R.J. Groner Inc. is committed to offering high-quality plumbing, heating and air conditioning services in Stroudsburg, PA, and the surrounding areas. Our company has been serving the Monroe County area since 1949. We’re a heating, air conditioning, and plumbing service team that is dedicated to keeping your home as comfortable as possible. Our company is BBB A+ rated, EPA certified, and we’re also a member of the ACCA. We’ve even won many dealer awards for the exceptional quality of our work. It’s all part of what makes us the right choice to handle all of your home comfort needs.
Business highlights
75 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Services we offer
Plumbing, heating, cooling, service, installation & maintenance, water treatment, well pumps, geothermal, service, installation & maintenance.
They provided prompt service and cleaned up after the job. Three years later the system is running fine. I did have to have them out once. I didn't realize I had to clean the vents, but they came out and cleaned them for free.
Description of Work: They installed a ductless Mitsubishi air conditioning system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Joan & Nicholas G.
05/2013
5.0
heating & air conditioning/hvac
 + -1 more
RJ Groner Inc were polite, did a great job, they were very respectful to the cleanliness of the home, and they were the best contractor. The price was excellent.
Description of Work: I used RJ Groner Inc for air conditioning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
George J.
04/2013
2.0
heating & air conditioning/hvac, wells
 + 0 more
Serviceman was rude to my wife.
Description of Work: Pump service
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
$200
Response from RJ Groner Co Heating, Cooling & Plumbing
[member name removed] called our company on 1/18/2013 and said his pump will not stop running at his laundromat in Marshalls Creek, PA. We sent a technician out the same day and he found two issues. The first issue was to replace a check valve. The second issue he found was the impeller was damaged and needed to be rebuilt or replaced. We charged $274.00 for the service call and replacement of the check valve and gave him a proposal to rebuild the impeller. [member name removed] did not give approval to go ahead with the rebuild at that time. Three weeks later on 2/13/2013 we received a call from the customer stating the pump is making very loud noises. We sent a different technician out to diagnose. He found the same problem as the first technician. The impeller is splitting and needs to be rebuilt or replaced. The owner was not present at the laundromat so our technician called to relay what he had found. [member name removed] answered and was very upset. She expressed to our technician that she did not want to pay more money for a repair we already did. Our technician explained that the repair she paid was for the check valve and we diagnosed the impeller issue at the same time. He went on to tell her that we gave a proposal to her husband with the option of rebuilding or replacing the impeller. She was still quite upset and told the technician her husband never told her anything about a proposal.
Gilbert A.
04/2013
4.0
electrician
 + -1 more
They weren't able to complete the job so I had to go with somebody else. The experience was good. They knew what they were doing. They were able to put us on to somebody else that can help us immediately. It was the time when we had the big storm.
Description of Work: I used RJ Groner Co for electrical services.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$90
Darryl C.
04/2013
4.0
heating & air conditioning/hvac
 + -1 more
went well...they did the job and replaced the alarm system as well. Very responsive and courteous. When there was a slight problem with the installation they returned and effected repairs quickly and efficiently.
Description of Work: replaced grinder pump
Rating Category
Rating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,195
Laura H.
02/2013
5.0
heating & air conditioning/hvac
 + -1 more
Our 15 year old furnace required a big and expensive repair. We decided to purchase a new furnace. I paid exactly what they quoted. I was given several options to choose from. Their salesman was very knowledgeable and friendly. They were very responsive and was ordered and installed within days.
Description of Work: They removed old oil furnace and replaced with a %96 efficient propane furnace.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,800
MaryJane S.
12/2012
5.0
electrician
 + -1 more
I am a repeat customer because my first experience went so well. This time, RJ Groner did a whole house generator installation. From beginning to end, the experience was once again excellent, including sales, office staff and technicians.
Description of Work: Whole house generator installation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,500
Paul B.
12/2012
5.0
wells
 + -1 more
These guys were great. At first we thought the work wouldn't happen on the scheduled day because of heavy rain, but since being without water was such a major inconvenience, they came anyway. I set up a canopy at the well head, which made it a little easier for the work to proceed, but they sure got wet during the day and didn't complain about it at all (at least to me!). I appreciated the extra effort. They recommended a better quality well pump as an improvement over the previous one, and their suggestion was correct - the water pressure proved much better for our 3-bath house. They had to source the new pump from a regional distributor and then returned in the afternoon with new parts to finish the job. The rest of the work took awhile to complete, but was finished without a hitch. All in all, I am very pleased with the competence and skill shown by R.J.Groner in performing a difficult job under trying circumstances. They also happened to charge less than their initial estimate - a nice surprise! The new pump has been performing flawlessly for about three months now, and I had to run it A LOT the first week to remove the unsettled silt from the well pipe. I'd definitely call R.J.Groner for future work.
Description of Work: Replaced the water pump in a 200ft well, including new plastic pipe and electrical wire. Ran the wire into the house and adjusted the pressure regulator at the tank. Removed a large quantity of silt out of the well and then sterilized it with chlorine pellets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,800
Mellie C.
12/2012
4.0
heating & air conditioning/hvac
 + -1 more
The first estimate date was rescheduled due to person was running late. The installation date was also rescheduled due to an emergency problem with a boiler.
Description of Work: First the estimate then the installation of compressor and condenser.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$2,800
Winona S.
11/2012
4.0
heating & air conditioning/hvac, plumbing
 + 0 more
The overall dealing with this company is good. I would use them again. I would speak louder, longer and firmer the next time there is a problem. Everything they installed............the ductless AC/ Heat pump and the ceiling fixtures ........ all that is perfect and just what I wanted. I just feel they are opportunistic at labor costs.
Description of Work: the whole process of the purchase and install of my ductless ac heat pump unit was perfect from the first phone call to the end of the job. However.........the install of ceiling light fixtures was a complete over charge of money. the two men brought the WRONG fixtures then needed to GO GET DIFFERENT fixtures at Home Depot..........all at MY EXPENSE ......so the labor bill was totally to much. I mentioned it to the gentlemen who blew it off. Not in a disrespectful way, just thought it wasn't a serious issue. The work was perfect ........ the office staff is perfect, the reps were great.....but I felt and still do, that I was taken advantage of on the price of that one electrical job. The job it's self took half an hour..........I paid two hours of travel time for them to get the right fixtures to me to do the job. ..... that I feel should have been done correctly from the start.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Franz K.
11/2012
5.0
heating & air conditioning/hvac
 + -1 more
They are outstanding, reliable, professional, and reasonably priced. I have used them for the past 5-6 yrs. I would highly recommend them to others.
Description of Work: I had them come out to service our heating and a/c.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Carmen S.
09/2012
5.0
heating & air conditioning/hvac
 + -1 more
They installed the duct work and electrical. They also hooked up the outside heater. They did a wonderful job. They were polite to work with and very professional. They are reasonably priced. They communicate well and take the time to listen to you to best meet your needs. I will be using them in the future.
Description of Work: They installed the mitubishi combination air conditioning and heater in my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Janet M.
06/2012
4.0
drain cleaning, plumbing
 + 0 more
They charged me more than I expected. I was happy with their repairs, but they spent a lot of time waiting around for supplies, and I was charged for that labor time. They were on time. I am not sure if I would use them again.
Description of Work: RJ Groner Inc. repaired the piping in the kitchen sink and unclogged the toilet, and repaired a leak in my bathtub.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$700
Gilbert A.
05/2012
5.0
heating & air conditioning/hvac, plumbing
 + 0 more
It is a relief to know that there are honest companies hiring honest people who know what they are doing. My grinder pump had stopped running the night before and I needed it back in service as soon as possible. I called them for service in the morning and I was given an appointment between the hours of 10-12 noon. They arrived between the hours given in spite of heavy rain in the area. the gentleman was friendly and professional. My wife was home alone with the kids and he was very respectful. The man diagnosed the problem and determined it was actually a problem with the switch inside the control panel. He could have easily have told me I needed a new pump and I would not have thought twice about it. But he was honest very honest and did not take me for a ride. In times like these I cant afford to spend money I dont have. I will call this company again if ever needed and refer them to anyone who ever asks
Description of Work: Grinder pump stopped working
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Mike A.
04/2012
5.0
heating & air conditioning/hvac
 + -1 more
They have been really good. I am satisfied with the services.
Description of Work: They cleaned our furnace and provide maintenance services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Nick C.
02/2012
5.0
heating & air conditioning/hvac
 + -1 more
They were excellent. They were good and punctual. They were pleasant and courteous. They did good work.
Description of Work: They did some heating and a/c work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Brenda P.
12/2011
5.0
heating & air conditioning/hvac
 + -1 more
They were pretty good. They came on time. They did the work to my satisfaction. I would use them again.
Description of Work: RJ Groner Inc installed a new furnace in March.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Roy P.
10/2011
5.0
heating & air conditioning/hvac
 + -1 more
The maintenance agreement allows me to call them whenever needed and they will not charge a surcharge. They would charge for any repairs needed. My service with them so far has been excellent. They installed my air conditioner in the past and I have an agreement with them for this as well. On June 6th, 2011 they installed two 275-gallon oil tanks. This cost was $1,350.00 and I was completely happy with the job they did for this as well.
Description of Work: This included my oil burner maintenance agreement. They come once a year to clean my oil burner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199
Lori F.
09/2011
3.0
heating & air conditioning/hvac
 + -1 more
They did not charge me anything because the air conditioning is only 2 years old and it stopped cooling. They did not deal with it till they went back to the office and checked that I had a 10 year warranty on it. I don't know how many times they came back because they had to wait for the parts. I was turned off by them when they installed the unit 2 years ago because they did not tell me it would take numerous days to do it. They did not have to change anything but the mechanical parts. They had to come back 3 times after the installation and I could not get off work. My first impression was not very positive.
Description of Work: I use RJ Groner Inc. for heating and air conditioning maintenance. The last time I used them was in July this year for some warranty work and to replace something.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Ann J.
07/2011
4.0
heating & air conditioning/hvac
 + -1 more
My experience with them was fine. I will use them again in the future.
Description of Work: I used R J Groner Inc to put a new air conditioner a month ago.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$3,500
John R.
07/2011
3.0
heating & air conditioning/hvac
 + -1 more
Overall, I had to go to another vendor, otherwise I would still be waiting to hear back from AC Groner.
Description of Work: My AC unit sheared a fan blade and the top of the unit cracked in late June. Groner charged me a $95 diagnosis fee for which the guy was here 10 minutes and said "yep, it's broke". I asked him to let me know if it 1) was repairable and 2) if yes, for how much. As of this writing, I have not heard back from them. Since then, I have a referral from the Bangor area who diagnosed my problem and did not charge me another $95, came in, cleaned my old system and put in a new unit within a week. Groner get's a C grade at best for this call.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
2.0
punctuality
3.0
$100
George P.
07/2011
5.0
heating & air conditioning/hvac
 + -1 more
Excellent. Over all good experience.
Description of Work: Through my good luck Groner was able to send an AC technician to our house almost immediately during this heat wave. John C. was professional, personable and able to withstand working in our unvented attic. He discovered a start or run capacitor was burned out and was able to get the central air unit running again within an hour.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
Maryann D.
06/2011
5.0
plumbing
 + -1 more
The plumber showed up early (!), which was great since I had to leave work to be at home during their visit. He came in and was very knowledgeable. Turns out the previous owner of the house was a Mr Fixit, and when he piped the waste line for the house, he didnt pitch it properly!! We had a large blockage in the main waste line because of back flow into the low part of the pipe. He immediately fixed that and re-pitched the line for us.
Description of Work: We had a kitchen sink that would not drain properly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
diane H.
05/2011
5.0
plumbing, water softeners, wells
 + 1 more
They were very good and provided very good service. I was totally happy with them.
Description of Work: I used RJ Groner Inc. last fall and they installed a well for me and also did some other plumbing and water testing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Brian H.
07/2010
5.0
heating & air conditioning/hvac
 + -1 more
I was more than pleased with RJ Groner's initial estimate (which came in $600 lower than the other two estimates I received). They were punctual and got the job done in the time they said it would take. They even threw in a new thermostat (much nicer and better quality than the one I had). The other guys wanted to charge an additional $150+ for a new thermostat. They cleaned up before leaving and took the time to explain the system and the thermostat. The AC works great and I will definately do business with them again. I am planning on getting on their service contact for them to maintain my furnace and AC units. I was and am quite happy with RJ Groner!
Description of Work: RJ Groner added a central air until to my exisiting forced hot air heating system.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Plumbing,
Electrical,
Wells and Pumps,
Water Filtration and Softening,
Propane Sales Services,
Drain Cleaning,
Heating Oil,
Energy Efficiency Auditing
FAQ
RJ Groner Co Heating, Cooling & Plumbing is currently rated 4.5 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
RJ Groner Co Heating, Cooling & Plumbing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa