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CARLTON POOLS INC

Pool Sales Construction and Installation, Pool and Spa Service, Ceramic Tile

About us

Carlton Pools designs state-of-the-art custom in-ground concrete swimming pools and spas. Carlton employs over 120 seasoned employees and has 7 retail stores and complete service departments to service your pool needs from opening and closing and complete renovations for existing pools. With 80% in-house construction, all our work is the highest standard. Financing is available.

Business highlights

53 years of trusted experience

Services we offer

OUR IN HOME DESIGN SPECIALIST WILL HELP YOU CREATE YOUR BACKYARD PARADISE, PROVIDE BUILDING PERMIT SERVICES, MAXIMIZE YOUR POOL AREA. DESIGN THE PUMP AND FILTER CHEM SYSTEM FOR MAXIMUM EFFICIENCY APPLYING "AQUA BRIGHT " POOL FINISH WITH 8 YEAR WARRANTY. FREE WATER TESTING AT OUR 7 RETAIL STORE.

Services we don't offer

WE DO NOT INSTALL LINER OR FIBERGLASS POOLS. WE DO NOT INSTALL ABOVE GROUND SWIMMING POOLS.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Financing Available

Reviews

3.837 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
51%
4
22%
3
5%
2
3%
1
19%


Rating CategoryRating out of 5
quality
4.1
value
4.2
professionalism
3.8
responsiveness
3.5
punctuality
3.8
Showing 26-37 of 37 reviews

Tim M.
04/2024
5.0
swimming pools
  + -1 more
Pool was installed flawlessly
Description of Work: Pool installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80,000

Response from CARLTON POOLS INC
Thank you so much for your feedback! We're thrilled to hear that your pool installation was flawless. Ensuring a seamless and high-quality installation is always our goal at Carlton Pools, and we're delighted that we could meet your expectations.

Shaye F.
04/2024
5.0
pool cleaners
  + -1 more
Amazing people with great service!
Description of Work: All across the board.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from CARLTON POOLS INC
We're thrilled to hear that you had a positive experience with our team. Thanks for choosing Carlton Pools. We appreciate your support!

Jenna Zebrowski
02/2024
1.0
Google Review
We used Carlton pools for our pool construction in 2023 and I would never recommend this company. MAJOR lack in communication during the entire process. Never knew what was going on. Construction workers left our site a complete disaster. They left giant holes in our ground which we were responsible to pay and fill. Ordered and paid a cover for the pool a year in advance and had to fight with them to get the cover at closing time. Run away from this company and pay more money to have a better company build your pool.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from CARLTON POOLS INC
Thank you for taking the time to speak with us today. We're glad we were able to address your concerns. If our discussion has helped rectify any issues mentioned in your review, we'd be grateful if you'd consider revisiting it to reflect your updated experience.

Mike balay
11/2023
1.0
Google Review
Contratced with Carlton 14 months ago. Pool is a disater. They flat out refuse to communicate. Now they are holding my cover ransom. They want to be paid for a pool that leaks and has a terrible finish and due to their mistakes my brand new patio is torn up. DO NOT USE THEM. Flat out worst experieince with a company I have ever had.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from CARLTON POOLS INC
Mike, We want to assure you that we are committed to resolving these issues to your satisfaction. We value your business and deeply regret the inconvenience and dissatisfaction you have experienced. We are committed to regaining your trust and ensuring that your pool project is completed to the highest standards. Please allow us the opportunity to rectify the situation and demonstrate our commitment to customer satisfaction.

Julia Bruno
09/2023
5.0
Google Review
Carlton pools is so helpful! The staff is amazing and very knowledgeable! I would highly recommend Carlton Pools in trexlertown to any pool or spa owner!
Rating CategoryRating out of 5
Yes, I recommend this pro

Joe Chiarello
09/2023
5.0
Google Review
All I have to say is WOW!! I don’t usually write reviews but the service Carltons provided from meeting with the our sales guy Matt to them finishing to the final detail. It only took them 3 months from start to finish! They did an amazing job, very quick and I have to say the best service in communication throughout the whole process. I would say to anybody you’d be crazy not to use them. I interviewed four other pool companies and none of them compared to how professional they were through the whole process.
Rating CategoryRating out of 5
Yes, I recommend this pro

Michael Risio
09/2023
5.0
Google Review
Great team and fast water check and advice.
Rating CategoryRating out of 5
Yes, I recommend this pro

Mary Louise D.
03/2017
5.0
ceramic tile, pool cleaners
  + 0 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Rosita J.
01/2017
5.0
swimming pools
  + -1 more
unknown
Rating CategoryRating out of 5
Yes, I recommend this pro

Michael H.
09/2013
1.0
swimming pools
  + -1 more
Lousy, from the moment we signed the contract there were problems. There were mechanical problems with their design and pool plaster finish. No luck in having these issues resolved. Later, cracking developed, not help or responsibility for getting the problem fixed. Don't believe, do an internet search and you will see for yourself. The absolute worse company I have ever dealt with.
Description of Work: Installed swimming pool and spa

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$70,000

Adrienne M.
06/2013
4.0
swimming pools
  + -1 more
It has worked out well. They have been to the house a couple of times. They are well informed. They gave us all the information we needed and they answered all our questions. We would recommend them.
Description of Work: We are working with Carlton Pools but we haven't gotten that far in the process. We are waiting for the permits and that sort of thing. They gave us a quote.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$60,000

Peter V.
06/2013
5.0
pool cleaners
  + -1 more
They were good and they did a good job. They came when they said they were going to come and we had good communication throughout. The price was reasonable.
Description of Work: I use Carlton Pools Inc to finish my pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1
    • 2(current)

Contact information

415 CONSTANCE DRIVE, Warminster, PA 18974


Service hours

Sunday:
10:00 AM - 3:00 PM
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 4:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pool Sales Construction and Installation,
Pool and Spa Service,
Ceramic Tile

FAQ

CARLTON POOLS INC is currently rated 3.8 overall out of 5.

Sunday: 10:00 AM - 3:00 PM

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 10:00 AM - 4:00 PM

CARLTON POOLS INC accepts the following forms of payment: Check,Financing Available
Yes, CARLTON POOLS INC offers free project estimates.
Yes, CARLTON POOLS INC offers eco-friendly accreditations.
No, CARLTON POOLS INC does not offer a senior discount.
No, CARLTON POOLS INC does not offer emergency services.
Yes, CARLTON POOLS INC offers warranties.
CARLTON POOLS INC offers the following services: OUR IN HOME DESIGN SPECIALIST WILL HELP YOU CREATE YOUR BACKYARD PARADISE, PROVIDE BUILDING PERMIT SERVICES, MAXIMIZE YOUR POOL AREA. DESIGN THE PUMP AND FILTER CHEM SYSTEM FOR MAXIMUM EFFICIENCY APPLYING "AQUA BRIGHT " POOL FINISH WITH 8 YEAR WARRANTY. FREE WATER TESTING AT OUR 7 RETAIL STORE.
WE DO NOT INSTALL LINER OR FIBERGLASS POOLS. WE DO NOT INSTALL ABOVE GROUND SWIMMING POOLS.

Contact information

415 CONSTANCE DRIVE, Warminster, PA 18974


Service hours

Sunday:
10:00 AM - 3:00 PM
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 4:00 PM