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", and actually might be. We BUYER BEWARE! If you’re in the market for a pool RUN DON’T WALK AWAY FROM THESE GUYS! This company is the worst. A total JOKE. I’m just one of many- Read the reviews-, their only positive review is a phony review from their own salesman, Danny Pisaante!. All the negative reviews here should be enough for anyone to stay away but for those who want details, read on: We recently bought a home with a Wilkes pool. We needed a new liner and apparently, unlike most every other pool brand, only their liner will fit. And guess what- their liners are 5 times more expensive! But what can you do, so I bit the bullet and called them to place an order. After 4 days of leaving messages and never getting a call back, someone finally answered the phone with “hello” ( first sign that this is a shoddy outfit). I asked who I was speaking to and he told me he was the owner, Christopher. I told him what I needed. He told me that he’d pass my number onto a salesman and they would get back to me. Several days passed so I called Christopher back and told him I had not yet heard from a salesman. He assured me that he would remind “Danny” to call me ASAP. Finally a week later Danny calls me . I told him exactly what I needed and gave him my credit card for payment and he told me he had my liner in stock and it should go out the next day. Two more weeks pass, no liner, I call Danny multiple times and leave messages asking him to please just send me the tracking number. Now over FOUR weeks and NO calls returned. So I called good old Christopher the owner back and tell him very politely that I’m a bit nervous since they have my credit card info and I have no liner AND his salesman isn’t even returning my calls. So Christopher’s idea of customer service is to tell me that he is fed up with my calls to him because this is not his problem, this is Danny’s problem! (here’s the BEST part). Christopher tells me that calling him is akin to if I had a bad spark plug in my Chevy and calling GM to complain! Comparing himself to GM would actually be hilarious if it weren’t so pathetic but I think Christopher may be experiencing some demensia and if so I do sympathize but it may be time for him to turn over the keys. Anyway, 5 weeks later I finally get my liner and of course the order is wrong. Wrong skimmer box, wrong corner cover, wrong gasket. But at least the liner was correct. Way to go, guys! Oh, and just to give you an idea of their price gouging, Danny inadvertently sent an invoice that included wholesale cost of each item- Liner cost-$375.00 my price, $1,500.00, Skimmer box cost $15.00, my price- $130.00, gasket cost $3.00, my price $33.00. This kind of price gouging ought to be illegalwill see…"

"It's the most horrible thing I've ever been a part of. Don't ever go with them. They started a year ago and it's still not done. We were told 8 weeks last May. The sales person Dominic hasn't responded to us since we signed the contract. RUN"

"I contracted Anthony & Sylvan Pools in February of 2023 for an custom in-ground pool. This pool would cost approximately $300,000 to build. The first person I spoke with was Rudy Dermo, who had committed to a May/June 2023 start date. I returned back to Pennsylvania in July of 2023, only to see the pool had not even yet been started. After contacting A&S, the process had finally started. The original contract we signed stated completion by August of 2023. After the still (to this day) unexplained delay to construction start, I was still assured the pool would be complete by September of 2023. After a never-ending list of excuses and delays, ranging from "we can't find concrete for your pool" to "we can't locate the tile you selected", along with multiple brand-new, top of the line equipment malfunctions, I am now writing this review on April 20th of 2024. The pool is still not complete. This is well over a year from the time I signed the contract with A&S. The project manager, Mat Hill, seems to be "bothered" by coming to my property. Imagine that. Someone gets a contract for a $300,000 pool and is "bothered" by it. Communicating with A&S Pools is like pulling teeth. You constantly get shuffled around from scheduler to scheduler. You never seem like you're the priority to them, but instead, you're more of an inconvenience. Sometimes, weeks will go by before you hear from a single A&S employee. Your job site will sit, vacant, without any work being done, for the entirety of that time. This company is dishonest, disingenuous, cookie-cutter, and absolutely the worst professional experience I have ever had in my 40 years of life. When you contract a company for a job such as this, you expect (and utterly demand) professionalism. You expect a certain level of care. A certain level of responsibility for the money they've taken from you for the job. What I received in this particular case was the exact opposite of those things. I am dismayed at the lack of professional standard. From Rudy Dermo, to Harald Bottke, to JR Goldberg, and all the way down to Mat Hill. This company should be absolutely ashamed of themselves. A lawsuit is being drafted in Pennsylvania court. I will be suing Anthony & Sylvan Pools for the entire balance of the $300,000 contract that I signed with them. I fully intend to win every penny of this contract back."

"Excellent, company was quick to respond, they filled out all paperwork to be submitted to the town for building permit. Pool was removed in 1 day, hole was filled in 1 day. 2 weeks after dirt settled they came back spread topsoil and seeded entire area with no damage to our property and the grass is growing. would highly recommend them, workmanship is excellent and priced fairly."