Description of Work: Oil delivery.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$591
05/2004
5.0
heating & air conditioning/hvac
+ -1 more
EXCELLENT, ON TIME, COURTEOUS.
Description of Work: REPAIRED HEATER; GAGE WAS RUNNING HIGH AND IT NEEDED ADJUSTMENT.
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Service Categories
Heating and Air Conditioning
FAQ
REIT FUEL OIL CO is currently rated 3.2 overall out of 5.
No, REIT FUEL OIL CO does not offer free project estimates.
No, REIT FUEL OIL CO does not offer eco-friendly accreditations.
No, REIT FUEL OIL CO does not offer a senior discount.
No, REIT FUEL OIL CO does not offer emergency services.