Celebrating over 20 years in the Pittsburgh area! ASK ABOUT ANGIE'S LIST DISCOUNT OF 15% OFF CARPET CLEANING. We have a 10 person team with no subcontractors. The cost is determined by the job. Travel charges apply. $150 extra charge for after hours service (Fri 5:00p - Mon 8:00a).
Business highlights
35 years of trusted experience
Emergency Services Offered
Services we offer
Carpet Cleaning, Area Rug Cleaning, Per Urine & Odor removal, Upholstery Cleaning, Stain Removal & Carpet Sanitizer.
Description of Work: They provided carpet cleaning.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Baron V.
08/2017
1.0
carpet cleaners
+ -1 more
They never responded to my inquiry.
Description of Work: Cleaning carpets in 4 bedrooms, a large hallway and stairs.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Beth S.
04/2017
5.0
carpet cleaners
+ -1 more
Everything is chemical free!
Description of Work: The crew was very friendly and professional, they explained what they were doing efore they did ot. The carpets turned out fantastic.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Susan O.
06/2016
5.0
carpet cleaners, upholstery cleaning
+ 0 more
I had an issue regarding an elderly relative. When I contacted Chem-Dry I was given excellent information and a very quick appointment for them to assess the situation. The management company for the elderly relative decided to resolve the situation by replacing the carpeting. I do not feel this would have happened had Chem-Dry not counseled me. I will use them for my next carpet cleaning. The representative told me "we serve people, but we also clean carpets". I think that should be their catch phrase. Thank you!!
Description of Work: I had an issue regarding an elderly relative. When I contacted Chem-Dry I was given excellent information and a very quick appointment for them to assess the situation. The management company for the elderly relative decided to resolve the situation by replacing the carpeting. I do not feel this would have happened had Chem-Dry not counseled me. I will use them for my next carpet cleaning. The representative told me "we serve people, but we also clean carpets". I think that should be their catch phrase. Thank you!!
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Richard P.
11/2015
4.0
carpet cleaners
+ -1 more
unknown
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$250
Jennifer B.
10/2015
5.0
carpet cleaners
+ -1 more
unknown
Description of Work: date of service 10/01/2015 cost of service $250.00
Rating Category
Rating out of 5
Yes, I recommend this pro
Mary J.
02/2013
5.0
carpet cleaners, ceramic tile
+ 0 more
They scheduled it quickly and were at my house on time. The service was very good, the gentleman doing the work was friendly and efficient. He also made suggestions and went the extra mile to be sure the tile was cleaned and sealed. I was happy to find the cost of carpet cleaning beat the price I have paid in the past with larger companies. I definitely will call them again.
Description of Work: This company gave me an estimate on the phone to clean and seal grout. I decided to also have carpet cleaned in hall.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Patricia B.
02/2013
2.0
carpet cleaners
+ -1 more
The guy from chem dry was here as scheduled, he was a little unprofessional but nothing to bad. After he left the carpets did not seem any cleaner and there were still many visable dirty areas. I barrowed my friends carpet cleaner and went over the carpets again. The clean water that was extracted from the floors looked like mud.
Description of Work: Chem dry sent one of their employees out to clean the carpet. My husband and I cleared the rooms out that were to be cleaned. He sprayed a carpet cleaner on the carpets then went over them with this buffing type machine.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$185.5
Response from Chem Dry
I checked our records and we have never cleaned for Member at 3*************a, I checked the schedule date of January 28, and we were at other customers. I also searched our data basse of 22,000 records and she was not in our database. Unfortunately since there are a dozen chemdry's in our area ;people are often confused with each other, please update my profile and remove this review and call and find out which chemdry is responsible for this cleaning. thank you.
They arrived on time, examined the areas that needed to be cleaned made recommendations and performed the work in a timely and professional manner.
Description of Work: Citiwide Chemdry cane in with their brand new XTS (crossover truck mount system) and performed a miracle on my carpeting. I have 2 German Shepards, one a puppy, and 3 kids needless to say on white frezie carpeting we needed a miracle. The carpeting looked brand new after 7 years, all the spots and stains came out and it was dry in an hour. Our ceramic tile came out like it was just installed. The Technicians were very courteous and professional and answered all my questions regarding pet urine, dander and maintaining my carpets and furnishings. I have never had a better experience than this with a carpet cleaning company and would recommend them to family and friends.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$959
Sheryl L.
07/2011
5.0
carpet cleaners
+ -1 more
I could not believe that the carpets came out so clean. We've had it cleaned before, but it never came out like this. I also asked him to look at our white custom made sofa while he was here because ther was some dirt that had been left by my dogs. He recommended that I could remove this with a stiff brush, instead of charging us to clean it. I thought that was so great of him to not try to charge us for cleaning.
Description of Work: They cleaned the carpet on the steps, in the upstairs hallway, and around our bed in the traffic areas.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
TIM G.
03/2007
5.0
carpet cleaners
+ -1 more
My phone call was returned the same day I left a message. Citiwide was able to schedule a visit within a couple of days and they came when they said they would. They did all the work of moving the furniture to get the rugs, and they were very pleasant during the process. The results are great, the rugs look really nice, and we'll definitely use them again.
Description of Work: Citiwide picked, cleaned, and delivered 3 large area rugs.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Joyce W.
03/2007
5.0
carpet cleaners
+ -1 more
JT was friendly, knowledgeable & a pleasure to work with.
Description of Work: Three bedroom carpets cleaned & two area rugs cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$306.13
Timmy P.
07/2006
5.0
carpet cleaners
+ -1 more
The cleaner came on time, was very professional and even vacuumed wall boards and cobwebs. He did a good job with extremely dirty carpets. Some parts were just too far gone to look completely clean. My only complaint is that it is more than seven hours after he left and the carpets are still damp enough to leave foot marks. Still I would give them a good recommendation.
Description of Work: We have a three story Victorian with lots of rooms. We put carpet in over seven years ago. To my shame we had never had it cleaned until today.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
LINDA S.
04/2006
5.0
carpet cleaners
+ -1 more
TJ, the technician, arrived promptly, worked tirelessly & completed the job with total professionalism. The process cleaned the carpets beautifully. I liked the service so much, I had them come back to do my furniture. It took a little longer to completely dry than originally stated, but in fairness, it was a damp weather day. I will use the service again.
Description of Work: Cleaned carpet in my new home. Previous owner had three cats and the carpet was LOADED with cat hair. There was also a small ''spray'' area that was cleaned.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$630
KATHY M.
03/2006
5.0
carpet cleaners
+ -1 more
The men were very professional and courteous. They mentioned that when I called again I should ask if there are any coupon deals or special pricing incentives before getting a price quote.
Description of Work: This company cleaned a 265 square foot room. They pre-treated areas that were heavily stained. The room looked very good when they were finished.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
SUE G.
12/2005
5.0
carpet cleaners
+ -1 more
I called and they came right out within 2 days. This is a dry method of cleaning which means you can walk on the carpets in just a few hours. This is the 3rd time I used this particular cleaner. Fast, prompt and courteous.
Description of Work: Company came to my house and measured the square footage of my home and cleaned 6 rooms and 15 steps.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$378.33
NEILA B.
09/2005
1.0
carpet cleaners
+ -1 more
THE WORKER ARRIVED SLIGHTLY LATE (AROUND 15 MINUTES). HE SPENT HALF AN HOUR REMEASURING THE ROOMS AND GAVE US A PRICE WHICH WAS 30% OVER THE QUOTED PRICE. I WAS VERY UNHAPPY ABOUT THE INFLATED PRICE, BUT DECIDED TO GO AHEAD WITH HIM SINCE I HAD PREPARED THE ROOMS, BY MOVING THE FURNITURE. SHORTLY AFTER HE STARTED VACUUMING, HE RECEIVED A PHONE CALL ON HIS CELL AND SPOKE FOR ABOUT TEN MINUTES. I OVERHEARD HIM SPEAKING WITH SOMEONE FROM HIS OFFICE ABOUT ME AND REFERRING TO ME IN A DEROGATORY MANNER. AT THE CONCLUSION OF HIS PHONE CALL, HE INFORMED ME THAT HE HAD TO LEAVE DUE TO A FAMILY EMERGENCY. I NEVER HEARD FROM HIM OR THE OFFICE WITH AN APOLOGY OR AN EXPLANATION.
Description of Work: NO WORK WAS PERFORMED.
Rating Category
Rating out of 5
value
3.0
professionalism
1.0
responsiveness
5.0
punctuality
4.0
Response from Chem Dry
OUR TECHNICIAN ARRIVED A FEW MIN LATE DUE TO HEAVIER THAN USUAL MORNING TRAFFIC. I HAD TAKEN THE ORIGINAL PHONE ORDER. I EXPLAINED AT THAT TIME THAT SINCE OUR PRICING WAS BY THE SQUARE FOOT NOT PER ROOM, THE ONLY WAY I COULD GIVE THEM AN IDEA OF COST WAS FOR THEM TO GIVE ME THEIR ESTIMATED ROOM SIZES, WHICH HER HUSBAND DID. I NOTED THEM IN DETAIL ON THE WORK ORDER. I EXPLAINED THAT THE ESTIMATE I WAS GIVING HIM WAS BASED ON THESE SIZES, AND THAT THE TECHNICIAN WOULD TAKE AN EXACT MEASUREMENT FOR PRICING ONCE HE ARRIVED TO DO THE CLEANING. HE SAID HE UNDERSTOOD. OUR TECH ARRIVED, MEASURED, AND GAVE THE PRICE TO HIM. HE WAS VERY UPSET THAT THE ACTUAL PRICE WAS HIGHER THAN THE ESTIMATE HE HAD BEEN GIVEN. PER OUR TECH, WHO HAS OVER 15 YEARS SERVICE WITH US, HE WAS CALLED A THIEF AND A ROBBER BY THE CUSTOMER AND ORDERED TO LEAVE THE HOUSE. PER COMPANY POLICY, WHEN A TECH ENCOUNTERS PROBLEMS IN THE HOME, HE IS TO CALL THE OFFICE, WHICH HE DID. I ATTEMPTED TO EXPLAIN THE ABOVE TO THIS MEMBER TO NO AVAIL. IT WAS CLEAR TO BOTH OUR TECHNICIAN AND I THAT THE BEST COURSE OF ACTION WAS FOR HIM TO LEAVE THE HOUSE AND RETURN TO THE OFFICE. AT NO TIME WERE EITHER THE TECHNICIAN OR I DISCOURTEOUS TO THE CUSTOMER. WE TAKE PRIDE IN OUR PROFESSIONALISM AND DID ATTEMPT TO SATISFY THEM. UNFORTUNATELY IN THIS CASE THAT WAS NOT POSSIBLE....KATHY BUZZARD, OFFICE MANAGER
Robert M.
06/2005
5.0
carpet cleaners
+ -1 more
THE OVERALL EXPERIENCE WAS VERY GOOD. THEY WERE ON TIME, PROFESSIONAL, AND COURTEOUS. THE PRICE CAME IN ABOUT $500 OVER THE ESTIMATE, BUT THE ESTIMATE WAS MADE BY TELEPHONE WITHOUT THEIR SEEING THE SCOPE OF THE JOB IN PERSON. WE WILL USE THEM AGAIN BUT GET BETTER INFORMATION ABOUT ESTIMATES.
Description of Work: WE WERE INFESTED WITH MOTHS IN OUR ORIENTAL RUGS. THEY TOOK THE RUGS OFF SITE AND CLEANED AND FUMIGATED THEM (USING A MAGNIFYING GLASS TO BE SURE THAT ALL THE MOTH COCOONS WERE REMOVED). WE WERE IMPRESSED WITH THE TECHNICIAN'S KNOWLEDGE OF CONSTRUCTION AND CARE OF ORIENTAL RUGS. THEY ALSO CLEANED ALL THE WOOL CARPETING IN OUR HOME. WE ALSO BOUGHT NEW PADDING FOR THE ORIENTAL RUGS THAT CONTAIN ONLY MAN MADE MATERIALS THAT WILL NOT ATTRACT MOTHS. THERE WAS A LOT OF FURNITURE MOVING INVOLVED AND THEY HANDLED THE EFFORT CAREFULLY.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,100
ADINA B.
04/2005
5.0
carpet cleaners
+ -1 more
THEY DID AN EXCELLENT JOB. VERY PLEASANT TO WORK WITH, AND I WAS ABLE TO GET AN APPOINTMENT THE FOLLOWING DAY. I WAS ABLE TO CALL AND GET AN ESTIMATED PRICE, OVER THE PHONE, BASED ON THE MEASUREMENTS I GAVE THEM.
Description of Work: WE HAD THE CARPET IN OUR LARGE FAMILY ROOM, STAIRS, HALLWAY AND 3 BEDROOMS CLEANED. WE ALSO HAD A SOFA CLEANED. THE SOFA WAS EXTREMELY DIRTY (LOTS OF FOOD STAINS), AND EVERYTHING CAME OUT. IT IS NOW SPOTLESS. THE FAMILY ROOM CARPET HAD MUDDY FOOTPRINTS, AND EVERYTHING CAME OUT. THE CARPETS DRIED VERY QUICKLY, AND THERE WERE NO SMELLY FUMES.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$417.8
02/2004
4.0
carpet cleaners, upholstery cleaning
+ 0 more
THEY ARE PROMPT AND EFFICIENT. STAIN REMOVAL WAS DONE AND EVERYTHING WAS PUT BACK TO NORMAL.
Description of Work: CARPET AND FURNITURE CLEANING.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$210
02/2004
5.0
carpet cleaners
+ -1 more
MR. MOLTER OF CITIWIDE ARRIVED PROMPTLY. HE EXPLAINED ALL COSTS UP FRONT. HE MADE US AWARE OF PRODUCTS THAT COULD BE PURCHASED FROM HIM TO SPOT CLEAN AS NEEDED. WE PURCHASED THE PRODUCTS AS WELL. WE WERE ABLE TO SET AN APPOINTMENT ON THE WEEKEND.
Description of Work: HAD CARPETS CLEANED AND SPOT REMOVAL IN TWO BEDROOMS AND ONE BATHROOM.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$245
TERRY S.
01/2004
5.0
carpet cleaners
+ -1 more
WE HAD CHEMDRY DO OUR CARPETS WHEN WE MOVED OUT OF OUR OLD HOUSE. THEY TOOK OUT EVERY STAIN AND THE CARPET LOOKED ALMOST NEW! (BELIEVE US, WE HAD TWO LITTLE BOYS AND A DOG IN THAT HOUSE. THERE WERE SOME PRETTY SERIOUS STAINS!) IT SMELLED GREAT AND WAS DRY IN TWO HOURS. WE WILL DEFINITELY USE THEM AGAIN IN OUR NEW HOUSE.
Description of Work: WE HAD CHEMDRY CLEAN ALL OF OUR CARPETS WHEN WE MOVED OUT OF OUR OLD HOUSE.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Ceramic Tile,
Drapery Cleaning
FAQ
Chem Dry is currently rated 4.7 overall out of 5.
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM
Chem Dry accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Chem Dry offers free project estimates.
No, Chem Dry does not offer eco-friendly accreditations.
No, Chem Dry does not offer a senior discount.
Yes, Chem Dry offers emergency services.
No, Chem Dry does not offer warranties.
Chem Dry offers the following services: Carpet Cleaning, Area Rug Cleaning, Per Urine & Odor removal, Upholstery Cleaning, Stain Removal & Carpet Sanitizer.