3 employees. Uses subs for excavating. Cost is determined by the job. No travel charges. No service fees. Do not contact through email.
Business highlights
23 years of trusted experience
Services we offer
Plumbing, sewer line replacement, drain snaking, camera service, drain cleaning, water heaters, water softener, installation water conditioners & minor gas line installation.
He was sent because we have a service policy with American Water & was told for $50 he would unclog the blocked bathtub drain. He was very abrupt with us. He BROKE the pipe with his snake. He never unclogged the pipe. He then wanted over $1,200 to fix what he broke. He said he could do a PARTIAL fix for over $700 and he said I would have to wait until Tuesday for him to start at the earliest. He said he would probably open up the wall. He left the house with a dripping pipe. We hired another plumber, he fixed the damage done by DiTommasso, costing $800, that day. DiTommasso was NEVER supposed to ask us for anything as this should have been handled by American Water. So I paid DiTommasso or American Water $50 to have DiTommasso to just break the pipe and never clearing the clog. This was a nightmare. He said he was a plumber for 20 years too.
Description of Work: My bathtub drain was clogged and we couldn't unclog it with a plunger. DiTommasso never unclogged the drain. The second plumber did that. DiTommasso just left the expecting to go without a functional bathtub AT LEAST 6 more days maybe more. We only have ONE BATHTUB!
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0
Ryan G.
05/2017
5.0
plumbing
+ -1 more
A+. I've had the pleasure of meeting Joe himself through the quoting process, and I've met several of his plumbers who are all terrific/knowledgeable guys who are respectful of your home.
Description of Work: I had Di Tommaso out to the house to diagnose and help rectify a leak coming from above a shower/sink, to replace the piping and hose bib on an outside line (in the dead of winter), and to install a new pipe stand in the laundry room so that the washing machine could tie into it instead of the tub basin.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
Charles H.
03/2016
3.0
plumbing, water heater repair, water softeners
+ 1 more
I noticed water under my hot water tank one evening. I called my homeowner's warranty service to inquire as to whether my hot water tank was covered by them. They indicated it was and they would send a plumber to take a look and if it needed replaced they would replace it. A plumber from DiTommaso Plumbing was sent to my home. I had to take a day off work because the plumber would come between 10:00 and 1:00. He showed up at 2:30. (Which had I known, I wouldn't have had to take a day off.) When he came in to assess the problem, he had no flashlight for an area that was dark to begin with. He made a judgement without examining any of the tank or moving anything from out around the tank. He replaced a pressure relief valve which he claimed was the problem. I paid him for his services and he left. I did not go around the tank again for a couple of days. When I did, I found the same problem as before. I had a friend look at the tank and he found a leak in the bottom of the tank. I immediately called the warranty company again. I had it arranged that the plumber call me before he was to arrive so it would give me time to get home from work. When he arrived, again he came in without a flashlight and I showed him where I thought the water was leaking. He assessed it again, and said I needed a new tank which he did not have with him. I was to then make another appointment so he could come another time to put the tank in. This would again inconvenience me. It was 5 days later the appointment was made because the plumber was booked until then. The appointment range for this visit was between 2:00-5:00. I ask that I be called before his arrival so I could leave work and be there before the plumber. At 2:30 while I was on my way home the plumber called and asked where I was. I asked him the same thing. He was waiting for me in my driveway. I told him about being called before his arrival but he said he was never told and that he would only wait 20 minute before he would leave if I hadn't arrived yet. I did not want to argue with him while I tried to get home in time. When I arrived he was still waiting but he was very "short" with me about the whole situation. Not much was said from the time he started to the time he finished. I had my friend here by then to see that things were going as they should. By the time he finished, he had become a little more approachable. All in all, the experience was not a very good one. I am writing this as he was leaving the driveway.
Description of Work: The provider was replacing a hot water heater covered under my homeowner's warranty.
Rating Category
Rating out of 5
quality
4.0
professionalism
2.0
punctuality
1.0
$260
Carrie E.
08/2015
5.0
plumbing
+ -1 more
Joe did an excellent job. I was very pleased with the repair and he answered all of my questions. Would definitely use his company in the future for any plumbing needs.
Description of Work: Installed a new tank/bowl gasket
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$135
John O.
05/2014
5.0
plumbing
+ -1 more
Rob arrived on time for both appointments. He was very professional and was able to unclog both drains (they were pretty tough). Throughout the experience, he was very concerned with getting the job done properly. He cleaned up after the job and made sure I was pleased. The price was very reasonable and both my appointments were done on a Saturday to accomodate my schedule. Very pleased with the level of service and professionalism.
Description of Work: Unclogged the stationary tub prior and during this visit, unclogged the garage drain.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Jeffrey R.
12/2013
5.0
plumbing
+ -1 more
Very well. Plumber did the job very well and no more leak. Because of the cold weather and poor directions, plumber was 1/2 hour later that estimated time when appointment was made.
Description of Work: Repaired water leak in 90 degree fitting
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Tim K.
01/2012
5.0
plumbing
+ -1 more
.I've used his service several times and he's very good at plumbing and general handyman work.I recommend his service and I plan on using his company in the future.
Description of Work: .Residential plumbing work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Linda C.
03/2011
5.0
plumbing
+ -1 more
If you have an emergency and call him, he will do everything he can to get to you as quickly as he can. He answers his phone. He is prompt, very reliable and responsible. He will give you a couple of options, which impresses me. It sounds like he is very concerned with price. it might because he knows that we both are retired.
Description of Work: I used Di Tommaso Plumbing about three weeks ago for a leak.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Sarah W.
02/2011
5.0
plumbing, drain cleaning
+ 0 more
It was good. He is very reasonably priced. If it's an emergency he will rearrange his day to come out.
Description of Work: He did some work on a house I was selling. He has fixed a broken waterline as well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Paul L.
12/2010
1.0
plumbing
+ -1 more
While this gentleman was courteous and price is about as good as you can expect for a plumber to make a visit to your house, the problem was made worse by his attempt to fix it. This was a dripping shower fixture which he claims to have replaced the seats and springs, but when he was done it was dripping worse. I would have been glad to replace the whole fixture which in his defense was not high quality, but this was not recommended. I understand that sometimes you need to go at a job more than once as there may be more issues than you initially appreciated. Since he seemed like a nice guy, I decided to give him another shot. I called him back and told him that the shower was now dripping worse and that this was no emergency, but would like to get it fixed sometime in the next month or so. I spoke with his partner but never got a call back. Since I never heard back from him, I hired another plumber who had difficulty seeing where parts were replaced and noticed that he had placed some towels under the plumbing, no doubt anticipating problems. I have never seen a plumber do this. The new plumber replaced the springs and caps and we have not had any problems since.
Description of Work: Repair leaking shower head
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0
$95
Tim K.
11/2010
5.0
plumbing
+ -1 more
Owning a house that I am renovating, I have dealt with a few companies in just about every trade. DiTomasso Plumbing has earned the right, for me to refer them to anyone asking if I know a good plumber.
Description of Work: I have had DiTomasso Plumbing do multiple projects for me. The $500 is about total of work they have done for me in the past few years. They have come out and given great estimates compared to others. Joe is as professional as I would expect from any skilled tradesman. He's not going to show up in a suit and tie, doing a sales call that some may do, but his ability to communicate with the common person is great. He has always showed up when he says, and even calls if he thinks that he may be a few minutes late. I have had him quote for me doing some of the "clearing" work. For all of the capable men or women out there, that can review a plan and cut holes in walls or dig ditches, this is THE plumbing company for you.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Karla C.
10/2010
2.0
plumbing
+ -1 more
This company was referred to me by American Home Shield (a company to avoid by the way) which is a home warranty company we have a policy with. The company was quick to respond and made an appointment quickly and arrived on time. The plumber was personable. However, the repair was poor. Instead of replacing a leaking valve in our wall he simply re-threaded it. Within a day it was leaking again. Needless to say we contacted our normal plumber who fixed it correctly. Perhaps the company is more conscientious on non-warranty calls but this repair was totally inappropriate. He was in and out in a few minutes. I would not use this company again. Luckily we were suspicious about the wisdom of his patch job, put a water sensor in the wall, and I stayed close to the house. Sure enough, the leak appeared. If we'd not kept track of it there would have been major water damage in our home.
Description of Work: Repair leaking valve
Rating Category
Rating out of 5
quality
1.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$60
SUZANNE B.
08/2009
5.0
plumbing
+ -1 more
He is always there when I need him and he always responds very quickly. He has always done a very good job.
Description of Work: Ditommaso Plumbing came out to redo a toilet in my basement.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
nancy Z.
03/2009
5.0
drain cleaning
+ -1 more
Everything went well. I called, Joe responded within an hour. Joe came out the following morning and rectified the issue promptly. I have used Joe before and will continue to do so in the future.
Description of Work: Joe snaked out the sewer line at my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Paul P.
11/2008
4.0
plumbing, water heater repair, sewer cleaning, drain cleaning
+ 2 more
He did a good job eliminating the drip on the main water line & unclogging the sink. The issue with the water heater turned out to be something that could not be well resolved under the warranty (not the plumber's fault). However, the faucet still dripped after the plumber left (he changed the cartridge, but that must not have been the whole problem). He tried snaking the exterior drain without success. It's very possible that there was a crack or serious root problem with the pipe & that it couldn't have been resolved. However, he said he was also going to try snaking from the opposite direction (from where the pipe emptied into a gully near the back of the yard) but then left without doing so. Prior to the plumber's arrival, I laid out a drop cloth across the master bedroom carpet so it wouldn't get dirty. However, the plumber actually walked out of his way in a wide arc around the drop cloth with his muddy boots. It cleaned up, but was still an annoyance & is the reason for my "B" grade on professionalism.
Description of Work: My wife & I bought a house & the inspector found a few minor plumbing issues. We agreed with the sellers that we would take care of the problems under the warranty provided by the sellers. The warranty agency sent a guy from DiTommaso out. The problems included a slow (partially clogged) sink drain in the master bath, a dripping kitchen faucet, a small drip in the basement where the main water line entered the house & an issue with the water heater. In this case, the grade for price is not applicable, since $50 covered all these things under the warranty. I paid him an additional $75, which I thought was reasonable, to snake a clogged underground pipe where a downspout emptied (this was not covered by the warranty because it was exterior to the house).
Rating Category
Rating out of 5
quality
4.0
professionalism
4.0
punctuality
5.0
$125
Linda C.
10/2008
5.0
plumbing
+ -1 more
He came within a couple of hours and assessed the situation. He explained exactly what the problem was when it was more complicated than I thought. He explained my two options, the cheaper/easy way that would last about seven years. Or the more expensive way that would last a lot longer. I thought the prices were both reasonable so I took the more expensive option. He had to come back the next day and completely finished the job. He's totally professional and honest and keeps things clean. He was 100% competent and knew exactly what he was doing. The service was excellent, the entire ordeal was fixed within 1.5 days. I've only used him for that one job but I do consider him my plumber now.
Description of Work: I was referred by Dave Zorro with a plumbing emergency. He came out that afternoon after he finished the job he was on.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
JOHANNA R.
12/2007
5.0
plumbing
+ -1 more
I have big trees outside of my home and the leaves always back up the pipes to the sewer. I use him once a year for this and he is always helpful with tips about how to keep the pipes clean and prevent further problems. He is always nice to deal with, he is always on time and does a fantastic job. It has been very pleasant to work with him and I would highly recommend him to anyone.
Description of Work: I had him clean my outside sewers pipes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
John W.
08/2007
5.0
appliance sales
+ -1 more
Very well. Service person was a bit late., but called to explain that he would be late and why (a problem with an earlier job). Did good, careful, clean work. Cleaned up well.
Description of Work: Installed a new dishwasher (replacing an old one).
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Service Categories
Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Appliance Sales and Installation,
Water Filtration and Softening
FAQ
Di Tommaso Plumbing is currently rated 4.4 overall out of 5.
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Di Tommaso Plumbing accepts the following forms of payment: Check
No, Di Tommaso Plumbing does not offer free project estimates.
No, Di Tommaso Plumbing does not offer eco-friendly accreditations.
No, Di Tommaso Plumbing does not offer a senior discount.
No, Di Tommaso Plumbing does not offer emergency services.
Yes, Di Tommaso Plumbing offers warranties.
Di Tommaso Plumbing offers the following services: Plumbing, sewer line replacement, drain snaking, camera service, drain cleaning, water heaters, water softener, installation water conditioners & minor gas line installation.