R.J. Groner Inc. is committed to offering high-quality plumbing, heating and air conditioning services in Stroudsburg, PA, and the surrounding areas. Our company has been serving the Monroe County area since 1949. We’re a heating, air conditioning, and plumbing service team that is dedicated to keeping your home as comfortable as possible. Our company is BBB A+ rated, EPA certified, and we’re also a member of the ACCA. We’ve even won many dealer awards for the exceptional quality of our work. It’s all part of what makes us the right choice to handle all of your home comfort needs.
Business highlights
76 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Services we offer
Plumbing, heating, cooling, service, installation & maintenance, water treatment, well pumps, geothermal, service, installation & maintenance.
Description of Work: oil furnace maintenance - came on time, matched the quote,very professional and followed up.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from RJ Groner Co Heating, Cooling & Plumbing
Thank you for choosing R J Groner!
Eileen B.
10/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: They installed a ductless system and water heater. They were wonderful! They came within a day of calling for an emergency service. They were very helpful and excellent to work with!
Rating Category
Rating out of 5
Yes, I recommend this pro
Steven G.
07/2015
3.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: Installed heat pump and direct vent propane heater. How to use heat pump was confusing. Installation of propane heater was fair. Ongoing issues and replacement parts were poorly installed
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
$10,000
Kenneth H.
03/2015
1.0
electrician, heating & air conditioning/hvac
 + 0 more
unknown
Description of Work: Installed oil forced air furnace and AC system. Thermopride furnace with Riello burner, and Goodman AC Compressor and A-coil. Unit was improperly installed. Thermostat never wired for proper function. A-Coil leaked from day 1, charged for service visits under warranty. Furnace outages from day 1, technicians and supervisor incapable is fixing. Found a different company to fix furnace and AC. Poor treatment from office staff, no resolution to my issues. Avoid at all cost!
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$100,000
Response from RJ Groner Co Heating, Cooling & Plumbing
We installed the unit 6/19/2009. The total cost was $4850.00, not $100,000. In June 2011 we found the system was low on refrigerant while performing maintenance on the system. The customer was only charged for the refrigerant $156 and was not charged labor. During winter 2011 maintenance we found the control board was stuck closed and replaced the part under warranty. The customer was charged $198 for the labor which is not covered under warranty after the first year. A week later the customer called into emergency service for no heat. Our technician went out the same day, hit the reset and the system was working fine. We did not charge the customer for the after hours emergency call. The customer called two days later for no heat again. We sent another technician out who found a clogged oil line. After clearing line he found the solenoid coil needed to be replaced. We scheduled to replace it on 11/2/2011 but the customer cancelled the call. We have not heard from this customer in almost four years. The last contact was 11/2/2011. The total repair cost to the customer was $354.00.
Pamela E.
03/2015
4.0
electrician, heating & air conditioning/hvac
 + 0 more
unknown
Description of Work: They had to send a second person out for an estimate at a later date and it was extremely expensive what they quoted me, but they were very nice and seemed to know what they were doing. As far as good work I could not tell you as I just got expensive quotes on different options from them to regulate the heat in our home, from getting a new furnace, installing another thermostat to redoing all of the duct work.
Rating Category
Rating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$8,000
Response from RJ Groner Co Heating, Cooling & Plumbing
We found that the ductwork was a poor design for proper air flow on both floors. The customer asked what the options were and we quoted her for an additional thermostat, or to redesign ductwork or replacement with a new system. The only cost to the customer was the $95.00 diagnostic fee, not $8000.00 and we did not even receive the $95 from her as we were given an invalid credit card number. I tried calling the customer numerous times since February to receive payment but my calls are not returned.
Javier C.
03/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: Service/tuneup my HVAC unit...
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$89
Michael F.
01/2015
4.0
heating & air conditioning/hvac, plumbing
 + 0 more
unknown
Description of Work: The installed a new faucet in kitchen, a toilet flush kit and installed a sediment filter after the pressure tank. The work was done professionally and expediently. The service provider was pleasant. The only negative is he did not clean up after himself. He used my waste basket to catch water in the bathroom and another in the basement but did not empty either and left wet paper towels for me to clean up.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
Ingrid Y.
06/2014
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: replace toilet parts; install new faucet and handles; maintenance on air conditioner. cost was high because we signed a contract that included air conditioner maintenance as well as heating system check in the fall. |Fine
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$400
JANET F.
04/2014
5.0
heating & air conditioning/hvac, plumbing
 + 0 more
unknown
Description of Work: Estimate for a tankless water heater. They responded quickly and provided a free estimate. Sales rep was professional and knowledgeable. I found them just a little on the pricey side.
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Jay F.
02/2014
5.0
plumbing
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
HUGH M.
02/2014
5.0
heating & air conditioning/hvac
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Steven S.
01/2014
4.0
heating & air conditioning/hvac
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
4.0
punctuality
4.0
Yes, I recommend this pro
$2,000
theodore M.
04/2013
5.0
heating & air conditioning/hvac, plumbing
 + 0 more
great
Description of Work: replaced water heater
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
ALAN F.
03/2006
4.0
heating & air conditioning/hvac
 + -1 more
We have been pleased with RJ Groner. They have always been very flexible when it comes to scheduling service visits and are always there at the promised time.
Description of Work: We have an annual maintenance contract with RJ Groner for our heat pump heat and a/c system.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Plumbing,
Electrical,
Wells and Pumps,
Water Filtration and Softening,
Propane Sales Services,
Drain Cleaning,
Heating Oil,
Energy Efficiency Auditing
FAQ
RJ Groner Co Heating, Cooling & Plumbing is currently rated 4.5 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
RJ Groner Co Heating, Cooling & Plumbing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa