BLUM WATER SOLUTIONS LLC

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Technician arrived punctually. Cleaned his feet before entering the house. Made acceptable suggestion to repair and capping of leaky pipe. Completed job quickly, cleanly. Did systematic examination of water softener issues. Identified and replaced defective part. Did test of softener cycles. Recommended that we use salt crystals instead of pellets. Wrote up job report and left. We will use BLUM Water Solutions next time we have ANY water system needs, for sure.

Went well. They are extremely busy to give them some credit but it took a while for them to return my inquiry (a couple of days). However, once they came out, it was very efficient and I just wanted them to move my old softener inside but since it didn't work well I knew they would try to talk me into a new one. To my surprise they are not hard sell at all! They told me with very straight facts about the difference between the new softener and mine and it was only a few dollars more than moving the old one inside (which I knew from a previous plumber's quote). So I got a smaller, more efficient water softener for the same price and a warranty. Guy that came out and installed it was on-time, efficient and very courteous and helpful explaining it to me.

They came to our house 2 weeks ago to get the job done. I will definitely use them again in the future.

EXCELLENT EXPERIENCE. TIM EXPLAINED THE NEED AND USE OF OUR WATER SOFTENER. WORK WAS PERFORMED PROFESSIONALLY. I HAVE RECOMMENDED HIM TO SEVERAL OTHERS BECAUSE OF MY OVERALL SATISFACTION.

VERY PROMPT AND HELPFUL EVERY TIME WE CALL HIM. GREAT EMERGENCY RESPONSE TIME - EASY TO GET IN TOUCH WITH EVEN ON A WEEKEND. TIM IS A SUPER NICE GUY, AND STANDS BEHIND HIS WORK.