Andrew C. Maher Custom Furniture & Repair

Description of Work: Elated with craftsmanship and communication

Description of Work: Andy repaired and replaced some rotten wood in our back door frame. He also sanded and polished my corian counter tops.

Description of Work: I sought to have a piece of fine furniture repaired and contacted Mr. Maher on the phone and explained the nature of the repair work I was looking to have done. I told him that I had already hired two businesses to perform small attempts to repair the initial damage. The initial damage was caused by an accident in the home. I made it clear to Mr. Maher on the phone that using the repair method that the last businesses identically performed was not what I wanted to have attempted again. I made it clear to Mr. Maher of the advice I received from the last proprieter that any further attempt to use the same repair approach would cause irreversible damage since the method used had been explored as far as it could go. So I asked Mr. Maher if he could come to my home to inspect the furniture damage caused by the intial accident in the home. He said that what I had outlined about the initial damage and the history, that it sounded to him that he would have to first assess the damage. We agreed on a time and date to inspect the damage to the furniture and agreed to after completing the initial assessment, there would be an opportunity to open discussion on the next step to offer his services. When Mr. Maher arrived, he began looking at the damage to the furniture. I told him that because of the cloudy conditions outside, it would impossible to properly inspect the furniture, so I told him I would set up better lighting in the room. I left his presence to set up the lighting, and when I returned, he already performed services on the damaged areas that I had never authorized him to do. He used the identical repair method that the previous two businesses performed which I had made clear to him on the phone I did not want to explore again.