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The Clemens Group

General Remodeling, Decks and Porches, Kitchen and Bath Remodeling,

About us

The Clemens Group (fomerly DBA Craftwell Builders) is an exciting and innovative home construction and renovation company. We are committed to providing you with first-class renovations, interior and exterior designs, craftsmanship, and customer service.

Business highlights

38 years of trusted experience
Emergency Services Offered

Services we offer

Interior & Exterior Home Remodeling & Renovation, Kitchen & Bath Remodeling, Roofing, Siding, Mold Remediation

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.826 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
12%
3
0%
2
4%
1
8%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.8
Showing 1-25 of 26 reviews

Marie R.
07/2017
2.0
remodeling, woodworking
  + 0 more
Did not have any work completed because they would not call me back
Description of Work: Did not have any work completed because they would not call me back

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0


Response from The Clemens Group
Good Morning, Ms. [Member Name Removed]. My name is Ed Delgado, I help The Clemens Group with their online marketing efforts. Thanks for the feedback, as we do appreciate it all, good, bad or ugly! We truly apologize for not getting back to you in a timely fashion regarding any work you were looking to have done, and any inconvenience it may have caused. We've been transitioning our online marketing efforts to a new team (as well as, new phone number) and your calls/messages must have slipped through the cracks. We'd love to speak with you and see if there is any way we can rectify the mis- (or lack of) communication. Please feel free to reach us here at Angie's List, or by phone (215-630-3364), we'd love to try and make things right! Customer Service is our #1 priority. Thanks again for the information. Ed Delgado

Dennis V.
05/2017
5.0
drywall, basement remodeling
  + 0 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,800

Linda E.
10/2016
5.0
remodeling, home builders
  + 0 more
Dan pulled together all of the various contractors needed to complete construction on my house. He also did a lot of work himself. Everything had to be done except for the framing and even some of that had to be replaced. He was able to get the house completely finished to my standards and within my budget within 9 months. That was in 1999. I sold that house in 2005 for a significant profit thanks to Dan. Additionally, he has the house I moved into after the one he built. I would not trust anyone else to do work for me and I refer him to anyone who needs any type of work done in their home. .
Description of Work: Finished construction on my home which had only been framed. Previous contractor disappeared with a great deal of my construction money and Dan Clemens worked with me to complete the home with the funds I had left. I had met with a number of contractors and he was the only one willing to help me. Had it not been for him, my house would have been foreclosed on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190,000

Claude B.
07/2016
5.0
concrete repair, countertops, electrician, flooring contractor, handyman service, insulation, remodeling, roofing, siding, interior painters, doors
  + 9 more
We felt very comfortable with the knowledge Dan and his team brought to our project from the start. His team of experts gathered in our home a few times to get the project started and carefully considered the pros and cons of the eventual room layout. Dan worked hand-in-hand with our architect to get every inch of our project planned correctly and advised us on the necessary township permits to avoid delays. The plan was executed exactly as designed, on time and within budget. The in-law suite contains a bedroom, bathroom, kitchenette and living room with huge windows facing East and South. The unit has independent exterior access as well as its own electrical run and central air conditioning unit. Our mother is very happy with the results and proudly shows off her living space to anyone who visits.
Description of Work: We contracted with The Clemens Group to convert our existing garage into fully outfitted in-law suite that encourages privacy and autonomy, and a new detached two-car garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100,000

john H.
07/2016
4.0
decks, remodeling
  + 0 more
Dan was easy to work with and he had good ideas and recommendations and knowledge. He advised us about the reaction of pressure-treated wood with aluminum flashing (I think that is the term) and recommended a different material for the flashing. He recommended an outdoor light near the sliding door that we overlooked in the blue prints. His team are professional craftsmen who did very nice work. The local building inspector liked the team's work and Dan's insights.
Description of Work: Built a second floor 12 ft x 24 ft deck with arched roof and stairs according to architect blue prints. Installed ceiling fan, outdoor lights, and moved indoor outlets. Broke through the exterior wall from dining room to new deck and installed sliding glass door. Did some out of scope work at no charge by helping us open up a kitchen wall to take advantage of the view out to the new deck.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Beverly W.
03/2016
1.0
countertops, remodeling, home remodeling, marble & granite
  + 2 more
When Dan visited our home it was becoming increasingly apparent to me that he was unfamiliar with the details of the Deal as published in Angie's List or was unwilling to acknowledge the offer in it's entirety. When we visited his supplier we discovered that 43" granite was not a standard size but that they would simply cut a 49" standard vanity to satisfy the requirement. In addition, because they were trying to fall within the pricing of the Deal, we only had 3 colors to choose from (not 5). The supplier noted that Dan was in trouble with trying to satisfy the requirements of the Deal and the supplier was just trying to help him out. We selected from the limited colors options. We advised Dan and the supplier of our selection at which point Dan suggested, if we weren't satisfied we could get a refund (just like 2-3 other customers did). I told him we were OK with the colors and he should just provide a quote on the additional plumbing required to complete the job and we would be good to go. Three days later and three days prior to the Angie's 30 day refund guarantee Dan delivers a quote for $1,150 in addition to the Deal price citing the "custom" work required to cut the standard vanity. A classic BAIT & SWITCH. It was quite apparent at this point that because our project was limited in scope and Dan was not able to deliver on the Deal offer at a cost he was comfortable with, so he would be happy for us to just walk away after delivering the unreasonable quote. Fortunately we had one more day to call off this relationship and seek a refund from Angie's List so the work was not performed. My conclusion: Either Dan Clemens is a poor businessman who didn't take time to fully understand his own advertising offer through Angie's List or he is just unethical in his business dealings. Given our experience I would not trust him to execute fairly and professionally on any renovation project and I urge others to be VERY CAREFUL DEALING WITH THE CLEMENS GROUP!
Description of Work: We purchased a "Big Deal" advertised on Angie's List for 2 granite bathroom vanity counter tops (up to 48") with under-mounted sink, including installation (and demolition of existing counter tops). Our requirements were for 43" counter tops, well within the scope defined in the offer and fine print of the ad for $399 each. When Dan called to schedule a visit to measure and scope out the project he made it a point to say on the phone that the "Deal" price did not include plumbing. When he visited our home he confirmed what we needed was consistent with the "Deal" and that plumbing was straight forward and would be a "reasonable" additional charge (not to exceed $100/hr). He sent us to his supplier to have us pick out colors (note that the "Deal" offered 5 different color choices). Also, please note that it took him over 3 weeks after we purchased the "Deal" to visit our home and 27 days before we had a firm quote for the additional work to be performed.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,950

Sibu V.
02/2016
5.0
decks
  + -1 more
The project was delayed than originally anticipated due to permit, inspections and approval features of the township (red tape?). Other than loosing the joy of enjoying being part of a great project, Dan, Mark and their crew are best at what they do. Money well spent.
Description of Work: Built a 16 X 30 Trex Transcend deck.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

Laurie L.
02/2016
5.0
remodeling, insulation, interior painters
  + 1 more
Remove wet insulation. Paint to prevent mold. Clear attic soffits to improve air circulation. Spray foam insulation throughout. They kept the area surrounding the work site clean. Disposed of all debris. Gave choices in the work to be done (regular vs foam insulation). Were personable and easy to deal with. Showed up on time and finished when expected- we were expecting company!
Description of Work: Remediate attic condensation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,950

Laurie L.
02/2016
5.0
remodeling, handyman service
  + 0 more
Scheduled job in accordance with my availability. Accurately estimated time to do job. Dan and his team was very professional and detail-oriented.
Description of Work: Caulked Windows and garage door, capped wood around garage door and replaced defective capping on a window.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Lauren J.
02/2016
5.0
remodeling, roofing
  + 0 more
Dan was great! He came out and thoroughly inspected our roof personally. He told us where the problem areas were and what steps needed to be taken to correct the problems we were experiencing. His crew was fast and efficient in replacing our roof. We were extremely happy with Dan Clemens and would hire him again.
Description of Work: New roof on a rental property

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Merle J.
12/2015
5.0
remodeling, home remodeling
  + 0 more
The Clemens Group Inc. just completed a bathroom renovation and I am so happy with the results. The project consisted of a complete gut job of a 50+ year old bathroom. Dan was so easy to work with as well as his crew. Dan was attentive to all questions and concerns I had before, during, and after the renovation process. Every text or phone call was answered promptly. Dan has a way of making you feel like you are his only customer when he was clearly juggling many projects at the same time. His top priority was that I was happy every step of the way. He and his crew were meticulous about their work and it showed in the end result. Finally found a trustworthy contractor and will definitely be using The Clemens Group Inc. (Dan) again for future projects.
Description of Work: Complete renovation of a bathroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,000

Megan C.
12/2015
1.0
decks
  + -1 more
unknown

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$25,000

Response from The Clemens Group
Mr. & Mrs. [Member Name Removed], We’ve tried numerous times to reach you, outside of Angie’s List, via phone call and email, to discuss your negative review of Craftwell Builders, and try to rectify any issues, but have not gotten any response from you. We appreciate and seek, ANY feedback, positive or negative, as we see it as a means to improve our services and way of doing business. We’d truly love to understand the basis for your negative review, as you have provided no details, here. We’d prefer to address your concerns directly with you, but we haven’t been given that opportunity. That being the case, we’d be doing ourselves a disservice here on Angie’s List, if we do not respond in some way, here publicly. Again, we’d still love to speak directly to address and do whatever it takes to rectify any issues or concerns you may have/had with our service. BLUF (Bottom Line Up Front) - You requested service from Craftwell Builders via Angie’s List on 9/11/2015, we had what appeared to be a pleasant, productive visit with you at your home to discuss and assess the project (convert one large bathroom into two smaller bathrooms), emailed you a proposal on 10/6/2015, and subsequently tried to follow up MANY times (over 10 times), via phone and email in October, November, and December. We did speak ONCE after you received the proposal, and you asked to call us back at a more convenient time, for you. That call never came. After reaching out again, the next we heard from you was the negative review. Again, we truly want to hear your thoughts. We feel we put forth much effort to try and communicate. If the proposal cost was high, in your opinion, and the basis of this negative review, we can certainly discuss. But we feel it was a fair proposal for completing two bathrooms. Ultimately, we’d like to do whatever it takes to rectify the situation, and without any feedback from you, that’s difficult to impossible. We recently were awarded an Angie’s List Super Service Award for 2015 which we truly appreciate, because we DO value our customers and all customer feedback. That includes yours, we do hope to speak with you. Sincerely, Daniel Clemens

Frank F.
12/2015
5.0
deck cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Christine A.
12/2015
5.0
decks, flooring contractor, remodeling, roofing, home remodeling, doors
  + 4 more
The Clemens Group is a fantastic company. The owner, Dan, is a great person to work with because he genuinely cares about his customers. The work they completed on our house is extensive. Everything from new flooring to a new roof and all rooms in between. They transformed our house. Each time they completed a job for us they were professional, courteous and prompt. They welcome any questions/feedback on the projects they complete to ensure it is done correctly and to your satisfaction. I would definitely use them in the future and recommend them to anyone looking to renovate their house!
Description of Work: Kitchen, bathroom, new interior/exterior doors, closet organization systems, front and back decks, new windows, new flooring, and a new roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65,000

Debra J.
12/2015
5.0
remodeling
  + -1 more
A great person with a great BIG personality. (Just a side note about Dan Clemens: I had 2 of my grandchildren at the house and Dan took out the time to talk to them and they had a great time with him). Dan is clear when he speaks to you regarding the job, letting you know exactly what he can do. He will explain the job until you understand what he will be doing for you. He is very detailed oriented to make sure you understand. He took lots of pictures and showed me each picture and explained what he could do to stop the leaks from coming into my house. He replaced several of the wood and all of the shingles. He never rushed out to go to another site, I was his customer and he made me feel like I was the only person he was working for. He stayed in touch with me from the beginning of our first contact until the end. Whenever I had questions I received an answer within hours of my call or text. I stopped by the house before the job was done and Dan was there working away with his crew just as he promised. He came down from the roof and answered any questions I had. I felt confident that the job would be done correctly and within the timeframe I was given. I received pictures after the work was completed and my husband and I were very pleased. I?m happy with the work that was done by the Clemens Group and I will recommend Daniel Clemens to my friends and family. Debra Jordan
Description of Work: Repair my roof with some new wood and shingles

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,300

Jeff L.
11/2015
5.0
concrete repair, decks, flooring contractor, hardwood floor, masonry
  + 3 more
unknown
Description of Work: They came and took measurements to provide a finished basement proposal. Everything was very professionally done, including making sure I had an egress window to code. They went above and beyond what was included in the deal. Thank you!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Deborah P.
11/2015
5.0
concrete repair, decks, flooring contractor, remodeling, hardwood floor, interior painters, home remodeling, patios, basement remodeling, roofing, siding, pavers, gravel, woodworking
  + 11 more
This is my third home I have contracted The Clemens Group to do work in. They were one of 3 contractors that bid on my first house project. I was so pleased with their work that I have continued to use them over the years as I moved around. The jobs have included roofing, siding, stone work, concrete patio and EP Henry patio, wood deck, stairs, complete kitchen and bath, finished basement, painting, etc. The most recent job I hired them to do was to install wood flooring in my current house. As usual, Dan met me to discuss the work, explained the steps they would take, and suggested I consider changing the direction I wanted the flooring to be installed. I took his suggestion and it made a world of difference, appearance wise! They always go the extra step, like sealing a area under my sliding patio doors that was visible with the carpeting gone before installing the new floor. Also to note, something that is very important to me, they are non-smokers and they are very receptive to working around my overly friendly dogs! I look forward to using them again on my next project and refer them often.
Description of Work: Latest project: Installing new wood floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,525

Gena C.
10/2015
5.0
decks, remodeling, home remodeling
  + 1 more
unknown
Description of Work: They measured and gave me a floor plan

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Maurice M.
10/2015
4.0
decks, remodeling, home remodeling
  + 1 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Judith B.
10/2015
5.0
basement remodeling
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$65

Dennis V.
10/2015
5.0
decks
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Jean V.
08/2015
5.0
decks, siding
  + 0 more
Scott was instrumental in making the suite for our business a one of a kind retreat. He helped to transform the room into a lodge style room with log siding and custom douglas fir trim. Scott immersed himself in the project by initially helping to correct some structural issues with the room. In addition his creativity enabled us to have a unique suite that added value to our business and the resale value of our rustic property. Scott was also the finish custom carpenter for our home including crown molding and porch trim detail. He also completed the plumbing for the suite. Scott is also willing to complete the tasks of a project so that it is professional and to your satisfaction.
Description of Work: He was the carpenter for a bed and breakfast suite.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$27,000

Response from The Clemens Group
{Member name removed}, Thank you for your kind words and affirmation. It was an absolute pleasure to be a part of your B & B project! Your trust and confidence, helped make your B & B inspiration, a reality. We've posted some pictures of your beautiful, romantic establishment!

Wendy S.
08/2015
5.0
decks
  + -1 more
It went great, service was performed in a timely manner and they cleaned up after they were done.
Description of Work: They fixed my roof after a storm

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Deborah P.
01/2015
5.0
concrete repair, deck cleaning, decks, remodeling, hardwood floor, home remodeling, masonry, basement remodeling, roofing, siding, replacement windows
  + 9 more
This is the third house I have had Dan and Scott from Craftwell Builders work at for me. They were one of 3 contractors that bid on my first house siding and roofing. I was very pleased with their work so I asked them back 2 years later to price out a whole overhaul at a house I was moving to. Before I moved in, they replaced the roof, the siding (and added stone), the front entrance with concrete, the back entrance with deck stairs, and all the windows. After I moved in, over time, I had them install a new kitchen, and finish the basement, adding a second bathroom with shower. After several years, I moved to a small townhouse and last month I had Dan and Scott install a wood flooring in my downstairs rooms. They met with me to discuss the work, explain the steps they would take to move the furniture from side to side in the smaller room and suggested I change the direction of the flooring I had planned. This change would maximize the visual size of the rooms and closets. So glad I took their advice! They worked for 3 full days, cleaned up after each day, and were very patient and friendly with my three overly friendly dogs going in and out to the backyard throughout the day! The flooring looks amazing; they took the time to recaulk under my patio door while that area was exposed and even left some of my furniture on sliders so I could experiment with moving it around in different places on my new floors. Also to note something that is important to me as I have allergies to this, they are NON SMOKERS. I look forward to using them again for my next project, my front porch, this summer.
Description of Work: Installed wood flooring on my first floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Edwin D.
11/2014
5.0
decks, flooring contractor, remodeling, home remodeling, basement remodeling
  + 3 more
Easy to work with, great collaboration, accepted my input, provided great suggestions and even kept the job site tidy! Next..floors, kitchen and bath renovation!!
Description of Work: The team actually did two separate jobs for me. First, they renovated my unfinished basement and it turned out great! I had them back to build my maintenance-free deck...nicest one in the neighborhood!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$27,000
    • 1(current)
    • 2

Contact information

898 W Maple Dr, Southampton, PA 18966

http://www.theclemensgroupinc.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

General Remodeling,
Decks and Porches,
Kitchen and Bath Remodeling,
Basement Remodeling,
Roofing,
Flooring Sales and Installation,
Siding,
Concrete Pouring and Repair,
Interior Painting,
Hardwood Flooring Sales and Installation,
Doors,
Finished Carpentry and Woodworking

FAQ

The Clemens Group is currently rated 4.8 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 5:00 PM

The Clemens Group accepts the following forms of payment: Check,MasterCard,PayPal,Visa
Yes, The Clemens Group offers free project estimates.
No, The Clemens Group does not offer eco-friendly accreditations.
Yes, The Clemens Group offers a 10% senior discount.
Yes, The Clemens Group offers emergency services.
No, The Clemens Group does not offer warranties.
The Clemens Group offers the following services: Interior & Exterior Home Remodeling & Renovation, Kitchen & Bath Remodeling, Roofing, Siding, Mold Remediation

Contact information

898 W Maple Dr, Southampton, PA 18966

http://www.theclemensgroupinc.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM