Always very great service from Bob Spence. Most recently (Dec. '24) Mike replaced kitchen undersink valves and installed new faucet. Very happy with results.
Description of Work: Undersink valve replacement and installation of new kitchen faucet (The handle malfunctioned on old one.) I bought the new faucet myself, after helpful discussion with Bob and Mike beforehand.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Angela C.
08/2017
5.0
plumbing
+ -1 more
.
Description of Work: He replaced lead pipes and installed a shower.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
James R.
04/2016
5.0
plumbing
+ -1 more
They did a great job or removing our old toilet and installing a new one that we had already purchased. I always tend to think plumbing jobs are expensive, but we got estimates from other companies and they were similar. We've used Bob Spence for many plumbing jobs over the last few years. He and his associates do a great job. Very knowledgeable and expert plumbers.
Description of Work: Installed new toilet (that we had already purchased) and removed old toilet
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
wendy B.
11/2015
5.0
plumbing
+ -1 more
I have several rental properties and he is my go to plumber for the past 6 years. He is very prompt, gets back to me immediately, and they service my properties fast. He is very neat and clean. His worker is professional and courteous. All around a great experience.
Description of Work: Plumbing services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michelle F.
10/2015
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
unknown
Description of Work: Mr. Spence did a high level review of our heater. He checked for CO output. He recommended another heating specialist to take a detailed look, since our hwater is 27+ yo. Dealing with Bob Spence and his plumbers is always a pleasure. He is our go-to plumber.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Terry F.
04/2015
5.0
plumbing
+ -1 more
unknown
Description of Work: removed old drain pipes, installed new ones for kitchen...tight space was not a problem...fixed a long standing problem...also removed and redid tin work for heat duct.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$1,000
Patricia W.
06/2014
5.0
plumbing
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Patrick M.
07/2013
5.0
plumbing
+ -1 more
Bob Spence and his team treat your plumbing problems as if they were their own; quickly, efficiently, and with the utmost care. We highly, HIGHLY recommend them.
Description of Work: Replaced broken kitchen sink and fixed a severe leak.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Yvonne H.
04/2013
5.0
plumbing
+ -1 more
They were were very professional and kept the work site very clean and performed the work quickly. The price was a little higher than I would have expected though. But the workmanship was good.
Description of Work: Had water leaking from bathroom into ceiling below. Located leak and made repair.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$2,000
STEVEN M.
02/2013
5.0
plumbing
+ -1 more
We have no regrets . He comes when called and starts early and completes the job cleaning up after the work and preparing everything with care .
Description of Work: In november Bob Spence cleaned out our sewar drain. He was extremely prompt and took care of the job. We have had 2 bathrooms renovated with him and his company and he does excellent work and is upfront with everything. His prices are competative. what I like most of all is his promptness and honesty.Ofcourse his work is excellent. We have had a lot done in our house with him for the past 8 years. We have an old house and he is thorough.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
Kate W.
07/2012
5.0
plumbing
+ -1 more
They did a great job. Craig was the person who did the job. He did a wonderful job. They were quick in and out, no nonsense and were all done. Since I know about a lot of house fixing I knew he did a good job. He has also added an entire new edition in my parents house.
Description of Work: I used the services of Spence Plumbing & Heating for plumbing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
ALYSSA M.
09/2006
1.0
plumbing
+ -1 more
They never returned two of my phone calls. How does that work?
Description of Work: They never returned two of my phone calls.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1
GILA R.
07/2006
5.0
plumbing
+ -1 more
Gave me an appointment quickly. Worker was timely and the work was done quickly and professionally.
Description of Work: Replaced a part in the tank so that water would flow in.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
PAT D.
12/2005
5.0
plumbing
+ -1 more
The thoroughness with which Bob Spence and his assistant performed the work exceeded my expectations. They were prompt, polite and cleaned up all work areas. Pricing was slightly above my personal estimate, but well within reason. When replumbing the utility sink, he added a separate cut off for the washer, which enables me to turn off the water when appliance is not in use, but still have water for the sink. It's little things like this that get your attention and make you appreciate the thoughtfulness with which the job is performed.
Description of Work: Repaired leak in kitchen sink & replaced faucet. Replaced plumbing leading to washer & utility sink. Replaced utility sink, & carted old one away. Installed new outdoor faucet for hose.
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Service Categories
Plumbing,
Heating and Air Conditioning
FAQ
SPENCE PLUMBING & HEATING is currently rated 4.9 overall out of 5.
No, SPENCE PLUMBING & HEATING does not offer free project estimates.
No, SPENCE PLUMBING & HEATING does not offer eco-friendly accreditations.
No, SPENCE PLUMBING & HEATING does not offer a senior discount.
No, SPENCE PLUMBING & HEATING does not offer emergency services.
No, SPENCE PLUMBING & HEATING does not offer warranties.
SPENCE PLUMBING & HEATING offers the following services: PLUMBING & HEATING.