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Sorrenti & Sons Plumbing & Heating L.L.C.

Plumbing, Water Heaters, Heating and Air Conditioning

About us

We are a New Construction & Remodeling Company. We offer a wide range of services, flat rate pricing for new homes, additions and remodeling projects. We are a family owned and operated business since 2001 giving us over 20 years of experience in Commercial & Residential construction. We provide the manpower to get your job done efficiently.

Business highlights

Family Owned & Operated
Emergency Services Offered

Services we offer

Water Heaters (electric) Water Heaters (gas) Tankless Water Heaters Gas Lines New Plumbing (rough and final) Ductless Mini Splits Radiant Heating

Services we don't offer

Drain cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes 10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.712 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
0%
3
0%
2
0%
1
8%


Rating CategoryRating out of 5
quality
4.6
value
4.8
professionalism
4.6
responsiveness
4.6
punctuality
4.6
Showing 1-12 of 12 reviews

Brian V.
09/2022
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
Having Sorrenti Plumbing work on the heating system in my 1903 building was a lesson in plumbing problem solving. The Sorrentis were able to diagnose issues that resulted from having adapted an ancient steam system with odd size piping to hot water baseboard. When they finished, the system was finally able to self-regulate and not require tending every four or five days. Smart guys. fair pricing. No BS and no talking down other trades people. I'll be calling them again.
Description of Work: Boiler and heating system work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Renee C.
09/2022
1.0
plumbing
  + -1 more
Deplorable! After being paid($3,945) they acquired a higher paying job which took priority, as the plumber stated on videotape "a $30,000 job at a million dollar house!" Boisterous and verbally assaulting insomuch that my neighbors informed the police of their riotious rude behavior! Rude behavior was Vengeance because I, as the customer requested an ETA of completion of job with 5 texts. Plumber screamed(on videotape) "am I a womanizer?!" Repeatedly, and "I was at the lake when you, the customer sent texts!" He had a tantrum because of a simple confirmation request. Also, USAA Federal Savings Bank for veterans only, declined the secretary's(wife's) frivolous quote of an unecessary $400 vent. "Am I gonna have to eat that?! Plumber stated after rejected quote. Refused to show receipts for alleged purchased lumber and item's (shower etc). Lack of professionalism and integrity toward a customer regardless of the size of job. Blatantly advantageous of a single woman and believe verbal abuse is justified. "Am I a womanizer?!" The plumber screamed repetitiously showing a complex and the epitome of ignorance. No one should be subject to such ill manneredness, rude and unacceptable behavior. Especially, having been paid upfront. I had an expected credit coming for an already set toilet, they charged excessively thereafter to use up the credit. Despicable. Brought me a bottle of wine initially and an "I like you!" Plumber exclaimed, until a higher paying job arrived! I don't wish this treatment on any customer. Beware.
Description of Work: Shower install and piping hookup vanity

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$3,945

Response from Sorrenti & Sons Plumbing & Heating L.L.C.
[Member Name Removed], Your job was completed. There were several hold ups on your end (you had ordered the wrong vanity, the flooring people did not show up) and we had special ordered items for you that you were told in advance took [Member Information Removed] weeks to come in, you understood this. We were in constant communication with you throughout the remodeling process as well as your other subcontractors. I personally received very long emails the night before with time stamps up until 4 am. We were scheduled, I assured you we would be there. You were concerned about a credit- which we gave you. Upon on arrival you were harassing our techs, we do have video of that, and you became extremely aggressive as they were trying to complete your job. We did complete the job, we have photos and videos of everything installed and operational. The other job we were working on that you are speaking of was a customer experiencing a plumbing emergency and we could not come to install the shower doors at your job that day. We apologized to you and expressed our concern over the customers home getting damaged if we did not stay there to make the repair needed- the exact same courtesy you would have been received if the situation were reversed. The mechanical vent you spoke about, was installed to make your plumbing venting proper. The final balance of $77 was not paid, which we can only assume was your intention. ***We have been in business for over 20 years, we have never experienced such a terrifying and threatening experience working for a customer.

Ann L.
06/2022
5.0
plumbing
  + -1 more
Great 👍 Professional and waived emergency service fee
Description of Work: Pipes changed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stephen L.
01/2022
5.0
plumbing
  + -1 more
They did a real good job. The only complaint is they forgot to leave any warranty information on the American Standard toilet.
Description of Work: replaced toilet, new shut off valve
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Sorrenti & Sons Plumbing & Heating L.L.C.
I will gladly email you the warranty info today :) I’ll include a link here: https://images.thdstatic.com/catalog/pdfImages/d2/d26c4ee5-4c78-4df9-bd5a-f8c1274545da.pdf

Ryan M.
12/2021
5.0
plumbing
  + -1 more
The job went as planned and was painless. Sorrenti & Sons even helped us save a little money in the process. Payment was quick and easy (they have online options). We plan on using them for future projects and repair work.
Description of Work: replaced filter on tankless water heater & installed basket strainer on kitchen sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Alley B.
11/2021
5.0
plumbing
  + -1 more
They did a great job!
Description of Work: new dishwasher installed
Rating CategoryRating out of 5
Yes, I recommend this pro

alexis S.
11/2021
5.0
plumbing
  + -1 more
Everything when well, Sorrenti & Sons Plumbing provided an amazing service, very professional, honest and fair pricing.
Description of Work: rough plumbing for a kitchen sink, install laundry sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sorrenti & Sons Plumbing & Heating L.L.C.
Thank you! We appreciate your business and look forward to working for you again!

Bill H.
11/2021
5.0
plumbing
  + -1 more
Did a great job in a timely manner. Reasonably priced. Would certainly use them again.
Description of Work: repaired leak under sink
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Sorrenti & Sons Plumbing & Heating L.L.C.
We thank you for your business!

Tonia W.
11/2021
5.0
plumbing
  + -1 more
Excellent service
Description of Work: emergency repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Sorrenti & Sons Plumbing & Heating L.L.C.
Thank you for your business!!

Tonia W.
11/2021
5.0
plumbing
  + -1 more
Beautiful beautiful beautiful. Sorrenti and sons will be our go to for good. Professionalism, courtesy, excellent service and Christine was extremely reassuring. Many many thank you.
Description of Work: emergency service leaking pipe

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Alan L.
11/2021
5.0
plumbing
  + -1 more
Sonny was great. I have a new kitchen and needed my waterlines installed and drain connected. Communication was great and Sonny came the next day. Very knowledgeable and quick. Really good price. Thank you Sonny!
Description of Work: Plumbing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Sorrenti & Sons Plumbing & Heating L.L.C.
Thank you for the great review and for your business!

jeff H.
11/2021
5.0
plumbing
  + -1 more
All went well.
Description of Work: dishwasher installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Response from Sorrenti & Sons Plumbing & Heating L.L.C.
Thank you for your business!

    Contact information

    3253 Turkey Hill Rd, Stroudsburg, PA 18360

    www.sorrentiplumbing.com

    Licensing

    Insured

    Licensed*

    Trade License Number
    PA124631
    Trade License Locale
    PA
    Trade License Authority
    Pennsylvania Office of Attorney General - Bureau of Consumer Protection
    Trade License Expiration
    05/26/2022
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Water Heaters,
    Heating and Air Conditioning

    FAQ

    Sorrenti & Sons Plumbing & Heating L.L.C. is currently rated 4.7 overall out of 5.
    Sorrenti & Sons Plumbing & Heating L.L.C. accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, Sorrenti & Sons Plumbing & Heating L.L.C. offers free project estimates.
    No, Sorrenti & Sons Plumbing & Heating L.L.C. does not offer eco-friendly accreditations.
    No, Sorrenti & Sons Plumbing & Heating L.L.C. does not offer a senior discount.
    Yes, Sorrenti & Sons Plumbing & Heating L.L.C. offers emergency services.
    Yes, Sorrenti & Sons Plumbing & Heating L.L.C. offers warranties.
    Sorrenti & Sons Plumbing & Heating L.L.C. offers the following services: Water Heaters (electric) Water Heaters (gas) Tankless Water Heaters Gas Lines New Plumbing (rough and final) Ductless Mini Splits Radiant Heating
    Drain cleaning

    Contact information

    3253 Turkey Hill Rd, Stroudsburg, PA 18360

    www.sorrentiplumbing.com