Home Detailing By Michele

Michele is great. Great communication, service, and quality. I sure wish I knew about her business when we were moving into our home. We hired a cleaning service from here to do our move in cleaning and their quality and work integrity was terrible.

Very reliable, good work, trustworthy

She was here April of 2015. It cost $150 per visit. There are two big things that are important that they didn't do which is a consistent date and time. I never knew if they were going to come on a Thursday and what time they would be there so I could plan around them. They were very unreliable with time. The second thing was some of the crew members worked very hard and some of them didn't work hard at all. Some of the things were exceptionally done and some of the things were barely touched in the same visit.

Her team varies - and Michelle herself has also cleaned - they all have done a good job. I think it is an good value and continue to use her service. I would love to have them come on a more regular basis but her and my schedule have not clicked (we are both busy!)

Bought this deal in mid-May as a help to my daughter who was hosting family the first weekend in June for her sister's wedding. Michelle was near impossible to schedule. She doesn't answer her phone, so you have to leave a message. Then she calls back in the middle of the work day and leaves you a message. Then you call her back when you get home from work...and leave another message. One night she did call back after 10:00 pm, many thanks for waking up the household. When my daughter finallt talkd to her to schedule Michelle spent much of the conversation complaining of fatigue. Finally, finally--well after the wedding had come and gone--my daughter arranged a day for Michelle to come in and "deep clean." My daughter promptly spent an entire day cleaning the house thoroughly, I presume so the housecleaning service didn't see the place messy. I have no idea why she did that, but it's not really relevant. What is relevant, is that after showing up to a completely clean house, Michelle left a note that she said she "ran out of time allotted for this deal, and therefore couldn't get to the kitchen." Seriously?! In 4 hours--with nothing really to do--you couldn't get to the kitchen? Maybe Michelle does a great job for her regulars, but my daughter's experience of the "big deal" wasn't positive. I want to say I respect how hard this line of work is, and don't begrudge Michelle being tired and feeling overworked, but if it's that bad hire someone to help you.

My husband pulled out the heavy kitchen appliances from he walls, the crew clean all that yucky stuff that accumulates. Michele is very personable and so is her crew. They do a great job of cleaning and didn't complain about the work.

Michele and her team arrived promptly and were very nice and courteous. They worked around my schedule and circumstances (my sons were napping) and we could not be happier with the results. My house is clean and fresh smelling.

Michele and her crew did a fabulous job. It was wonderful coming home to a clean house! Will definitely look into future services with Michele.

The house now shines. Michele is a professional in the best sense of the word. I told her what I needed, and she provided the service in a manner which was calm, confident, competent. She took over my problem and solved it. We have a very big, very old, somewhat cluttered house. Also, large, rambuntious dog and run a small business from home. This crew worked around our activity without complaint. May I add-These are plain old Nice People. Could not ask for more. In future, she will do weekly maintenance cleaning for $130/week.

We chose to use another service company.

They did a good job with the cleaning and they were very thorough. There were a few issues with scheduling, but we were able to work it out in the end. I had some concerns about their normal pricing, which is 40% to 50% higher. On an ongoing basis, that’s too high for my budget. I wanted them to use specific products, and I was pleased with what they used on our wood floors.

Cleaning people arrived on time, ready to work. They were quick, efficient, responsive, professional and unbelievably sweet and understanding. Michele (the owner) even put me in touch with a caterer for the event who was FABULOUS as well. I couldn't be more happy with Home Detailing by Michele.

Showed up early as requested with 3 cleaners who did the "white tornado thing" here, cleaning up, dusting, vacuuming, bathrooms, kitchen, appliances, the works. Very pleased with their professionalism and speed! Communicated very easily thru Angie's List and directly. Easy to work with and I'll definitely be using them in the future.

Michele asked about my priority areas to be cleaned since 4 man hours was not enough the clean the entire house. After a brief discussion, the job was completed as agreed but it did not "exceed" my expectations as others have claimed to have experienced here. I would give them another go in the future.

Unfortunately Michelle and I were not able to schedule a date for her service. However she always remained professional through our communication . Maybe we will be able to schedule something in the future.

Team arrived promptly and did a great job of cleaning my three bedroom two and a half bath townhouse. They also did a great job on the hardwood floors as they literally were squeaky clean and shiny after they left.

My experience was not good. They never called me back to schedule something. I had to get a refund through Angie’s List.

It was fine. They sent 2 people out to do the cleaning. The cleaners were fine.

On the surface things look clean, but after inspecting the job after you left, I was not too pleased. Here is a list of items to follow. Powder room was never swept or mopped. There was still dust and little hair bands still on floor. The base board in powder room was not wiped. There was much dust after a finger swipe. The chair rail molding in the dining room was filthy. I wiped my fingers across it and it was very dusty. The baseboards in the living room were not completed either. There is still soda stains on baseboard near fireplace. The mantel of the fireplace was not dusted. Nothing was moved. I ran my hand across it and tons of dust. There was thick dust between the glass and side frame of fireplace. At a minimum, it should have been vacuumed or wiped. The pictures in the living room had lots of dust after a finger swipe. The cabinet fronts in the kitchen still have film on them that was never touched. The wood blinds in the kitchen and living room both have dust. I swiped my fingers across the door frame tops in my bedroom and there was lots of dust. I am just surprised because the voucher I bought on Angie's List was for deep cleaning. Here is an excerpt from your ad/voucher: "This Deal Includes:Cleaning kitchen: cabinets, appliances (exterior), countertops, and floors Washing floors, sweeping, and vacuuming Cleaning and disinfecting bathrooms such as tubs/showers and the walls of tubs/showers, toilets, sinks, mirrors, counters, baseboards Mopping, vacuuming, washing baseboards, doors, door frames, window sills, and light switches Dusting cobwebs, blinds, fans, light fixtures, and all surface areas Removing trash Cleaning supplies provided by Home Detailing By Michele. Homeowner can supply cleaning materials, if desired Four labor-hours can be one employee for four hours, two for two hours each, etc."

They arrived on time, we showed them the house and headed out to let them do their work. Everything was clean when we returned. We felt comfortable leaving them alone in our house.

Michele and her crew did a very thorough job cleaning my home as specified in the allotted time. The crew was friendly and efficient in addition to respecting my needs. I would definitely use this service again.

they did a really nice job and were prompt, courteous, and respectful

I purchased an Angie's List Big Deal for this service and it went real good. Three girls came out to clean and they all stayed about 90 minutes.

Michele & Gerry were a pleasure to have in our home. I have never used a house cleaner in my home but have observed several cleaners in friends homes. Those observations weren't very positive. Anyway, I answered the add to try "Home Detailing by Michele" & am so pleased I did. She & Gerry cleaned/worked every minute they were here. I never felt like I was in the way. The best part of the day (and funniest) was when Michele came to me with a bill in her hand saying "guess what I found?" It was a $100 bill that my husband had hidden away in a safe place. HAHA Michele was cleaning & she found it!! My husband, Michele, and myself had quite a laugh. Michele's honestly & thorough cleaning won me over!! Barbra Haring Berwyn, PA

We could not come to agreement on the phone with the service. We both have had some busy or difficult times and the provider and I were not a good fit at that time. To her credit, she was prompt in returning initial phone calls/messages and after we agreed to depart she did still try to get me to use her service.