Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

KANGAROO PLUMBING INC

4.9(
263
)

Plumbing, Water Heaters, Drain Cleaning,

... +2 more

About us

Kangaroo Plumbing is a fully registered, licensed and insured small company serving Pittsburgh's East End since 1998 and is owned and operated by an Australian plumber, John Warburton. John is a Master Plumber who began his plumbing apprenticeship in 1972 and has been working as a plumber all his life. John is the person who answers the phone when you call. More importantly, he is the plumber who comes to your home and performs all of the work. John is able to handle anything from a minor repair to a whole house re-pipe. He is often able to repair plumbing that other plumbers will only replace and has a lot of experience diagnosing mystery leaks and problems. He specializes in residential service and repair work including water heater and main stack replacements. John understands old houses and provides personal service.

Business highlights

26 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing Service & Repairs. Frozen Pipes Thawed. Freeze Prevention. Gas Piping Installations & Additions. Water & Gas Leak Detection & Repair. Water Meter Shut-Off Valve Replacement. Main Stack Replacement & Repair. Hose Bib & Faucet Replacement & Repair. New Fixtures & Faucets. New Tub & Shower Faucets Replaced in Existing Tile Walls. Water Heaters. New Ball Valve Installations. Hot Water Heat Piping and Radiator Repair & Replacement. Can Replace and/or Repair All Types and Sizes of any Piping.

Amenities

Warranties
Yes
Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9263 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
1%
3
3%
2
1%
1
2%
Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Write a review
Showing 226-250 of 263 reviews
constance P.
11/2017
5.0
plumbing
  + -1 more
Everything went well
Description of Work: Shower nozzle replaced which was dripping
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$310
Betty R.
07/2017
5.0
plumbing
  + -1 more
he took care of it.
Description of Work: bathroom sink leaking faucet replaced.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
gordon N.
07/2017
5.0
home remodeling
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
FRANK B.
05/2017
5.0
plumbing, drain cleaning
  + 0 more
Very well.
Description of Work: Repairs, clogged drains.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jane G.
04/2017
5.0
plumbing
  + -1 more
excellent job
Description of Work: fixed a toilet
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
BRUCE G.
04/2017
5.0
plumbing
  + -1 more
ok. It got fixed
Description of Work: fix leak in bathroom, coming from ceiling
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
Chris V.
01/2017
5.0
plumbing
  + -1 more
.
Description of Work: He had to fix a leaky pipe in the powder room.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sanjeev B.
11/2016
5.0
plumbing
  + -1 more
.
Description of Work: Shower installation and water spigot.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Kenneth B.
09/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Accurate diagnosis and solution provided . Master plumber answered his own phone. Well equipped and repairs made not requiring 2 visits.
Rating CategoryRating out of 5
Yes, I recommend this pro
Miriam K.
06/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Marcia C S.
04/2016
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Changed the temperature controller on the bathroom shower and replaced the drain cap in the powder room sink.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$485
Daniel M.
04/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Mark B.
03/2016
1.0
plumbing
  + -1 more
unknown
Description of Work: Extremely expensive. Charged for every turn of the wrench. Simply to tighten a pipe (that by the way continued to leak after they left and had to call someone else to fix) was an additional $75...there show up fee is not deducted if you perform services. So in other words, show up for $75 but if they need to turn a wrench or do anything everything is extra. For the little and poor work they did it still was at least twice as much as anyone else I have utilized. Also very rude as I had to tell them at least four times to please not wear there shoes and he continued to do so with no regards to our desires. Completely unprofessional. This is my first ever bad review on Angie's list by the way. Stay away!!!!!
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
$900
Response from KANGAROO PLUMBING INC
I am sorry to see you were so unhappy with my services. As you can see if you read my other reviews, the high quality of my work and my professionalism is undeniable. I am surprised by your comments regarding my prices as when we set up the appointment I explained that I have a $75.00 call out fee and then the cost of the services/repairs are stated in writing before any work is performed. As arranged, upon inspection of the issues that you presented, I gave you a written estimate which you approved without hesitation. I then went ahead and began the proposed work. Regarding your comment of “Simply to tighten a pipe (that by the way continued to leak after they left and had to call someone else to fix) was an additional $75” (1) As I carefully explained, once it became apparent, the existing shut off valve serving the kitchen sink was in such bad shape that it broke when I tried to shut it off. I then quoted a total price of $75.00 to replace the whole valve with a new high quality ball valve. This was the only “Extra” item and you authorized me to proceed before I performed this task. It was not just a simple “tighten” (2) The leak you mentioned (that you noticed 10 days later) was nothing to do with this valve and was on the old water filter housing that is under your sink. I told you at the time of service, this old neglected filter is probably going to cause problems and I offered to disconnect it but you opted not to do so. I am always careful working around old corroded plumbing and was careful not to disturb this filter. Then, after spending a half an hour trying to repair your old shower faucet only to find it was beyond repair and needed to be replaced, I charged you nothing for that service. The fact that the plumbing in your home is deteriorating due to age and neglect is beyond my control. I admit that I did forget to take off my shoes off once and I am sorry but I did so unintentionally and did not mean to offend. You listed the date of my service as February 1, 2016 when it was actually December 23, 2016. You called me to notify me of this new leak in the middle of the night at 1228AM on Saturday January 2, 2016. You left a message on my voice mail. When I returned your call the following day I was surprised that you were angry with me for not answering the phone at 1228AM in the morning. When I then offered to come and attend to this small drip first thing on Monday you said that was not good enough and told me you intend to leave a scathing review on Angie’s List. Regardless, I am sorry that my efforts to resolve this matter did not satisfy you. I hope you are able to put this all behind you and I can service you again in the future. Regards, John Warburton Kangaroo Plumbing Inc 412-244-5775
Chelsa W.
02/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: They have performed various plumbing repairs for me. You get what you pay for. He is excellent, so we've learned that we are better off getting things done right.
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Keith M.
02/2016
5.0
plumbing
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Gabriella L.
01/2016
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Carol Beth Y.
12/2015
5.0
plumbing
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Claudia D.
09/2015
5.0
plumbing, drain cleaning
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Helen R.
08/2015
5.0
plumbing, drain cleaning
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Dennis M.
06/2015
5.0
plumbing, water heater repair
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,000
Sri R.
05/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: I wanted an estimate and John arrived a bit late but informed me before hand that he was going to be delayed. He took a quick look at the work items and provided a reasonable estimate for the different work items, and advised me on the various options for each work items. I will be using his services soon.
Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Deborah V.
04/2015
5.0
plumbing
  + -1 more
He is good.
Description of Work: He worked on pipes after snow.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Trista Y.
03/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: We have not yet had the opportunity to use Kangaroo plumbing, but we have contacted him twice with urgent issues. He has directed us to other high quality plumbers who are more likely to be able to provide us service more quickly. He has on both occasions asked about the problem and recommended someone who is best able to help. Today, he recommended someone who is more skilled at underground pipe work. It is not everyday that you have someone who is so willing to help find the right service provider for someone who isn't a paying client.
Rating CategoryRating out of 5
Yes, I recommend this pro
Jane G.
01/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: put in a new disposal. great job - totally satisfied.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Alex B.
07/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: This was the third time to use Kangaroo and each time has been great. John came and repaired/replaced the hose supplying the toilet. Not a big deal but he made the effort to do it as the last call of the day, a bit past his regular hours.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150

Contact information

5512 Howe St, Shadyside, PA 15232

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded
Insured
Licensed*

Trade License Number
PA065104
Trade License Locale
Pennsylvania
Trade License Authority
Pennsylvania: Home Improvement Contractors
Trade License Expiration
04/08/2025
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Natural Gas Lines,
Heating and Air Conditioning

FAQ

KANGAROO PLUMBING INC is currently rated 4.9 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

KANGAROO PLUMBING INC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, KANGAROO PLUMBING INC does not offer free project estimates.
Yes, KANGAROO PLUMBING INC offers eco-friendly accreditations.
No, KANGAROO PLUMBING INC does not offer a senior discount.
Yes, KANGAROO PLUMBING INC offers emergency services.
Yes, KANGAROO PLUMBING INC offers warranties.
KANGAROO PLUMBING INC offers the following services: Plumbing Service & Repairs. Frozen Pipes Thawed. Freeze Prevention. Gas Piping Installations & Additions. Water & Gas Leak Detection & Repair. Water Meter Shut-Off Valve Replacement. Main Stack Replacement & Repair. Hose Bib & Faucet Replacement & Repair. New Fixtures & Faucets. New Tub & Shower Faucets Replaced in Existing Tile Walls. Water Heaters. New Ball Valve Installations. Hot Water Heat Piping and Radiator Repair & Replacement. Can Replace and/or Repair All Types and Sizes of any Piping.

Contact information

5512 Howe St, Shadyside, PA 15232

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day