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Rich's Rugs

Carpet Sales and Installation, Flooring Sales and Installation, Hardwood Flooring Sales and Installation,

About us

My name is Rich. With more than 29 years of experience in the residential and commercial flooring industry, we provide quality products and workmanship for the residential or commercial markets. We are licensed and fully insured professionals that take our jobs very seriously. Whether you are a homeowner, a business owner, or an architect working on a big commercial or small residential project, we will meet you at the site of installation and determine the best flooring for your exact needs. Our goal is 100% customer satisfaction. We take pride in our work and continuously attend workshops and seminars to keep up to date on the latest and greatest flooring products, installation methods, and refinishing techniques.

Business highlights

31 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

carpet installation, vinyl plank installation, LVT flooring installation, VCT flooring installation, wood flooring installation, tile installation, repairs

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

5.0388 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
99%
4
1%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 351-375 of 388 reviews

Louise P.
06/2020
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
Excellent.
Description of Work: Removed carpet and replaced with laminate flooring in bedroom and covered basement stairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Rich's Rugs
Thank you very much for this review. I’ve been out of work due to this pandemic and this will help me and my customers. I’m grateful for everything

Dan G.
09/2017
4.0
carpet installation
  + -1 more
Great results
Description of Work: New carpet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Rich's Rugs
I’m grateful for the review. It was my pleasure adjusting my schedule to accommodate you while you were trying to get your new house in order by starting at 4 in the afternoon and working till 10 pm on the first night so you could paint. Then coming back a third time (no charge )to put your steps on so the movers wouldn’t dirty them oh and of course taking 200 yards of carpet and pad to the dump free of charge to help with your trash company. I always provide an A+ effort for my customers and I look forward to installing your basement when your settled in. Thank you very much for the generous tip and of course the work.

jami E.
09/2016
5.0
carpet installation
  + -1 more
unknown
Description of Work: Rich goes above and beyond and the quality of his work is excellent. I WOULD RECOMMEND HIM!
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Rich's Rugs
It was my pleasure working for you and I'm grateful for everything. You guys are great and I really appreciate your review and of course the job.

N M M.
08/2016
5.0
carpet installation
  + -1 more
unknown
Description of Work: This vendor was reliable, friendly and did good work. They really work at serving their clients.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Rich's Rugs
I'm very grateful for your job and review it really helps.

Robert W.
08/2016
5.0
carpet installation
  + -1 more
unknown
Description of Work: carpet 2 floors with padding. They were prompt and finished earlier than estimated.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from Rich's Rugs
I don't remember who this is or if I even did the job but thanks for the review.

John J.
07/2016
5.0
carpet installation
  + -1 more
unknown
Description of Work: Rich carpeted my small home. Arrived right on time and completed a high quality install in a very short amount of time. Don't hesitate if you need new carpeting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Rich's Rugs
I'm so grateful you chose me to install your carpet. I know you made a great choice and you will get many years out of your new carpets.

K G.
05/2016
5.0
carpet installation
  + -1 more
unknown
Description of Work: Rich and his team are true professionals. Very detailed oriented and hardworking. My estimate was fair and the job done was awesome. Rich and his team showed up on time and worked hard to make sure we were satisfied. I can not say enough good things them. Even though I had to postpone the installment a few times, Rich never got frustrated with me. The quality of the carpeting is outstanding also. Thanks again for a great job. We love our new carpets!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Response from Rich's Rugs
It was my pleasure to accommodate you. I know things get delayed via contractors and life. I'm happy your satisfied with my service and I'm very grateful for everything.

Stephen M.
05/2016
5.0
carpet installation
  + -1 more
unknown
Description of Work: Rich was responsive, thorough and knowledgeable. My client simply chose a different carpet pattern. Rich was great to work with & I would call him in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Rich's Rugs
Thank you for the review.

Michael L.
04/2016
5.0
carpet installation
  + -1 more
unknown
Description of Work: Excellent service. Highly recommended. Have used twice, would use again.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Rich's Rugs
Thanks buddy I appreciate your time for the review and of course the work.

Debbie W.
04/2016
5.0
carpet installation
  + -1 more
unknown
Description of Work: Rich and his crew came in and removed old carpet and installed new carpet in my basement. They did a fabulous job. Very professional and pleasant crew to work with. Very neat. Cleaned up when finished. I am very particular when it comes to work being done in my home. I expect quality work and that's exactly what I received. I would definitely utilize their services and I highly recommend.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Rich's Rugs
Thank you very much for the revue and your referral. I already installed your friends room and she loves it. I appreciate everything.

Erica W.
03/2016
5.0
carpet installation
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Rich's Rugs
Thank you for the review

John C.
02/2016
5.0
carpet installation
  + -1 more
very well.
Description of Work: installed new carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Rich's Rugs
Thanks for the work and of course the tip. I appreciate your business and I'm happy you enjoyed my showroom.

Melody T.
12/2015
5.0
carpet installation
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Rich's Rugs
Thank you I'm grateful for the job and the tip.

Joel P.
12/2015
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: Installed patterned carpet. Did a terrific job. Very conscientious, cleaned up before leaving. Clearly wanted to ensure we were satisfied and we indeed were! Do not hesitate to hire this carpet installer! |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Rich's Rugs
I am very happy that you chose me to install your carpet. It was my pleasure to work for you and it was nice to be apart of all the hard work you put into your basement. I love your new room and I am grateful. I hope you guys enjoy your holiday and thanks again

Kathy W.
12/2015
5.0
carpet installation
  + -1 more
unknown
Description of Work: We apologize for the late rating. Rich was friendly, courteous, professional & prompt. He provided a quality product and installed it perfectly, as promised. We highly recommend him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Rich's Rugs
You guys were great to work for I know you guys love your new carpets and I'm grateful you chose me to do the job. MRP painting and I have done a lot of work together and it's always good for you the customer. Have a great holiday. Thanks again.

Thomas S.
12/2015
5.0
carpet installation
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Rich's Rugs
Thanks for the great tip and the referrals.

JUNE D.
11/2015
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: I needed to carpet a 2 bedroom apartment quickly so I could put it on the market. Rich did it the following week and completed the task in two days. The price included the carpet, upgraded padding (which I choice), installation, tearing out laminate flooring through out the apt., and a dumping fee for the laminate. Also Ric did not try to push any high-end carpet at me which was really great. He brought me samples of just what I needed for the job. He also charged me next to nothing to rip up my laminate floor. The end result looked good. No complaints and I am extremely picky. Definitly would use him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

Response from Rich's Rugs
Thank you so much for the job and the review. I'm very grateful for the key to get in it helped the job move smoothly. Good luck with your investment.

Stephen C.
10/2015
5.0
carpet installation
  + -1 more
unknown
Description of Work: Prompt service and quality work at a great price. Cleaned up everything perfectly, carpets look great.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Rich's Rugs
Thank you very much for the tomatoes. My family and I ate them up and we loved them. The carpet you selected will last a very long time and the pad is the best. Ill see you next year for the other rooms.

GARY H.
10/2015
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: This contractor submitted a bid for the installation of a carpet job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Rich's Rugs
It was my pleasure to quote you and it was nice to meet you. It will benifit your church to move the pews and piano yourself to reduce the price if I do the job or another company. Thanks

Daniel H.
10/2015
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: Rich restretched my carpet. The carpet that was installed years ago was done poorly. He fixed it all and now it looks new again. I highly recommend using Rich. He is honest and helpful. He will charge a great rate and will go above and beyond.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Rich's Rugs
It was my pleasure to do the job for you. You will get many more years out of your carpets. A lot of people don't know I provide this service and its cheaper then replacing your carpets. Thanks again and I loved the coffee.

Meredith K.
10/2015
5.0
carpet installation
  + -1 more
unknown
Description of Work: Rich was great. From my initial contact with Rich to the completion of the job was one week! He is nice, accommodating, very fairly priced, and knows what he's doing. And the new carpet looks fantastic. I would recommend this company to anyone.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Rich's Rugs
Thanks for the review and the job. The carpet you chose is a smart investment. Great for a rental property

Leonard Z.
07/2015
5.0
carpet installation
  + -1 more
unknown
Description of Work: Stretched carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Rich's Rugs
Thanks for the review it allows other members to know I provide this service also. Thanks

Kevin R.
07/2012
5.0
carpet installation
  + -1 more
Everything went very well. Rich was on time and completed the job with no delays and no imposition on my parents. Rich and his team were friendly and very hard working. Rugs were removed. Furniture was moved and placed back. Cleanup was excellent. Rich set up a timeline and kept it. He also went out of his way to let my mother know he would be availaibe at any time if she had questions or if she needed something with the rugs. There was no need to have him come back as the job was done very well. She is very pleased with the workmanship and Rich's professionalism. If and when I need capeting I will call Rich.
Description of Work: I had my parents' home carpeted with wall-to-wall carpeting. It was five rooms, a hallway, and a stairway. My mother wanted a high grade carpet and there were plenty of options that she liked. I contacted Rich and set up an appointment. He came to their home on time with samples and explained all options with no pressure. We decided to use him. He kept in touch about ordering carpets and we made an appointment for him to do the work. He was able to get to the job in a very reasonable amount of time. He was on time, professional, and did an excellent job. The job required a lot of moving furniture, etc, and everything was done perfectly. And put back accouding to how my mother wanted it. I would highly recommend Rich and will use him in my home when I need carpeting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Matthew R.
07/2012
5.0
carpet installation
  + -1 more
I called Rich to let him know my basement was re-finished and was ready to install some carpets as well as my newborn sons room. He was over my house the same day with samples and was ready to accomodate a rush job as my son was about to be born that week. My wife and I selected a carpet from his samples. ( he had many and was extremely knowledgable and helpful). Rich came out with a helper and took care of a very large area in less then an eight hour day. We were extremely pleased with the quality! the place looks great and I was grateful that he was able to do the job on such short notice. He knew we needed them done quickly and he delivered happily. What I liked most was his personality and professionalism. I trusted him and his helper in my home while my wife and I were not there. That goes a long way these days with contractors. I myself have an "A" rated painting company on Angie's List and Rich delivered the same professionalism and punctuality that i would expect from a contractor. He came to us from a referral from a friend and I would happily refer him without hesitation to anyone!!!!!!!! Thanks Rich, We are thrilled with the job!!! we will surely be calling them again for our future projects.
Description of Work: Removed existing flooring. installed carpet in my newly finished basement and my newborn sons room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

TOM M.
07/2012
5.0
carpet installation
  + -1 more
When a pipe burst in my bathroom and flooded the living room and dining room below, I was forced into replacing the carpeting in my home a couple of years earlier than anticipated. After receiving a few estimates from different companies, some bigger-named than others, I settled on Rich?s Rugs. I had been referred to Rich?s Rugs through a colleague who had used their services and was very happy with the quality of work done. Rich (the owner of Rich?s Rugs) came to my home with numerous carpeting samples and photos of his previous work. After looking through all of the samples and selecting a plush neutral carpet, Rich took measurements of my home, made some calculations and provided an estimate for his service and a date at which it could be performed. The initial estimate was below what others had quoted, prompting me to ask ?What?s the catch?? Rich assured me that he could do the work for the price quoted, and stated that since he was a small company he needed to provide as good, if not better, quality work for less cost than his competitors with bigger names and advertising budgets. After speaking with my wife and going over all the estimates we had received, we chose to go with Rich?s Rugs for our carpeting. Rich came to our home on the scheduled day and completed everything that promised. He and his associate took care of moving all of the furniture and was very careful not to damage any of our pieces. When the carpeting was installed?with all the work being completed in one day?it looked even better than I anticipated, especially the staircase. Rich?s Rugs was nothing short of professional before, during and after the installation, and I am so pleased with my carpets that I?ve called Rich and asked if he would be willing to give my father-in-law a quote as well, even though he lives over 100 miles away. (The two of them will be getting together later this summer.)
Description of Work: Had the carpeting throughout my home replaced. The living room, dining room, staircase and upstairs hallway all received new carpeting and underneath padding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,560

Contact information

Customer Service, Southampton, PA 18966

http://www.richsrugs.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Sales and Installation,
Flooring Sales and Installation,
Hardwood Flooring Sales and Installation,
Ceramic Tile

FAQ

Rich's Rugs is currently rated 5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Rich's Rugs accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Rich's Rugs offers free project estimates.
No, Rich's Rugs does not offer eco-friendly accreditations.
Yes, Rich's Rugs offers a 5% senior discount.
Yes, Rich's Rugs offers emergency services.
Yes, Rich's Rugs offers warranties.
Rich's Rugs offers the following services: carpet installation, vinyl plank installation, LVT flooring installation, VCT flooring installation, wood flooring installation, tile installation, repairs

Contact information

Customer Service, Southampton, PA 18966

http://www.richsrugs.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day