Tom Natalini Sr & Son Inc

It was ok. There was a few problems. It was a father/son operation and that seemed to create some issues. The work worked out fine at the end, but getting to that point was a bit of a hassle.

Mr. Natalini showed up on time (actually early), analyzed the house, explained the problems and solutions and provided a quote for how much it would cost. He did so in a clear, thoughtful and friendly way. As he related, he has been in the business since he was a young person and has an expansive history with all types of masonry and houses in the area. He also said that he has trained many of the other masons listed on Angie's list. I highly recommend you consider contacting him for your project.

He told me that my bricks were fine and I wouldn't need to get stucco. For what he ended up doing, I thought that the price was a little bit high. They were very nice and professional and cleaned up very well after themselves. He said I would need some additional work on the back of my home but I would like for that to be completed in the spring.

Work was very good, Mr Natalini was very knowledgable and prompt. Also very good at returning phone calls.

We have a chimney on our roof but the fireplace/chimney on the interior of the house was removed. The remaining chimney was leaking into the roof and ceiling of our top floor. Which is why we called Tom. He was very responsive, called us back right away and got out to give us a quote very quickly. He was very friendly. Originally we asked for a quote to remove the remaining chimney altogether. Tom gave us the quote for that ($3500) but told us that it wasn't necessary to remove the chimney, that we could stop the leak by properly capping the chimney and sealing the exterior which would be much cheaper. We opted for that route. Tom's people were able to do all the work in one day about three weeks after our estimate. We haven't had a leak since. Overall a great experience.

Tom, Tom Jr., Luis and Tony were very professional and I was pleased with the quality of their work. The 4-man crew completed the job in 2 days. They worked skillfully and efficiently. They were also very conscientious about cleaning up and keeping dust from spreading far from their work area (covered furniture, hung plastic sheets on doorways, etc.). I would use Natalini & Sons again in the future.

I asked Tom to replace & install a larger than the original wall air conditioner. He agreed to do that however when he showed up with four men he said that he didn't have the correct materials & couldn't install the air conditioner but would return to do so at which time he would then repair the wall as agreed. Natalini told me that he would have to get an entire roll of insulation to have some to surround the AC. Well, that type of insulation isn't correct for outside walls because it wouldn't be able to handle moisture. I found this out from the air conditioner installer at Sears and he also said that a wall air conditioner needs caulking for a proper fit. I informed Natalini of this. Natalini now recommends doing that in the Spring (I have been in touch withhim since last summer- its now December) because he said the caulk would freeze in the winter. For the past several months I've had problems with him getting to my house to finish the work and finally I told him to just finish the work originally agreed to and forget inserting the air conditioner part. I'd like Natalini to finish the work as specified in the contract.

Tom was very professional and knowledgeable from the beginning. The job ended up taking an extra day because Tom wanted to be sure everything was done right. I couldn't be happier with the work done.

Tom was responsive from start to finish. He answers his phone; he responds to email. He let me know what time he would arrive and called to update any delays. He and his crew arrived "in uniform" and neat and clean (a small thing, but I really appreciate that). The work was done as promised, and the site was left in immaculate condition. And it looks great too. Tom and crew are real professionals; I'm looking forward to having them work for me again.

good--- overall but he's a bit pricey.

Excellent. Before the job Tom took me on a tour of Philadelphia houses that he has done and talked about the options for our house. He and his sons and the rest of their team started on time and finished on time. The end result is beautiful. The carpenter he referred to us did a great job as well.

We had our repointing done when we moved into the house about 2 years ago, using a contractor referenced by a friend. When it started to fall apart this summer, including leaking into our bedroom, we were disappointed. We got three quotes on the repointing this time, 2 from Angie's list. Natalini was definitely the most expensive, but we were impressed with his knowledge of the history of the house, what went wrong the first time we had the work done, and detailed explanation of what he would do to fix it. He answered all of our questions and we were confident it would be done the "right way" this time, and were willing to pay extra to have it done correctly. We were very pleased with the service, and he and his team were very professional, from set-up to clean-up.

Wonderful, we love working with Tom and once again, had a great experience. We especially appreciate that Tom always takes care to look for the source of a problem and fix it (as opposed to just applying a patch). He also found some additional spot pointing needed to be done on another part of the house while doing this job and took care of it for us as a courtesy. We always know we are in good and capable hands when Tom and his crew are working on our house.

I called, they came exactly at the time they said they would. They gave me an estimate via email which was very easy. They started and finished when they said they would. A fews days after they finished the owner called me to tell me that I had over paid and sent me a check.

GREAT! Tom called us the night before and showed up on time with his crew. He described the time-line and involvement to us. He's got a great whit and work ethic. His crew was very professional and we had ZERO issues whatsoever. He even threw in some exterior painting and gave us a discount as he was actually able to secure business from our neighbor.

He called and made a 5pm appointment for the next day and he was there at 5pm. He did all of the measurements and sent me an email with the price that same day. We set up a day and time and he was on time and did the work, it took 3 days and it looks great.

Tom was on time for his estimate appointment and spent about 15 mins looking at the job. He quoted us $1450 to remove the front and mantle, install anchors into the wall behind it and re-install it. He seemed capable but we found another guy to do it for MUCH less ($300).

Tom was very responsive to our initial inquiry. Gave us a fair estimate, and was able to shuffle things around to prioritize our job. The work was done in two days. We are very pleased with the quality of the work performed.

The experience was very good with him and I enjoyed talking to him. He seemed very thorough, professional and I trusted him. There is a lot of money involved so I wanted to get a second estimate. I think I would use him but I wanted to get another estimate anyway. When you have a basement problem, it can be complicated situation which I think Tom Natalini had figured out, what is wrong but I wanted to check someone else because I had used the other company before for the sidewalk replacement.

I had had a robbery in which the thieves had entered by breaking a basement/garage window. In order to prevent future break-ins I decided to replace the two windows with glass block windows. I received two estimates, both from Angie's List members. Mr. Natalni's price was $500 cheaper than the other estimate. He was extremely professional and responsive. He told me when he was ordering the windows, called to confirm when they had been completed and arrived on time on a Saturday to install them. He and his workers moved everything, cleaned the area before and after the installation and did a beautiful job. I could not be more pleased with their work. I will definitely use them again.

The overall performance was excellent. Tom was communicative and fair in his pricing. Tom is easy, friendly and honest to work with. He and his crew worked efficiently and timely. I would definetely hire Tom again.

He fixed a leak that I had. He had great craftsmanship skills. He was a little high in price.

He was supposed to arrive on October 19th to start the work and never showed up. He will not return my phone calls either.

Natalini has no business doing pointing, and he should have been honest about that from the start. His guys, and he himself, is apparently unskilled in this area. My beautiful old stone wall looks horrendous. I called off the job halfway and lost my 50% deposit, but I still have to look at it everyday. Repairing it is going to cost double what it initially would have cost because their work now has to be chiselled out. I hired them because they got good ratings on Angie's List, but it must have been for brick masonry or something else. They aggressively sought my business, and I made a big mistake not checking them out more thoroughly.

I had Tom Natalini come out to my house as I needed to have parts of my brick patio reset -- water was pooling such that it would seep into my basement. Tom gave me a prompt estimate, not only for this brick work but for other optional upgrades in the future (ie. repointing of my house's facade). On the day of the work, Tom's son and two other guys got the work done in a matter of two or three hours. They incorporated the new bricks in with the old ones so that the patio looked more uniform.