B & B SERVICES

Tom came out promptly, and after carefully reviewing what I needed done, he emailed me a detailed estimate. When I later made a change, he emailed me the change in the estimate - that's a professional way to do business. I had other estimates previously, but was not comfortable with the others and did not get a written estimate. I opted for Tom to do the work because he seemed knowledgeable and was a pleasure to deal with - friendly, but professional. As a woman, I have often had to deal with service men who were condescending, often intimidating, and know-it-all's who didn't impress me with either their manners, their professionalism, or their finished work! Not so Tom, who turned out to be the perfect choice :-) Having done some research about the correct installation of fans and reasons they might wobble, I felt that he knew what he was talking about. In addition to installing 3 ceiling fans, he fixed two ceiling fans that wobbled badly. Thanks to Tom, I know have 5 ceiling fans working as they should with no wobbles! He also installed another recessed light over my sink, tying into ones that were already there, but poorly placed. He arrived on time, made very little mess, and did an excellent job. I thought there might be repair work needed on the ceiling, but there was no damage done to the ceiling or walls. Most important to me was how he handled having to change an installation because I wasn't happy with how low the fan hung with the down rod I had picked. He just smiled, took the fan down, replaced the down rod with a shorter one, and didn't make a fuss. This guy impressed me with his knowledge, his willingness to explain things to me, his pleasant manner, his van full of useful tools to do a good job (really! He has this cool tool that cuts a hole in the ceiling and catches all the mess) and his professionalism. I would highly recommend him to anyone needing any kind of electrical work done.