A Quartersawn Furniture Restoration

The work exceeded my wildest expectations. This is now not only a family heirloom but a beautiful and valuable piece of quality furniture that I am proud to display in my dining room. Jim completed the work ahead of schedule -- and I was so impressed with his custom repair work on the item's legs. I could never have purchased a new piece like this for the price that Jim charged for restoration. However, even if I could buy a new piece of furniture, it would not have the same inherent value that this piece has - which has been in family for several generations. Jim at Quartersawn seemed to understand this and treated the piece with as much care as I have (probably more!).

On time for appointments and delivery Well pleased with repair and refinish Fair price for range of work Would use services again

Discussed per phone what I needed done. His shops hours during the week made it difficult for me to get there. Closes 4-5 pm during the week. So, I dropped off the drawers on a Saturday. He asked me to call ahead before coming, which I recommend as it seems his hours are flexible particularly on the w/e. I dropped them off and received a quote of 265.00 to repair/replace the back/bottom/side piece of two drawers (see pic). He said it would be about a month before he would be done, which was a bummer since I was going without drawers for that time. He ended up having them done within 3 weeks. I picked them up, got home and tried to insert both drawers unto the wooden rails. They would not slide on because he did not cut a knotch/space for the drawer to slide onto the rail. This knotch existed on the drawer back plate when I dropped them off. I thought this was odd, as it was a straightforward job, with no complicated cuts. Note: He used glue (some spots seemed like sloppy cleanup) and what looks like small staples to adhere new wood pieces onto the drawers. I called and said that it didn't fit, that it wouldn't slide it unto the rail. He seemed surprised and said that was strange. Offered to come to my house to fix, but I preferred to drop them off. It was not convenient for him to come to my house. I have a sick relative living with me and it would be too much of an imposition. This was over the Thanksgiving weekend, so it was difficult to coordinate. When asked about if he would be leaving early the day before T-day, so I could drop them off that day, he said he hadn't thought about it. While on the phone, he apologized once (maybe twice, although I heard once) for the mistake, which disappointed me. I was incovenienced by having to drive to Upland twice. The 2nd time to take the drawers back, I brought a wooden coat tree that when I had applied hardware to it, one screw broke off. I asked if he could remove the screw. He expressed that would be too hard, would damage the wood getting it out, so he moved the placement of the hardware hook a centimeter perhaps (I didn't mind about this because when covered with coats, you wouldn't notice it.) Did not charge me for this which took about 15-20 minutes while I waited (no place to sit in shop BTW if you are waiting for a job). Not charging me was nice, but did not erase the inconvenience of having to redo this twice. His personality seems easy-going and it is for that reason that I think he missed the easy cut on the back of each drawer, a detail, not any wood repairman would miss, I think. His picture on his website appears like he is young-30's-40's. He is older than pic. Will try to post finished drawer pic pre: fixing mistake.

Called and he gave me a good price and had me drop it off. When he saw that the chair was cream fabric on seat and back he said, and quot;hope you don't mind a few spots, this place gets dirtyand quot;-I thought he was joking, he wasn't. Picked up when he called to say it was done, which took longer than he said, he basically glued the pieces together with wood glue and never even wiped down after pressing it together so now we have dried globed glue all around the broken area and the chair was still not very stable. DO NOT USE IF YOU CARE ABOUT YOUR FURNITURE!

He did a wonderful job! It did take a long time but he told us that up front. It took him a couple of months but he was backed up with a lot of work. It really looks terrific.

I had a relative take both tables to A Quartersawn with me and discussed the work I wanted done--refinishing two tables. I was given a written cost for the job and an estimated time frame. I also put down a deposit for the work. The work was done by the time estimated and I had the tables delivered to me at a reasonable cost.

My Stickley table and chairs were damaged by a water leak above the table. A glass light fixture broke above the table and caused more damage. The table had a catalyzed surface, and several refinishers who I had contacted were unwilling to touch it. Jim, however, said that he could do it, and could again put on the same finish when he was done with the repair. He delivered on everything he promised, and got the table and chairs back to me before Christmas, which was much appreciated. The workmanship, I'm happy to report, was very good. I consider Jim a craftsman. He is now working on a dresser of mine that needed repair.

OK...so it's taken me a while to post this review, but I just joined Angie's list. This is without a doubt the best furniture re-finisher in PA. I purchased a china cabinet on Ebay and got it at a great price. The only problem was that it was a horrible mustard color. I called up Quartersawn and Jim made arrangements to pick up the piece and bring it to his warehouse. Jim quoted a price that was about $1500 cheaper then the next highest bid. It took about seven weeks to complete the job, but it was well worth the wait. The china cabinet was completely dismantled and stripped down to the bare wood. At that point, I brought in one of my dinning-room chairs so that the stain would match. When everything was finished, Jim delivered my cabinet, which had to be re-assembled. Thank God it came came apart because it wouldn't have fit though my doorway if it didn't. I was completely blown away when the china cabinet was assembled. Not only did Jim match the stain perfectly, but the finish was a dead-on match. Jim also showed me hidden draws, which I knew nothing about. This man is AMAZING! I would definitely use his services again without hesitation.

We have a treasured coffee table that was handcrafted by an artist about 25 years ago. We have moved several times and, through the moves and other accidents, the table was cracked - we thought irrevocably - in several places. We found A Quartersawn Furniture Restoration through Angie's list and contacted them in hopes that an expert could rescue it. Jim, the owner, picked up the table two weeks ago for a small fee and said it would take about three weeks to fix it. He delivered the repaired table this morning -- a week ahead of schedule -- and it truly looks like new. It was worth joining Angie's list just to find such a wonderful service - so professional, so prompt and so gifted.

Jim cares about his work and spent time talking to me about the table and what I wanted. He obviously takes great pride in his work, is very professional, and compared to other services who quoted on this job, he was much less expensive. I would use him again in a heartbeat because I knew my table was going with someone who cared about making it beautiful again.

It went well. They were on time, provided an honest and accurate estimate and completed the work in a timely manner. It was a good experience and we'll use them for all of our restoration needs.

I could not be more pleased. The table is so beautiful!!! It looks better than anything brand new. He gave such careful attention to detail and the color is perfect. The sewing machine cabinet and machine are simply beautiful. You would never know how it looked before. Jim is such a good guy. Fair and calm. Such a pleasure to work with. I plan to have him refinish 2 antique secretarys. I would highly recommend him.

They are very nice. They handle a whole bunch of different kinds of jobs. I wasn't totally satisfied with my experience them because he finished the project, but finishing it for him, didn't include completing the project. The repair required repairing four metal walks on the bed, but he only repaired two of them. He said that I would have to find somebody to fabricate the rest. I thought I gave him money to do all four of them. He is very nice, I wouldn't say anything negative. It might have just been a bigger project than he thought. I really should have called. The chest of drawers that he restored looks marvelous! I thought his prices were pretty fair. I would use him again for the refinishing of something non-antique, but I wouldn't use him again if I had something broken that needed repair.

I had an antique mahogony desk that was in dire need of attention. They came, collected the desk, refinished and delivered it back to me in 2-3 weeks. the attention to detail was outstanding and I could not be happier with the service provided.

I contacted Jim at Quartersawn via email sometime in the fall and he gave me a pretty good estimate for the price per chair. I finally put all the chairs together that needed repair over the Christmas holidays and called him two days in advance to see whether I could stop by and get his advice on the chairs. He was very helpful in discussing the merits of each chair and I ended up taking one back home as the cost for that one appeared disproportionate. I left the other 7 chairs and we discussed in detail what he would do: use industrialize caning where appropriate, color the cane to match the caning on the back of the chair; glue and screw one chair - realizing that this is not ideal, but a more reasonable option than taking off the old caning, redoing the entire seat of the chair and putting new caning in. I felt that I got good advice and reasonable prices (about $170 per chair plus $20 for the coloring). I had chairs caned before and it was within the price range I had expected. All chairs were completed in less than two weeks (the estimate I was given was 2-3 weeks). Jim made the extra effort of coming in to the shop on MLK's birthday so that I could pick up the chairs on a day I was in town. Not only were all the chairs done, but he had touched up the seats, which where shining and looked beautiful without additional charge. Overall a very positive experience. I will definitely use him again.

I had my nephew take an antique rocking chair to A Quartersawn to get an estimate to recane the back. I spoke with Jim on the phone and he gave me an estimate, and I agreed to have him recane the back of the chair. I then decided to have the seat recaned also and have the chair refinished. I got estimates for those over the phone and also an approximate time frame. I mailed a one-third deposit and paid the balance when the job was complete. The work was done very quickly and beautifully--definitely a worthwhile investment in a family heirloom. Jim also delivered the chair for a reasonable amount.

Very well. The work was done in less time than predicted and it was done beautifully. One small flaw was fixed without hesitation on Jim's part.

I took the furniture to Jim's shop although he will pick up. We discussed the repairs and refinishing options. The work was completed on time and for the amount estimated. Both pieces had broken legs and the repairs are very, very hard to detect. The refinished table is lovely.