Quality Electric

On January 12, 2023, Jason came out to check out our generator because it was not working properly. He told us it was the throttle-body that was faulty and needed to be changed. It would be costly and he would send us an estimate via email within the week. About a week later, our generator started working. I called the company because I wanted to speak to Jason, because I wanted to know what was going on. I never received a call, so I called again and left a message, and I never received a call, nor did I receive a quote. I called again, and I never received a call, nor did I receive a quote. My husband called twice to speak to the owner and they will not call us back. It is now March 17, 2023 and we haven’t heard anything. Correction, the only reason we heard from them is because I left a Google review and it wasn’t good, so they got upset and responded by blaming us. Use your discernment before calling this company. The serviceman, Jason, also use the F word frequently during the service call—very unprofessional. The owner, Dale Newman will not stand behind his work, or non-work..

Not good. Took the day off from work in Thursday expecting the "estimator" to show up. About a week prior I set up the Thursday appointment. Never showed. Get a call on Friday asking if it's OK for the "estimator" to come to the house. I asked what happened with the Thursday appointment. I get an apology. Sorry, I don't operate this way. Show up when you say and don't play stupid about a missed appointment.

Work was done professionally and in a timely manner. I was having a problem with one of the GFR's and they came out within 24 hours to evaluate.

They were fast, professional, prompt, and did a nice job with no additional or hidden costs.

Electricians installed wall sconces on dining room wall with a dimmer switch on the opposite wall. Dimmer was placed exactly where I had requested it, even though at first something behind the wall appeared to be blocking access for the wires to go through to the cellar. Dimmer looks like a light switch but has a tiny slide on it for dimming which I had never seen before, so you can set the dimness, then use the switch to turn on the light instead of always adjusting the dimmer. Electricians were very courteous, prompt, clean and professional, even finding some nice antiques in my cellar I would have never found behind a wall. Very happy with my new lights! :O)

Electrician was extremely courteous, friendly, punctual and knowledgeable, and did a beautiful job. Would highly recommend.

I was very happy with Quality Electric the first time I used them, about a year ago. They were prompt, professional, reasonably priced, and just generally great to work with. Even though it was a small job, their service was excellent. The second time I called them, a few weeks ago, they came to give me an estimate on another small job and again the electrician was prompt and pleasant. Shortly after he visited, my plans changed, and I called to talk to them about a revised estimate. I wasn't sure if they would need to come out again, having just been there, so I asked to have the electrician just call me to discuss the plans. No call. Ever. By the third time I left a message (both with a live person and voice mail) and got no response, I assume they simply don't want my business. Maybe they thought since my jobs were small I wasn't worth the effort, which is too bad for them since I wanted to discuss having my whole attic rewired. The worst part is the delay they've caused for my project -- now that I've waited almost a week for a call that never came, I have to go back to square one with a different provider. Very frustrating. I noticed their overall rating has dropped from A to B in the past year, and I can see why.

He seemed like a nice guy and was neat and clean. He was recommended to me. I felt the price was very high for what he did and that was the last time I have called them.

I was very impressed and pleased with the service. I had no problems with them afterwards. I would recommend them.

We had no problems with the service. They were very good and they used a plumber we were very happy with as well. So far, the generator has been working well.

I found him to be very good. He was very knowledgeable and did a good job. I was really happy with him. He was extremely honest and I found his honesty to be very comforting. I would bring him back for any work I needed done in the future.

I was not happy with their performance at all. They reported that they did more than the actual work performed. We were not too happy with them.

neratoraid they willans12/2013

Overall it was a good experience and they did come out quickly to give an estimate. The work did take another week to start which we were kind of disappointed in given that their website said they provide emergency service and we were without hot water. Once scheduled they did show up on time and did all the work in one day. Everything worked properly when they were done. I would say that they were not the cleanest but the work was good.

After a contractor installed a fence around my family's home we lost power to our rear garage. We believed the issue was caused by the installation of the fence posts being installed directly on top of the old underground cabling. After contacting our insurance company they said the damage was covered by our policy but would need an itemized estimate for the repair. In the past, I've needed various types of contractors and haven't had very good luck dealing with some of them. Basically, no return phone calls, or returned phone calls but would never show up at the agreed time and date to check out the work that needed to be performed or everything went well up to this point but the contractor never sent an estimate. I'm sure most people went through this before, so this time, I checked out Angie's List and decided to give Quality Electric a call because of their reviews. I called Quality Electric on a Saturday and left a voice message. In a few hours received a returned call from Dale. We talked a few minutes about the issue of losing power to my rear garage and then agreed on a time and date for a repair estimate. Dale's brother, Rob, showed up on time and assessed the damage. Rob was very courteous, professional and knowledgable in the electrical field and explained what his company needed to do to fix the issue along with a price quote (quote was the same as the actual installation cost). Dale was also very courteous and professional and worked in detail with our insurance company to provide them with the necessary information for our insurance claim. A few weeks later, I received a call from our insurance company and they said our claim was being paid for the damaged cabling. Right after I received the call I scheduled an installation date with the receptionist at Quality Electric (she was also very courteous). Rob and a few other electricians showed up on time, trenched out a path between the house and rear garage, removed the old wiring, installed new conduit and new wiring. All the electricians were courteous and professional and got the job done right the first time. On the same day, while replacing the underground cabling they installed an AC disconnect electrical box. This was a separate job and the price wasn't include in this review. (see other review)

While installing underground conduit and cabling they installed a 30 amp disconnect electrical box for an air conditioning compressor unit. I have another review that covers the underground conduit and cabling installation. Everyone at Quality Electrical was very courteous, professional and punctual.

Prompt, clean, courteous.....just fine!

where the work they did was fine and they were professional, they are very expensive $$$ the re-inspection and the work that had to be done was more pricey than we anticipated.

Requested advice and a quote from Dale on installing additional outlets in the basement. Our box had no space left in it. We promptly received a visit and the requested information and logical choices on how to achieve our goal. We were cautioned on some issues with the age and type of box we had. Their prices were competitive and choices were well explained. We made a decision to replace the whole panel at a very reasonable cost. We agreed to a date and Robert arrived on time and ready to do the install. He had all the necessary items needed to do the complete job when he arrived. He stayed with the job until it was completely finished. We had to make some adjustments to the original quote but they did not nickel-and-dime us. In fact Robert threw in several items that could have been easily listed as add-ons but were not. After the job was completed Robert cleaned up everything and left the area looking better than when he arrived. Dale and Robert are brothers and work very well together, they compliment each other. The next day it was necessary to get some information on the install and Robert returned our call promptly and completely answered our questions and concerns. I wish all contactors did these smaller jobs like Quality Electric. We were treated like a million dollar customer. This was our first use of Angie's List and it will surely not be our last.

I called today and an electrician provided service today. It was a matter of one hour between the call and the electrician arriving. I could not be happier.

It went well overall. Getting people out to give a quote was more of a chore than the project itself. Quality Electric actually called and showed up when thy said they would...hence they got the job! Overall the quote process went well, but when they came back with the official quote it was much more than what we had anticipated and I had to be selective over what projects I could have done. I had a set amount of money to work with and a menu of projects to choose from. Getting the quote itself took a little longer than I would have liked, but when it came it was clear and easy to read. The workers themselves very professional and my wife never felt uncomfortable with them here in the house the three days that they were here...THAT in itself makes me feel this is a good group to work with! Sometimes good work comes with a price, so maybe that is why they cost a bit more. What was done was done well and no problems have come from it. I would call them again in the future....I just need to budget for it first! UPDATE: in the midst of hurricane Irene (as described above) they were amazing! For both visits (a year apart) the team sent was the same. They were professional and courteous. The only negative is that one of the guys smoked (outside only), but the window and door to the basement was open. I can't stand smoke and I was stuffed up for several hours...but that's just me. I would highly recommend Quality Electric to anyone asking!

Best electrical contractor I have used. I will definitely call this company again.

Went very well. They showed up on time. Work was completed within the allotted time. The price was a little higher than I was quoted, but that was a phone quote without looking at the job so the blame falls with me. Would definately recommend them to anyone else.

The men arrived at the house as agreed by 8:30 and were done by 4:45. I was had to go to a doctors appointment by 8 am, and left the doors open so they can come in and do their work. I was not disappointed!

I was very pleased with the work done. It was completed in the time frame given the workers were prompt, courteous and did exceptional work. They also cleaned up well and took all the garbage from the job with them. The price quoted was the end price no "hidden" charges. overall I thought it was a very professional job done by people with integrity and honesty.