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Cindel Heating And Cooling

Heating and Air Conditioning, Water Heaters

About us

Cindel Heating and Cooling offers superior service and installation of residential heating and cooling equipment, We are a family owned business since 1985.We offer all payment options including credit cards, financing, check or cash also.

Business highlights

40 years of trusted experience
Emergency Services Offered

Services we offer

Installation and repair of heating and cooling equipment, hot water heaters, maintenance, parts & labor contracts.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.990 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
1%
3
0%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 26-50 of 90 reviews

Mary/Mike T.
04/2017
1.0
heating & air conditioning/hvac
  + -1 more
Only wanted to replace entire unit and didn't give an estimate for repair. Wouldn't talk to me without speaking to my husband as well.
Description of Work: A/c stopped working

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Cindel Heating And Cooling
Normally i would just let reviews like this just stand on their merit or on this case lack of merit. My 2015 and 2016 Super Service Awards and near perfect reviews stand as a barometer to contest your spewing of lies of what transpired. The details hardly matter as i've learned to sometimes walk away from customers where you can do no right. Customer and her husband were given prices to replace or repair without a shadow of a doubt. Unreal!!! In addition,I have the email correspondences to prove I quoted them a price for repair.

Walt D.
04/2017
5.0
water heater repair
  + -1 more
I am very happy with the entire process. Josh was timely to respond for scheduling, answered all of my questions and was prompt with his arrival. They took great care getting the new water heater into place, and the old one out of the house. They were meticulous in cleaning up after the job, and the new water heater has been working great for a couple of weeks now. Absolutely no complaints here.
Description of Work: We needed an old failing water heater replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,850

Brenda H.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
Perfect! Josh the owner was great. He came out and gave me an estimate immediately.. The unit was installed fast and the old stuff was taken away fast. I was given a great price as well. Highly recommend them.
Description of Work: I needed a new central air system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ellen C.
02/2017
5.0
heating & air conditioning/hvac
  + -1 more
As awesome as always. We have been using Josh for over 15 years now. We wouldn't trust anyone else. His prices are competitive. He is very professional and always arrives when he says he will. He leaves the worksite spotless. I really cannot say enough positive things about Josh. The best thing to us is how wonderful he is with our dogs! That is the icing on the cake as far as we are concerned
Description of Work: We had our heater and central A/C replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Cindel Heating And Cooling
You guys are the best. The dogs make it perfect!!

Lori L.
01/2017
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
I know I will need a replacement soon but he made a old heater last longer. Hopefully through thwith whole winter.
Description of Work: Repair of Heating Unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Cindel Heating And Cooling
Thanks [Member Name Removed], and for all your help also.

Aaron L.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
I got several quotes and in the end Josh provide not only the best price but the from my research the best most efficient system. He was available to answer my questions either over the phone or by test message even before I made my decision, so I felt very comfortable with hiring him to do this work. They hauled away all the old equipment and made sure the clean up after themselves. I purchased a Nest smart thermostat (not included in the cost), but Josh installed it as part of the job. Overall Josh is very easy to work with, reachable (phone or text), and reliable. You should feel confident that your job will get done right.
Description of Work: Removed old heat pump and air handler and installed new system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,700

Susan G.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
At first, we thought we just needed service for a loud noise the unit was making. Josh responded immediately, was very honest about what the problem was, and was in no hurry to sell me anything, saying that we might get the summer out of the unit. However, the unit "died" and we ordered a new one for installation, in the middle of the hottest week of the summer. Again, Josh responded quickly and the installation was completed promptly. We had a glitch with the new panel, and a new one was replaced quickly. Great customer service and professionalism. Would hire again and would recommend!
Description of Work: Installation of air conditioning unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5

Response from Cindel Heating And Cooling
Thanks for the great review. Its easy to do work for customers like the both of you...

JERRI M.
08/2016
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
was perfect.. punctual... professional, a pleasure to work with will keep them in mid for future needs.
Description of Work: bought a deal for a new water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$749

Response from Cindel Heating And Cooling
thank you...

Ray W.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
Josh arrived early and diagnosed the problem with my AC unit quickly, and had it repaired in less than an hour. He took his time testing several contacts until he tracked down the short. He is prompt professional and his services are very reasonable. I would recommend this business with a 5***** rating. Thanks Josh RW
Description of Work: Josh found a short in my AC unit, tracked it down and repaired ii in less than an hour. EXCELLENT!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Brianne E.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
We had both a new furnace and air unit replaced and was done in less than a day. The service provided was excellent and Josh was easy to work with from the very beginning. He was very reliable and I never worried about the work being done correctly or in a timely manner. It has been a few weeks since the installation and all is working great. I also feel confident that if I did ever have any issues with the units that were installed they would be handled immediately and without hassle. I would recommend Cindel to anyone looking for HVAC services as my experience was excellent.
Description of Work: Replaced Central Air and Furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Edward R.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
He was quick and efficient. He expected a problem but when he saw it was just a checkup he did a through job
Description of Work: Checked air conditioner unit and system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Ron B.
01/2016
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
I was extremely satisfied with the work that Cindel Heating and Cooling performed. Josh was very responsive to my calls, and voice mails. He also called the day of the scheduled installation to ask if the appointment could be moved to an earlier time. This was fine, so we agreed and he arrived within the agreed upon time frame. As to the professionalism of Josh and his assistant, they were very pleasant and went about their work in a workman like manner. The work was completed quickly, and the appearance of the installation is very professional looking. They also swept up after. I will definitely contact them for future work as the need arises. Thanks Josh! Nice job.
Description of Work: Replaced gas hot water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$749

M Angie P.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
I can't say enough good things about Josh and his company, Cindel Heating! Our natural gas furnace stopped "blowing" any heat - the pilot was burning, the unit was clearly working, just no heat coming out upstairs. I left Josh a message on a Sunday afternoon, he called me back within the hour and set up an appt for Tuesday morning. On Monday, he called to confirm and asked me to please text him a photo of the heater so that he could come prepared with parts he thought might be needed based on the problem I described. Josh texted me on the morning of the appt to let me know his arrival time and he was here right on time. Came it, did a quick inspection and found the problem immediately. Josh didn't feel that the heater needed any new parts, he just fixed something that had come loose. At my request, he also changed the upstairs thermostat which had stopped working (we were manually turning the heater on and off) and he also changed the heating filter - both of which he had on his truck. Less than 48 hours from initial call to job completion, no attempt to "up sell" on parts/services I didn't need, and offered helpful advice about having the chimney inspected. I felt his cost was very, very reasonable, too. I am 100% satisfied and will call Josh for ALL future heating (and eventually cooling) needs. Job well done!!!
Description of Work: Josh fixed my natural gas heater, which wasn't blowing heat, installed a new thermostat (old one had stopped responding) and changed the heating filter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Cindel Heating And Cooling
Thanks for the great review, much appreciated. Thanks Josh

Pamela F.
11/2015
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
I wish everyone that worked on my home was like Josh. He was prompt, professional, personable and respectful of my home. I got several quotes for the work, some of which were inexplicably high. His quote was very reasonable for the work he was doing. I wouldn't hesitate to call on him again.
Description of Work: Josh replaced my 35 year old gas boiler and water heater replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,200

Beth M.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
Very well...worked all season!
Description of Work: repaired wire eaten by mouse and gave a/c system a tune-up

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$150

Maura C.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
He changed filter and made sure the system was running well.
Description of Work: tune up on system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Mitchel C.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
I chose Cindel Heating and Cooling after getting estimates from several other local companies. I also did my research on Angie's List, Consumer Report and on the web. After examining all the different unit manufacturers and prices, I concluded that Josh from Cindel gave me the best price for the most efficient units. Josh was punctual, thorough, professional and answered all my questions I threw at him in person and on-line. Being pet friendly was a plus for me to since I have 2 large dogs who only wanted to play with him. I know it's only been 4 days since I installed the units but I am confident in the workmanship and reliability of the product's I bought. I would highly recommend Cindel Heating and Cooling.
Description of Work: Installed new furnace and central air conditioning unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,200

Robert C.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
Came when scheduled. Peformed the service in a timely and proffesional fashion. I definitely recommend them for air conditioner services.
Description of Work: I wrote a review of this provider when we could not hook up for the service. Since that review he called and immediately correct the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29

JAMES S.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
Their price was reasonable, I checked some other contractors. Josh, the owner of Cindel was very knowledgeable, and he did a great job. They were on time, and came on the day they promised. They take pride in their work, and it shows. I would hire them again, and recommend them to my friends and family. They cleaned up afterward, and had the old units and scrap hauled away.
Description of Work: Installed new Bryant premium heater and premium Bryant central air unit, also repaired some ductwork, and installed new duct work by the heater. My old heater was thirty years old, and the AC was over twenty years old. The new system is quiet and works like a dream.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from Cindel Heating And Cooling
We always take pride in our work, glad your happy with new system.

Sarah K.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
Josh answers his phone and came out right away as he was nearby. He gave me a verbal estimate which I judged to be reasonable as I had had previous estimates. He seemed quite knowledgeable and told me he has a lot of experience with my type of home. I accepted his word and told him to go ahead to order them, but I would have liked a written estimate. He advised me of when he would be coming and came that day. The old heater was removed and taken away by his arrangement the same day. He and his assistant installed the new heater and central air conditioner and a new thermostat in several hours. They were all tested out. Everything went well and was done professionally. I would use this company again.
Description of Work: Installed a new house heater and central air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Amy B.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
He came on time, was efficient and answered all of my questions. He was very personable and kind. I would use him again in the future.
Description of Work: He replaced a wire that went out and did a 20 point tune-up. He gave me a new filter for free as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$64

Robert C.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
New unit was installed when scheduled to be installed. Excellent workmanship.
Description of Work: Removed old HVAC unit and installed a new unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$6,400

Response from Cindel Heating And Cooling
left you several messages after you missed the original standard day of service call. Rather than writing a scathing review which is in stark contrast to all my reviews, maybe you could have called back also. I stand by my work and reviews!! As far as calling more than once ,its our standard procedure to call customer ( which i did) day of appointment. I was actually on way to [member information removed] when you didn't answer your phone. In business as in life there two sides to every story. I will still stand by your purchase and feel free to call me. Thanks Josh

Shawn W.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
our last visit was a misunderstanding of what services were ordered; however when my A/C until wasn't working on a Sunday it was looked at and fixed within 1.5 hours of calling at a reasonable rate.
Description of Work: 20 point inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from Cindel Heating And Cooling
[Member Name Removed], in the heat of the summer rush I thought you purchased a $49 Diagnostic service call.My apologies for not taking the time to read the Big Deal Order. I can either send you a refund or give you a free service on heater in fall. As you can see by all my prior reviews I do business the right way. Once again I apologize as no one is perfect. Thanks Josh

Ashley K.
06/2015
4.0
heating & air conditioning/hvac
  + -1 more
My husband was home, not me, but he said he was very nice and helpful. I liked the responsiveness, which is the number one biggest headache with contractors. It was nice to have peace of mind that our old-ish air conditioner is okay for the moment. He did suggest we should get a new and more efficient one. I'll wait till this one breaks, though, thanks. For $29 I don't know what I expected, so I don't think I would get this deal again. Next time I'd go for an actual tune-up. But I would use Cindel again.
Description of Work: We got the Angie's List Big Deal for an AC inspection. He came, looked it over, and provided recommendations.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29

Marlene and Jerold H.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
gave us tips on improving the unit and how to have it run properly.
Description of Work: Checked the AC to see if working properly. Checked the filter in the unit and checked the outside unit.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29

Contact information

471 Marion Court, Southampton, PA 18966


Service hours

Sunday:
6:00 AM - 10:00 PM
Monday:
7:00 AM - 9:30 PM
Tuesday:
7:00 AM - 9:30 PM
Wednesday:
7:00 AM - 9:30 PM
Thursday:
7:00 AM - 9:30 PM
Friday:
7:00 AM - 9:30 PM
Saturday:
6:00 AM - 10:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
PA055237
Trade License Locale
Pennsylvania
Trade License Authority
Pennsylvania: Home Improvement Contractors
Trade License Expiration
09/30/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters

FAQ

Cindel Heating And Cooling is currently rated 4.9 overall out of 5.

Sunday: 6:00 AM - 10:00 PM

Monday: 7:00 AM - 9:30 PM

Tuesday: 7:00 AM - 9:30 PM

Wednesday: 7:00 AM - 9:30 PM

Thursday: 7:00 AM - 9:30 PM

Friday: 7:00 AM - 9:30 PM

Saturday: 6:00 AM - 10:00 PM

Cindel Heating And Cooling accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Cindel Heating And Cooling offers free project estimates.
Yes, Cindel Heating And Cooling offers eco-friendly accreditations.
No, Cindel Heating And Cooling does not offer a senior discount.
Yes, Cindel Heating And Cooling offers emergency services.
Yes, Cindel Heating And Cooling offers warranties.
Cindel Heating And Cooling offers the following services: Installation and repair of heating and cooling equipment, hot water heaters, maintenance, parts & labor contracts.

Contact information

471 Marion Court, Southampton, PA 18966


Service hours

Sunday:
6:00 AM - 10:00 PM
Monday:
7:00 AM - 9:30 PM
Tuesday:
7:00 AM - 9:30 PM
Wednesday:
7:00 AM - 9:30 PM
Thursday:
7:00 AM - 9:30 PM
Friday:
7:00 AM - 9:30 PM
Saturday:
6:00 AM - 10:00 PM