Good. They came out right away to take measurements and provide an estimate. Once ordered, they took a little longer than I would have liked to be ready, but not unreasonable. Installation was quick and easy. The blinds look great.
Description of Work: Installed new room-darkening blinds on 2 different windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$700
William K.
04/2008
1.0
window treatments
+ -1 more
Overall, it was a nightmare. The blinds did not hang correctly. Many attempts were made to have the owner come out. Another set was installed, which were just as bad. The installer was rude and verbally abusive. The owner refused to acknowledge our complaint about the installer. For 9 months we made close to 100 calls to have our complaints resolved, none of which were returned. The company finally agreed to refund our money, which took another 3 months to receive. The owner of this company, and his wife, are rude and obnoxious people to deal with. Their installer is just as bad. Their receptionist actually stated that they are a non-customer satisfaction company. I strongly do not recommend this company to anyone.
Description of Work: This is a follow-up to a previous report on the unsatisfactory installation of vertical blinds for sliding glass doors.
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Service Categories
Window Treatments
FAQ
BLINDS FACTORY OUTLET SUPERSTORE WARMINSTER is currently rated 2.5 overall out of 5.
No, BLINDS FACTORY OUTLET SUPERSTORE WARMINSTER does not offer eco-friendly accreditations.
No, BLINDS FACTORY OUTLET SUPERSTORE WARMINSTER does not offer a senior discount.
No, BLINDS FACTORY OUTLET SUPERSTORE WARMINSTER does not offer emergency services.
No, BLINDS FACTORY OUTLET SUPERSTORE WARMINSTER does not offer warranties.
BLINDS FACTORY OUTLET SUPERSTORE WARMINSTER offers the following services: DESIGN, MEASURE, FABRICATE, AND INSTALL A FULL LINE OF COMFORTEX CUSTOM WINDOW FASHIONS.