M & M Plumbing Heating & Air Conditioning Inc

Prompt, courteous, knowledgeable and done in a timely fashion. Will definitely use again.

Was told had appt oct 17th waited two weeks until day. No confirmation no call back then was told i didnt have an appt. Dont waste your time. I dont have heat and have to find another company.

Letter of Appreciation Last month, two gentlemen came to our home to do some plumbing repair work. They were from the Mike Meredick?s M & M Company. We explained our problems. They reviewed the areas and informed us what was necessary for the job. We had four separate areas of concern. They left for 10 or 15 minutes to purchase parts and in less than 2 hours the task was completed. They let us know what was needed, why it was required, how long it should take, and approximately how much it should cost. They did a fantastic job. We understand the work was done a month ago but the job they did still speaks for itself. We are so happy to have contacted this company. These men are a reflection of a company that has been doing business for a long time. Thank you! The Collier?s

M & M Plumbing is one of the most professional companies we've had the pleasure doing business with! The work M&M did for us met, if not exceeded our expectations. They were punctual, professional and extremely personable. We would certainly use M&M again in the future if the need arises.

replace rubber seal and float that was filling up with water

When I called, the secretary (very nice) said that they were very busy doing air conditioners, but she would do her best to get us in quickly. I wasn't able to have the service done until Thursday anyway, so she was able to schedule me that day. The gentleman came out right on time and fixed the problem in about 10 minutes. Very professional and wonderful office personnel to work with! Thank you all so much!

They are good on their job. They are professional and nice. I already hired them 4 times and they are good.

M & M was great to work with from start to finish. I recommend them highly. They arrived to survey the job as scheduled within a day or two after I contacted them, and followed up a few days thereafter with a detailed three page estimate that was very competitive with other estimates. I was able to discuss the estimate over the phone in detail with the owner who answered all of my questions directly and completely. Subsequently, M & M completed the job in its entirety on time in one day at the price estimated. M & M conducted themselves in what I consider to be a highly professional manner. A few weeks after the job was completed a relative of mine that was in the heating and plumbing business before his retirement surveyed the completed work. He said that he found nothing amiss and that in his opinion the job was well done and without any corners cut. For instance, he was impressed by the piping design and how the joints were laid out and connected as if by someone that knew his craft well. He said he didn?t see any cheap foreign parts or anything else to detract from the quality of the work, noting that three capped connectors were already in place should I ever decide to hook up other devices such as a gas dryer, gas grill and gas fireplace. I initially contacted M & M in September, and instead of hurrying me along, they recommended waiting on the installation until after more of the valuable oil left in my tanks was drawn down. They then worked with me on the final timing of the installation until mid-December, and that saved me a lot of money. During the intervening time other questions came to my mind and I had the opportunity to speak several times with Carolyn who manages the office side of their business. She always returned my calls promptly or emailed back and addressed all of the issues I raised, and without minimizing any of my concerns. A month or so later, I had M&M back to do a small job on a radiator leak that over the years had been a problem. The owner and an assistant showed up on time and tried several ways to fix the problem without my having to buy a new part needed in the end. All in all, more of the same excellent service that I am expecting now to be able to rely on into the future.

During the height of the bitter cold weather; we called M&M with what we thought was a plumbing issue...left message to call back. Shortly thereafter, we received a call back and after hearing the description of our issue, were advised that our problem was likely a septic issue and referred us to a company who was better qualified to handle it. We appreciated so much M&M's consideration in taking the time to discuss our issue and then not taking advantage of our situation by sending someone out and charging us knowing it was not likely a plumbing issue. Additionally, the company we were referred to was very helpful and professional.

We have used Mike several times now for general maintenance of our two furnaces and minor repair work but this was the first time he has done a major job. Every time Carol his wife has walked us through every step of making the appointment and giving us a approx. time. If things run late carol is always on the ball to let you know and handles it in a professional manner. Since we had such great success on minor jobs we went through with the new high efficiency furnace. Mike and his crew handled the job easily and were done promptly. I have used his name now to several family members and friends and they have had the great same service! Let me tell you for this area.........THAT IS NOT COMMON!.....Mike and Carol have me for a customer for life!

Took the employees a little while to locate exact location of leak in garage and repair. Hacked at two portions of our drywall to get to pipe in living room. But repaired problem and haven't had any problems since.

2 pleasant gentleman showed up on time,corrected the problems promptly & at a reasonable cost.I was completely satisfied.

The service went excellent. They returned my calls promptly and came out exactly when they said they would. They worked very clean and did not spill any oil anywhere. It was excellent service. I would call them again if I needed any service work done.

The whole project was excellent. When walking through to develop the estimate, M & M took the time to explain how the system works and the options which were available for equipment and installation. They returned to adjust the plans based on our questions and preferences. The price was reasonable based on other estimates we got. The installation process was beautifully done in a professional manner as scheduled. We will go back to them for future air conditioning and plumbing work.

First off, I have to say I really wanted to like these guys. They were courteous on the phone and were all-around nice people. However, things just didn't work out. I called M&M to come and take a look at my central air/forced air unit because it wasn't functioning. The air wasn't cold and there was no air coming out of most of the vents. They sent two guys out who looked around the house at the unit and the rooms. They didn't really have an answer for us and said they had to call the owner in to get a better idea of what was going on. They charged me $65 for a service call although they really didn't do anything. We made an appointment for a week or so later for Mike to come in and check the system out. He showed up nearly one hour late (no phone call). He said he decided to sleep in because he had been traveling the previous couple days and that his employee had to come and wake him up. My wife and I were literally 5 minutes from leaving for the day because we were getting tired of waiting with no calls. When they showed up, Mike and Joe did another walk around the house looking at everything. They found that the compressor was empty and that they saw one point where there was a leak. They found some issues with the duct work as well. They were admittedly confused by the installation design of the system and once again said they had to bring someone else in for yet another opinion. We made the appointment for five days later during the morning ("around 11am"). I live 30 minutes from work, so I had to leave at 10:30am to get home for 11. I waited until 11:35am, then called their office and left a voice mail stating I couldn't wait anymore and had to go back to work. Driving back to work another 30 minutes, I will have lost 90 minutes of work time (and pay). I got a call when I was nearly back to work telling me they were stuck in traffic and should be there soon. Now, when I have an appointment and am going to be late, I have the sense to call my customer and let them know so they're not waiting. To me, "around 11am" means anywhere from 10:50 to 11:10. Not 11:30. Not 11:40. Not 11:50, especially without any phone call letting me know they were stuck in traffic. They let me sit and wait and eventually be forced to leave and go back to work so I wouldn't lose any more money. I can't understand how someone can conduct business like that. At least have the courtesy to call me and tell me you're going to be 40 minutes late. In the end, this ordeal cost me nearly three weeks of time that I could have had someone else examining and hopefully fixing my system, $65 for a service call where no service was done (I thought they had free estimates?), $45 from missed work, and 30 miles in gas to drive back and forth. It's too bad because now I need to start over with a new company and go through all of this again. It's going to start getting cold soon and we don't have any heat. I know M&M has a lot of excellent ratings and I think they probably deserve them. However, my particular experience was not good and based on that, I would be hesitant to refer them to anyone.

He are my go to plumber. They put in a new hot water heater. They have fixed a number of things. He does my yearly maintenance. He help set up the plumbing to adjust to natural gas. They even comes out on weekends.

Communication on details were great. All went well.

Great informational meeting and estimate meeting with owner. Within days, two men showed up to install the unit, run a new line, and show me how it all worked. Very courteous and professional throughout!

Do: Call M&M immediately if you need any plumbing, heating, or air conditioning help.

Mike promised me he'd email me the two estimates and follow the email up with a phone call to go over them within three days of his visit. He never emailed or called me. After a few days, I called his wife; she told me Mike was very busy and that he'd call me the next day with the estimates. He never called AGAIN. I waited a few more days, and once again called his office. His wife told me he would call me on a Monday--almost two weeks after his first estimate was to be emailed. That call, too, did not occur. I did get his email, however. It did contain two estimates. The estimate for the boiler replacement was high. The estimate to replace the part was also high, so I checked for the part's cost on line. The part cost $240.00. His price to do the job was $650.00. I consider his response to my requests to be totally unreliable and inconsiderate. His prices are way too high for me!! .

Mike and his assistant were prompt, thorough, genial, and professional. They serviced our furnace, found oversights made by previous service "professionals"and corrected the problems. They showed us the problems and explained them in layman's terms. Had they not been so thorough, we might well have had some cold winter nights. They also replaced faucets in the laundry room and did so quickly and efficiently. They were friendly but did not waste time. Their prices are very fair and they came when they said they would. We can't say enough good things about these guys. We will always call on them for our plumbing needs. Period. Absolutely.

Excellent experience, professional, punctual and I would reccomend their services to friends and family.

Very well. The workmen that came where very fast and professional.

I have used M & M Plumbing Heating & Air Conditioning Inc. several times and I have liked their work. They are prompt and reasonably priced. I will continue using this company.

It went well. They were professional and let us know the status of the repair. Because it is an old house they didn't have the part but they got the part the next day and finished the job.We will be calling them again soon for another repair.