Sole provider of major appliance repair including normal kitchen,laundry room appliances garbage disposals hot water heaters and air conditioners.
Local service charge $50 which usually includes a return trip if parts have to be ordered.Service area up to a radius of 12 miles.
Business highlights
39 years of trusted experience
Emergency Services Offered
Services we offer
Repair major kitchen, laundry room and air conditioners plus hot water heaters.
Services we don't offer
I can not do plumbing, electrical, heater repair, or general home repair.
Description of Work: Heat failed in my relatively new dryer. Rich came a few hours after I called; he had already investigated the model and the possible causes of failure. After examining the dryer and doing a few tests, he concluded that the timer hadn't engaged properly. We retried the timer and the heat came on. Since the new dryers don't sell timer parts separately, he advised me to work with the timer dial a little bit if the heat fails again. It hasn't. Charged me the minimum house-call fee--around $25? Nice guy, very professional, a good teacher.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20
John E.
12/2014
5.0
appliance repair
+ -1 more
Rich showed up on time on both occasions and did the job quickly and efficiently. I got the parts cheaper on eBay than he could get them himself but he had no problem using my parts to perform the repairs.
Description of Work: Replaced parts I purchased in OTC microwave that had failed
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Rick H.
10/2014
5.0
appliance repair
+ -1 more
unknown
Description of Work: Dryer repair. Rich came very quickly to repair our dryer. He 'saved the day' for us in getting the dryer up and running again. In addition, he addressed some cleaning problems with our dishwasher on the same trip. We will definitely call him again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Johanna W.
06/2014
5.0
appliance repair
+ -1 more
Rich was great! He was professional, punctual and took his time to find the problem. His rates are fantastic and I highly recommend him.
Description of Work: He repaired a leak in the refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Brian M.
04/2014
3.0
appliance repair
+ -1 more
I explained the issue I was having with my oven. He told me it wasn't difficult to fix but could not describe it over the phone. When I tried to schedule a time for him to come out he said I wouldn't because I don't live in town. I live 15 minutes from town. I guess work is going well when you can be that picky. I don't know if I'd recommend him because no work was done
Description of Work: Spoke with me on the phone but was of no help
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
2.0
Dean D.
03/2014
1.0
appliance repair
+ -1 more
I attempted to call the provider 2 times that day, but never got an answer. Ended up using Skip Holderman in Bellefonte and he was wonderful.
Description of Work: No service performed
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Edward G.
02/2014
5.0
appliance repair
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
ANDRE S.
11/2013
5.0
appliance repair
+ -1 more
Rich looked at my 1995 gas range- oven and broiler not working. He could not repair it due to age and unavailability of parts. He did not charge me.
Description of Work: I didn't use Rich's Appliance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
James C.
10/2013
5.0
appliance repair
+ -1 more
Responded very promptly. Cost was very reasonable. Most of the cost entailed was for the parts. The labor rate was actually very reasonable.
Description of Work: Replaced thermostat and defrost control board.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Trudie E.
07/2013
5.0
appliance repair
+ -1 more
Rich came a few hours after he was called, went right after the problem and fixed it. He worked for about two hours, cleaned up thoroughly and charged an incredibly low amount of $109.00. I give him the highest possible recommendation.
Description of Work: Repaired refrigerator which had been pronounced "terminal" by previously called repairperson.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109
LEON S.
06/2013
5.0
appliance repair
+ -1 more
Fine.
Description of Work: replaced dishwasher lower spray arm gasket
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Jacklyn R.
06/2013
5.0
appliance repair
+ -1 more
It went very well. Rich is a very deliberate, thoughtful person who found the solution to our water problem.
Description of Work: Diagnosed the problem and provided a solution. Our refrigerator door water spigot had stopped working. The ice maker was o.k. but not the water. Rich, after exploring the unit, determined that the water hose was frozen. The freezer temperature was much too high. So we followed his advice, bought a thermometer and lowered the freezer temperature. And voila! The hose defrosted and we now have cold water from the frig door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
Thomas M.
05/2013
1.0
appliance repair
+ -1 more
Called multiple times. When he finally responded said he was booked up until Monday. I said great. No call Monday. I called him multiple more times and he never responded. Ended up calling skip holder man who scheduled an appointment and was nice enough to call when he was going to be only 5 minutes late. He came in and charged a fair price did a great job repairing the freezer. Would use him anytime over this guy.
Description of Work: Called multiple times. When he finally responded said he was booked up until Monday. I said great. No call Monday. I called him multiple more times and he never responded. Ended up calling skip holder man who scheduled an appointment and was nice enough to call when he was going to be only 5 minutes late. He came in and charged a fair price did a great job repairing the freezer. Would use him anytime over this guy.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
N P.
05/2013
5.0
appliance repair
+ -1 more
Very efficient, honest and technically capable. Will definitely recommend Rich to others. I would use him again
Description of Work: Very efficient, honest and technically capable. Will definitely recommend Rich to others. I would use him again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$76
Andrea D.
02/2013
5.0
appliance repair
+ -1 more
Rich came out the first time to repair the broken belt on the dryer. He replaced the belt and when it broke a few days later we both agreed something else was making the belt break. He came out immediately figured out what the problem was, ordered the part, replaced it and did not charge me for the labor the second time. It works perfectly now and I would definitly call him again.
Description of Work: Repaired broken dryer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Marguerite S.
12/2012
5.0
appliance repair
+ -1 more
Our oven stopped working. After trying unsuccessfully to get someone else to come in, I joined Angie's List and found Rich. He answered right away, came when he said he would, got the part when he said he would, and finished the repair when he said he would. What more can you ask for? He was very professional and I am happy to have found someone for large appliance repair.
Description of Work: He fixed an oven that wouldn't turn on. The igniter had failed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$116
Chris C.
08/2012
5.0
appliance repair
+ -1 more
For several weeks our dryer was making a terrible banging noise whenever we turned it on and wasn't drying the clothes. We assumed that it had reached the end of its life - at 12 years of age, but called Rich to see if it could be repaired. He listened to our description, assured us we would not need a new dryer and came out two days later diagnosed, repaired and cleaned up in 90 minutes and charged us $85.00. Rich saved us over $1,000 by repairing the dryer which still runs perfectly. I would recommend him to anyone.
Description of Work: Rich came to our house and fixed our 12 year old dryer. It runs like new. Would recommend him to anyone.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Erika B.
06/2012
5.0
appliance repair
+ -1 more
Richard was professional, courteous, and efficient.
Description of Work: Our dryer was rotating but not heating, he checked the breaker and reset it several times, this fixed the problem. Since he was already servicing the dryer, he also repaired a squeak that he noticed the dryer making, and cleaned it out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Robert S.
01/2012
5.0
appliance repair
+ -1 more
unknown
Description of Work: This was my first time calling Rich. I called on a Sunday night and he came Monday afternoon. Our dryer was back up and running by the time he was done. I will call him again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John L.
09/2011
5.0
appliance repair
+ -1 more
He told us that he could fix our washer, but it would have cost us a lot of money to fix it by buying new parts. He checked out the washer because it wasn't working. He told that he could order parts for us, but it would've cost $150 for a part. He advised us to buy a new washer. We paid him for his time and consultation and ended up buying a new washer. He has repaired our washer dryer and some other things in the house before. Our experience with him has always been good. He is very reasonable in what he charges. He is straightforward as far as telling us what the job entails. He is a good guy. I would highly recommend him.
Description of Work: We used Rich's Appliance to repair our washer.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
george N.
06/2011
5.0
appliance repair
+ -1 more
Very well. A positive experience. Rich returned our call promptly and came to diagnose the problem. A part was required and he ordered it. In a couple of days he called and was ready to come back. Other than telephone tag and a missed appointment due to another job taking longer than planned everything went very well. Rich also observed that the dryer vent was very dirty and offered to clean it. We accepted and are glad we did.
Description of Work: Repaired gas dryer ignite and cleaned dryer vent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$100
sally S.
06/2011
5.0
appliance repair
+ -1 more
Rich was great! He got back to me promptly to assess my front-loading washing machine's chances of survival: fit me into his busy schedule quickly, and after taking apart my machine to evaluate, didn't BS me about what he could do to get my washer working again. Instead he explained the mechanics and physics of front-loaders vs. top loaders, the vulnerabilities of my machine's particular brand, and suggested resilient yet energy efficient styles and brands--even fielding a phone call or two after he'd come to my house and declared my machine not worth fixing! I can't remember what he charged me, but his house call fee was the comparable to all repair people I had called...
Description of Work: Came to repair my 6-year old, Kenmore front-loading washing machine.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ruth H.
10/2010
5.0
appliance repair
+ -1 more
We have used Rich for years and are always pleased with his work. He is friendly and capable, and always tries to find you the lowest priced answer for your repair needs. He's even talked us through simple repairs over the phone--at no charge! If you need appliance repair, call Rich!!
Description of Work: Most recently, Rich came and fixed our upright freezer. However, we've also had him repair our washer and dryer.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair
FAQ
Rich's Appliance is currently rated 4.9 overall out of 5.
Monday: 9:30 AM - 5:00 PM
Tuesday: 9:30 AM - 5:00 PM
Wednesday: 9:30 AM - 5:00 PM
Thursday: 9:30 AM - 5:00 PM
Friday: 9:30 AM - 5:00 PM
Saturday: 10:00 AM - 4:00 PM
Rich's Appliance accepts the following forms of payment: Check
No, Rich's Appliance does not offer free project estimates.
No, Rich's Appliance does not offer eco-friendly accreditations.
No, Rich's Appliance does not offer a senior discount.
Yes, Rich's Appliance offers emergency services.
No, Rich's Appliance does not offer warranties.
Rich's Appliance offers the following services: Repair major kitchen, laundry room and air conditioners plus hot water heaters.
I can not do plumbing, electrical, heater repair, or general home repair.