Baker's Waterproofing

there when promised did as I requested very pleased. the other company that called was very pushy and rude they told me I needed things that knew I didn't want

I hired a man named SAM. And this survey is for him.

We acted as a representative on behalf of a client for whom we designed a home - we were not the contractor on the project - however - client reached out to us and we found I'm The Guy - been designing homes for close to 25 years - know a lot about structure/foundation - these guys are great - no worries and complete confidence in their knowledge and work ethic

I have no had a large rain storm yet to test if the solution works yet?

Prompt, friendly employees.

Put in system to take out any water that came in through walls. They did a great job. It stormed a day or so later and nothing came in from walls. They where pleasant and courteous. As with every thing we do here there is always a glitch when you go to do something. They did what had to be done and it worked out very good.

The representative was extremely knowledgeable regarding various water proofing methods. He did not try to sell me any specific one, just explained how each worked. He was very professional, pleasant and courteous. The men installed the waterproofing system in my basement today. They were very professional and explained what they were going to do. They also showed me what they had done when they were finished. They installed the system around the foundation of my home which included a drainage system under my garage door. I have had water in my basement for years which caused it to be damp and moldy. I am very confident that this waterproofing system will work. This is the best company I have ever worked with. The experience was good from start to finish.

foundation found to be OK. excessive mold and wood rot was found. treated mold, replaced rotted wood, installed 4 jacks, encapsulated crawlspace. good experience from first contact to last..probably the BEST company i've ever dealt with.

Men worked very hard in the cold weather. Very professional men.

Very thorough with original evaluation of work needed. Everyone courteous. Good communication with original appointment and a bad weather day that needed cancelled. Cleaned up well. Patient with any questions. Appreciated this company.

Job is scheduled mid March

From sales to finished job, totally professional. Explained as the work was going on. Completed drainage and sump pump beyond expectations. Would recommend to anyone.

The wall on a cement block garage was pushing in on the bottom. A gentleman came to look at the job and explained what needed to be done and quoted me a price. I accepted the quote and signed the agreement. On the day the work was to be completed, Brian and another gentleman drove two hours to our house. Brian answered every question I had in a very professional manner. They worked swiftly and diligently installing a 25' waterguard. Since the cement had to cure for a week, they did not return until the following week. Again, the arrived around 10:45 after traveling two hours to the job site. Three gentlemen arrived to install wall braces. Again I asked many questions and even called the company to question statements on my contract. Everything was explained to my satisfaction. The wall brackets were installed expertly. Now for the 4 stars instead of 5. At the end of the job, Brian handed me a huge ratchet and explained how I was to torque these 5 wall anchors once a year. I am a 66 year old woman and was not told anything about torquing during the contract phase of this procedure. I personally feel the company should include this in their original price. But, never fear, I am now a qualified torquer because Brian was an excellent teacher.

The work I had done reinforced the walls of the crawl space. The workers were courteous and hard-working throughout the entire day. They wasted no time and left the area clean and in order. A followup call cleared up a question I had, and I was satisfied with the response.

I had a basemen sump and foundation drain system installed. The quality of their work was good; the crew started and finished on schedule; they did what they said they would do and did it when they said they who do it. We haven't had any heavy rain since the work was done, so I have no idea how effective the system will be.

They drove 2 hrs free of charge . They looked at the job and it turned out that no repairs were needed. Very honest company.

They show up and work!

They explained the needed service. They followed through on the job, cleaning up when finished. They arrived on time and finished early. Overall a great experience.

The crew that installed the sump, foundation drain and wall anchors plus interior paneling were first rate and hard working. The foreman was exceptional and I would recommend this crew to anyone. Our basement is dry and it looks great. Also, I had one or two items that needed adjusted and there service department was great to work with.