Safeway Heating, LLC

Puhlease don’t go by these seemingly decent reviews. Omg. We had to replace almost everything they did in our house as everything had issues. We put out over 25k a year ago and now have to put out thousands to correct problems. The owners wife will most likely respond with a million reasons why I’m wrong. Believe what you want but d***, the work sucks. Everything leaks and it’s been so expensive. Do yourself a favor and look elsewhere. They also promised and it’s in our contract that they would come for free for two years to winterize, etc but after no less than fifteen calls and texts…. Zero response. Surprise, surprise. Run!!! Oh, plus the water softener they installed wasn’t the right one for our water and now we have to have it replaced by a quality plumber in order to have safe water. Last but not least, they were supposed to completely the work in five days. 19 weeks later…. Shoddy work “complete.”

Missed some important details and piping as per second opinion. Oil leak at a connection had to be addressed several time

Had a mini split system installed in summer of 2022. Great service initially, quick set up and friendly. Forced to make a decision the day of the consultation or the price would have gone up - that should have been our first red flag. Winter of 2023 the condenser outside started tipping over when the ground moved. We called to see if someone could come out and fix it since they installed it and we were not told that it might move. Met with terrible customer service. The owner had answered her phone while in the hospital dealing with personal issues, then got very irritated/snarky and told us she “is not a ground soil expert, they installed it the way we wanted, and we have to pay for any repairs.” We like to support local and small businesses and would have been understanding if they dealt with it professionally. Wanted to warn others. Told a month ago that someone would contact us ASAP to come and look… still waiting.

Safeway Heating was very reliable, knowledgeable and professional. Excellent service.

Completed fully satisfied.

The job was done well and on time workers were very knowledgeable and experienced with what they had to do I would highly recommend them and would rehire them for any other work that I might need done

They were excellent people. I would highly recommend them to all. They were efficient and polite. They did what they said they're gonna do. They cleaned up after. They were a good worker.

Safeway was one of the few places that we had reached out to who got back to us in a timely manner to schedule routine maintenance for our unit. When the unit totally stopped working the day before our scheduled maintenance, Lou came a day earlier than originally scheduled to see what was going on. Since we did need a new system and it was the middle of winter, we were given space heaters to use for the bedrooms until the new unit could be installed a few days later. Installation of the new unit was quick and everything seems to be working well so far! Happy with our experience with Safeway!

Everything went great. Would call this company again for all my plumbing needs

Fantastic job by this company. I had a hard time finding someone who is reliable and will even come out. I found that in safeway heating.

It's getting harder to find business that's deliver on what they say. You could trust Lou and his team. Great job. Couldn't be happier. A++++.

I needed my hot water heater replaced. I had rusty water for 3wks. I called 2 plumbers who basically blew me off, 1 that wouldn't come out till I knew the size of the tank and if it was electric or gas(I have no clue about those things) and nobody would do the work on a weekend, I can not miss work. I searched Angie's List and they recommended Safeway Heating. I called on a Friday late afternoon. I explained to the lady I knew nothing about size or anything just that it needed to be replaced and my work schedule. She totally understood and was so nice. The guys were at my house within an hour! The work was done the next day on a SATURDAY! I now have clean and clear water and didn't have to miss work. Lou and Larry even cleaned the one section of my basement and had all the trash bagged up for me. I'm impressed. These guys know what their doing. Explained everything in detail and customer service is 100%. They definitely go above and beyond for their customers. I will be using Safeway if I run into any other problems. If your looking to have work done, call them. You won't be disappointed.