This company treated our home for bed bugs 4 times. We were told the situation was low to moderate. After every treatment we were still getting bit and still seeing the bed bugs adults and smaller. Everytime we called they responded but the chemical they used was for common household bugs not bed bugs and to kill bed eggs only. I have reached out to Safeway Pest Control via email listed on their website requesting a partial refund and I have had no reply. We needed to hire another company to fix what they didn't so here we are paying all over again. After the first treatment with the new company we have not seen one or experienced any bites. This company wasted 4 weeks of time that we could have been successfully treated. Wasted our money and will not budge to reimburse us for any of it. We are very disappointed that we trusted Safeway Pest Control with such a critical and sensitive issue only to be right back where we were before they came.
Description of Work: Attempted to remove a low to moderate bed bug problem.
Rating Category
Rating out of 5
quality
1.0
value
1.0
responsiveness
5.0
$600
Rosanne Y.
07/2015
1.0
pest control
 + -1 more
See above.
Description of Work: This provider did not do anything. I called on July 10, 2015, and spoke with someone who didn't identify themselves. We agreed that they should call the following Monday to establish a time for them to come to my home. I waited all day Monday the 13th, but no one called or showed up from this company. Not a very good way to start a business relationship.
Rating Category
Rating out of 5
responsiveness
1.0
Bob P.
04/2015
2.0
pest control
 + -1 more
unknown
Description of Work: Called them in to remove a large 4 ft. snake that kept going under my foundation ;didn't want it having babies every where and I would never get them out! The exterminator crawled under and looked around , but no snake! |The service man stated he was going to put down " some powder" around that would drive them away....it smelled like moth balls. He said "they will be gone" and move out of the area once they smell this chemical application . |Well I watched the snake for a month crawl over this chemical.....it hibernated under my crawl space/foundation over winter. |$170 dollars wasted in the 5 min they were here........ |I took care of the snake in the spring time in a humane manner.
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0
$170
Molly K. D.
06/2014
5.0
pest control
 + -1 more
unknown
Description of Work: Pest ctrl. No problems
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Dan B.
07/2013
5.0
pest control, lawn treatment
 + 0 more
When we bought the house 2 years ago Safeway inspected and found the termite presence. The owner was the one to fix it, he used another company that was cheaper. Well fast forward 2 years we didn't have any activity but wanted to get it checked out to be safe. The inspector actually remembered the house and where the activity had been, he re-inspected it and did not see any new activity. He also said the company that treated did the bare minimum (just put out stakes and called it a day). So we had him treat the house. He drilled some holes in the basement and on both porches treated it and then filled them back correctly. He also treated all the perimeter of the house. This service comes with a 3 year warranty with yearly visits covered in the cost. After three years a $80 per year fee will extend the warranty. If there is ever any activity they will treat the house with no charge. Very professional and nice to deal with, they even came and worked on a saturday to fit our schedule.
Description of Work: Inspected and treated house for termites.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Thomas C.
08/2012
5.0
pest control
 + -1 more
Great. On time, completed for quoted price.
Description of Work: Treated for pests.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Francis R.
03/2012
5.0
pest control
 + -1 more
The price was very reasonable. George and his associate were extremely pleasant and helpful. They were courteous and did a wonderful job. They told me if I needed anything to just call them back. They sprayed my house and about two weeks afterwards I had ants again. They came back and sprayed again and didn't charge me anything. They cleaned up after themselves. I called them in the morning and they called me back before noon. They were here the following day.
Description of Work: They provided treatment for carpenter ants.
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Service Categories
Pest Control,
Lawn Fertilization & Treatment
FAQ
SAFEWAY PEST CONTROL is currently rated 4.5 overall out of 5.
No, SAFEWAY PEST CONTROL does not offer free project estimates.
No, SAFEWAY PEST CONTROL does not offer eco-friendly accreditations.
No, SAFEWAY PEST CONTROL does not offer a senior discount.
No, SAFEWAY PEST CONTROL does not offer emergency services.
No, SAFEWAY PEST CONTROL does not offer warranties.
SAFEWAY PEST CONTROL offers the following services: Pest control services