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Quality Clean

Carpet Cleaning, Upholstery Cleaning, Floor Cleaning and Waxing,

About us

Family owned & operated. 26 year member of the professional cleaners association & delaware county chamber of commerce. Proud member of ethicalservices.com & the bane-clene network of excellence.For our carpet and upholstery cleaning, we exclusively use "The Bane-Clene Way". Regular cleaning with Bane-Clene Systems will assure healthy carpets and extend the life of your carpet investment. The Bane Clene chemicals we use are SAFE and effective, even for those with allergies and respiratory sensitivities. Our commercial client file is filled with many well known clients such as Boeing Helicopters, Fleming Foods, Philadelphia Country Club, Pediatric Associates, Orthopedic Associates, Nolan-Fidale Funeral Homes, Cathedral Village, Boiron USA, The Goddard School, The Agnes Irwin School, and Realtors and Property Managers too numerous to mention. Our head technicians have been with us for 15-25 years and have attended the Bane Clene School for Carpet & Upholstery Cleaning. We use no sub contractors and there is no smoking on your premises. We bring our own clean water and take away the dirty water. We leave behind no dirty, foul smelling water and there is never any bad odors. Our Bane Clene Equipment and Chemicals have earned the Carpet & Rug Institute Seal of Approval. We give all Angie's List Patrons a discount of at least 10% and there are never any travel charges or hidden fees. We accept Mastercard, Visa and American Express Charge Cards (Sorry...no Discover).

Business highlights

35 years of trusted experience

Services we offer

Carpet, upholstery, drapery & oriental rug cleaning, deodorizing, Pet stain, odor removal & water extraction.

Services we don't offer

Floor cleaning, waxing & polishing.

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
MasterCard
Visa

Reviews

4.869 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
6%
3
3%
2
1%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
5.0
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 69 reviews

valerie S.
11/2012
5.0
carpet cleaners
  + -1 more
They have not performed services yet. They were very professional on the phone and gave me a quote during our first phone call. We have a large house and I called back to make sure the quote would still be good even if the rooms are bigger than a standard room. He said the quote will be good and they will not raise it just because the rooms are bigger. Their quote was much lower than other companies I called.
Description of Work: They have not performed services yet. They were very professional on the phone and gave me a quote during our first phone call. We have a large house and I called back to make sure the quote would still be good even if the rooms are bigger than a standard room. He said the quote will be good and they will not raise it just because the rooms are bigger. Their quote was much lower than other companies I called.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$450

Cynthia R.
11/2012
2.0
carpet cleaners, upholstery cleaning
  + 0 more
On time, friendly, but dissatisfied with the cleaning of my sectional sofa. Many spots were completely missed and remain on the sofa.
Description of Work: Carpet on 13 steps cleaned, carpet in hallway cleaned and sectional sofa cleaned.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$270

Response from Quality Clean
Our guarantee is to provide "the most thorough cleaning ever...or it's FREE." With this in mind, we have tried several times to contact the Members and our calls have not been answered or returned. We would like to make another attempt to clean the sectional sofa and if the Members is still not pleased, we will be happy to refund the cost of cleaning the sofa entirely.

Joan L.
10/2012
5.0
carpet cleaners
  + -1 more
They were on time, very professional, polite and trustworthy. Always a great job.
Description of Work: Rug cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Jayne T.
09/2012
4.0
carpet cleaners
  + -1 more
One rug wasn't cleaned well so they came back to clean it and did 3 smaller rugs for free, as well.
Description of Work: Rug cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen A.
07/2012
5.0
carpet cleaners
  + -1 more
I have used them for years. They do a great job. Had a rental property years back where the rugs looked like they would need to be replaced but they performed miracles and we were able to move on without replacing them. They removed stains in my home that other companies could not get out. I always feel they are priced high, but they give coupons, and do such a nice professional job that I call them back. Very friendly and trustworthy. Always the same set of dependable people.
Description of Work: Cleaned rugs in master bedroom, family room, hallway, and steps.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$222

Judith D.
07/2012
5.0
carpet cleaners
  + -1 more
PERFECTLY, PERFECTLY, PERFECTLY!!!!!
Description of Work: I had a FABULOUS experience with Quality Clean Carpets. They began by responding quickly to my call and then followed up as promised with estimates, pickup and delivery dates, and superb work. The team who came to pick up my rugs were quick, friendly, and well-informed. For example, they told me what to do with an antique hand-made rug. (They told me they should not and would not clean it, and how to get it clean.) They gave me reminder calls for both pick-up and delivery and offered to help in any way they could--and they did. They tailored pickup and delivery times to my very specific needs. Please call them--they bring service with efficiency and a smile, at good prices. AND my rugs look WONDERFUL!! I won't let any friends or family call any other carpet cleaning service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Edward K.
05/2012
5.0
carpet cleaners
  + -1 more
Very efficient. Came right away. Moved heavy furniture to access rug for removal and off-site cleaning. When cleaned, replaced rug worked to make straight and again moved furniture back in place. Also provided advice on rug maintenance.
Description of Work: Cleaned large oriental rug

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$136

Vincent D.
05/2012
5.0
carpet cleaners
  + -1 more
Excellent. Will be using them again down the road.
Description of Work: Total professionalism in all aspects. From the first time I contacted them to the time the individuals who did the work left. Was notified the night before, notified the day of the work and when they were done the work area was absolutely clean. One wouldnever know that work had been done on our furniture. We keep the magnet that they left on the fridge, that is our highest testimonial.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Noel H.
03/2012
5.0
carpet cleaners
  + -1 more
I love quality carpet cleaners. I have used other cleaners who pressure you for extra stuff. There is no pressure of quality carpet cleaners. They got my carpets cleaner than any other company. They are very friendly & helpful too. I highly recommend them.
Description of Work: Carpet Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Geoff A.
02/2012
5.0
carpet cleaners
  + -1 more
I had a large living space that I thought had been ruined by pet stains over time. Since the culprit had since moved on, I decided it was time to try and salvage the carpet. Quality Clean came out right on time, explained everything they would do and the cost up front. They did the job quickly and efficiently and it came out better than I could have imagined. I would definitely use these guys again, they did a no-hassle great job.
Description of Work: Had a large family room (about 400 sq. ft.) and set of steps cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Jeanne M.
01/2012
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I had a general cleaning done before the holidays specifically to remove pet odors from furniture and rugs. The carpet had stains that were years old from who knows what (teenagers!) that I didn't expect to be removed. Two cleaners arrived on time and were very professional throughout. I was informed that the old stains could be removed because we have berber carpet, and they were right. We had planned to replace the carpet after the holidays but that won't be necessary now. Previously I used Stanley Steamer and there is a huge difference in technique and results. Stanley dumped the dirty water on our lawn whereas Quality returns it to their truck for later disposal. Stanley also was unable to remove the stains. Upshot, I used Quality again a few weeks later when our pet was ill and lost bladder control. Again they came on time and the job was done, including 2 throw rugs, for $150. I also learned a useful tip: don't use canned carpet cleaners for spot removal - the chemicals remain in the carpet and act like glue attracting new dirt. That's why I was never able to clean the spots myself. From now on it's hot water and a home carpet shampooer.
Description of Work: Cleaned sofa and loveseat, carpet in living room, dining room, and den.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Elena B.
12/2011
5.0
carpet cleaners
  + -1 more
On time, moved furniture, worked quickly and left no mess.
Description of Work: Carpets Cleaned.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

KEVIN O.
10/2011
5.0
carpet cleaners, upholstery cleaning
  + 0 more
excellent professional service as usual. Have been using Quality Clean for many years(since start of business)
Description of Work: carpet and furniture cleaning in 2 houses, along with assistance with water damage

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Ian H.
08/2011
5.0
carpet cleaners
  + -1 more
I have used Quality Clean for approximately 10 years now. I would not use anyone else. From beginning to end they have been a pleasure to do business with. Setting up appointment, call day before, arrive on time. Are polite, pleasant, and do a great job efficiently. Wish all service companies were as customer oriented.
Description of Work: Carpets cleaned and treated.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Cheryl T.
07/2011
5.0
carpet cleaners
  + -1 more
Unlike other cleaners that I talked to, this company came to my house and gave me an estimate. The gentlemen who came were very polite and professional. They answered all my questions on the spot. Plus I had the opportunity to meet who was coming to my house to clean my carpets. I chose this company because they are a local family owned business and take pride in their work. The day of the cleaning they were very thorough, made suggestions,a nd got done in the time they said they would. They did a fabulous job and i would use them again.
Description of Work: Cleaned carpets in 4 rooms and a hallway. Applied a teflon coating to 3 rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$366

Carolyn N.
07/2011
5.0
carpet cleaners
  + -1 more
I have been using Quality Clean for years. They are prompt, professional and do a great job. I can call to schedule an appointment and they come as quickly as possible in next few days.
Description of Work: I used Quality Clean to clean carpets and some furniture in my two homes. This was done in June 2011 for $800.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

DR JOHN F.
06/2011
5.0
carpet cleaners
  + -1 more
Overall, the experience was completely satisfactory. I will use Quality Clean for all future carpet cleaning work we need.
Description of Work: This company cleaned three area rugs and one wall to wall. The work they did was superb. They were prompt, courteous and highly professional. Based on what they did for me, it's easy to understand why they enjoy such high ratings on Angie's List.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Sharon L.
05/2011
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Love these guys! Responsive, friendly, I don't feel cheap when I just want them to get stain in certain spaces. Carpet and sofa look great. Do everything they can to make you happy!
Description of Work: Cleaned carpet, cleaned sofa, spot cleaned other areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Gwen M.
05/2011
5.0
carpet cleaners
  + -1 more
Excellent! The most professional company with excellent quality work - showed upon time and did an amazing job.
Description of Work: Carpets & stairs cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Don W.
04/2011
5.0
carpet cleaners
  + -1 more
One of the things that I do like is when they first get here, they go through the room that they are going to clean and I point out all the spots and paints and things. Once the particularly concentrating ones, if for some reason or another, the spot does not come out, they’ll come out and do it again. I noticed one thing, they seem to retain their employees very well and that tells me that they’re a good company to work for, because I keep getting the same guy back which is nice. They are a little bit expensive.
Description of Work: I used Quality Clean for carpet cleaning. The last time I had them out to clean my carpets was 2 months ago and I had 4 rooms done.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$178

Pat L.
04/2011
5.0
carpet cleaners, floor cleaning
  + 0 more
Men arrived on time very polite and always pleasant.
Description of Work: Carpets cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

DEBORAH R.
03/2011
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They were fantastic! They were on time, thoughtful and well done.
Description of Work: They cleaned the carpets and upholstery.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

SANDRA N.
02/2011
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I have absolutely no complaints. Quality clean is excellent! Superior!
Description of Work: Carpets cleaned & protected--sofa & pillows as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$357.47

Michelle O.
01/2011
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Matt & Scott are 2 of Quality Clean's best employees. They are courteous, neat, punctual & very accommodating. They listen to concerns about problem stains, make recommendations (ex. apply scotch guard) without being pushy. I will continue to use Quality Clean.
Description of Work: Carpet and upholstery cleaning including area rugs, couch, desk, chairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Russell G.
01/2011
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They did a great job. They were very personable, careful, professional, and gave us information to keep it cleaner or to maintain it better ourselves next time. They were nothing but great.
Description of Work: They did some basic carpet cleaning service for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1
    • 2(current)
    • 3

Contact information

510 Friends Way, Upper Chichester, PA 19061

www.qualitycleancarpet.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 1:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Drapery Cleaning

FAQ

Quality Clean is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 1:00 PM

Quality Clean accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, Quality Clean offers free project estimates.
Yes, Quality Clean offers eco-friendly accreditations.
No, Quality Clean does not offer a senior discount.
No, Quality Clean does not offer emergency services.
No, Quality Clean does not offer warranties.
Quality Clean offers the following services: Carpet, upholstery, drapery & oriental rug cleaning, deodorizing, Pet stain, odor removal & water extraction.
Floor cleaning, waxing & polishing.

Contact information

510 Friends Way, Upper Chichester, PA 19061

www.qualitycleancarpet.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 1:00 PM