STROUD TELEVISION & APPLIANCES

We recently visited Stroud TV & Appliances in search of Bosch kitchen appliances, expecting a knowledgeable experience since they’re listed as a Bosch dealer. Unfortunately, the salesperson we encountered had little to no knowledge about Bosch products. It was quite disappointing, considering that a Bosch dealer should be well-versed in the appliances they’re supposed to be experts on. Despite this, we decided to give them a chance and left our contact information, expecting them to follow up with the details we needed. Days passed, and we heard nothing. When we stopped by the store a second time to inquire why no one had contacted us, we were met with even more frustration—they didn’t even have our information on file. It’s clear that this store lacks basic professionalism and organization. If you’re looking for competent service or reliable follow-up, don’t bother with this place. It’s a waste of time dealing with a store that can’t even manage simple customer communication. Extremely unprofessional.

I was amazed at how pleasant and patient he was! He needed access to my basement and the location of yhe exhaust was blocked by boxes we have stored. He moved everything he needed to move, without complaint. He worked pleasantly and diligently unti the problem was rectified. I have never had a better delivery experience! The truck was delayed through no fault of theirs and I was able to easily communicate with them throughout the day. The purchase of the dryer was also a pleasant experience.

Everything went smoothly

They delivered all the items in a timely manner.