Sales, service and installation of heating and air conditioning equipment. All work performed by garner brothers employees, not subcontractors, in a professional manner. All work is warranted and we are fully insured. We're there because we care.
Business highlights
22 years of trusted experience
Emergency Services Offered
Services we offer
Residential and commercial sales, installation and repair of furnaces, heat pumps, heating, humidifiers, gas and oil furnaces, air conditioning, boilers & duct cleaning.
Very well. Work was dome professionally, workers capable and efficient.
Description of Work: install new heat pump
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sara M.
09/2017
5.0
heating & air conditioning/hvac
 + -1 more
Installed high velocity air for our cape cod house this past summer. They are honest & good installer. Priced fairly compared to other big competitors. Mike worked with us & supervised our case from the beginning to the end. Very professional and followed up in a timely fashion. Trust worthy family owned business. Highly recommended.
Description of Work: Installment of high velocity air conditioner
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Anne H.
09/2017
5.0
heating & air conditioning/hvac
 + -1 more
..
Description of Work: ..
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,250
Sindy J.
08/2016
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Joan K.
11/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Carol C.
05/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: They installed a central air conditioning system at my house. The date of the installation was spring 2006. They did a terrific job at a great price. Over the years I have been happy to recommendthem to others looking for similar services
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
AMY W.
07/2014
5.0
heating & air conditioning/hvac
 + -1 more
Water heater leaking. Called left message at night. Nancy called next morning and fit me into the schedule same day. Guys came out and were pleasant and professional Covered wood floors before work began. Recommended that they move hot water heater location a bit so it wouldn't sit in the middle of the basement. Good recommendation, thanks! Basement seems bigger now. Once the job completed they explained everything and also told me to be careful as the temperature may not be the same as my old setting. And to call them if it wasn't right. These are really nice people. I also used Garner Brothers to convert heater from oil to gas...another great experience. I recommend them to friends and family always.
Description of Work: install hot water heater
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Harris T.
01/2014
5.0
heating & air conditioning/hvac
 + -1 more
I can't praise Garner Brothers highly enough. They installed a high velocity air conditioning system three years ago, and, more recently, replaced my gas boiler. In both instances their service and installation were impeccable. Because my home was built in 1871 and has had several additions over the years, the AC installation wasparticularly complex. Of all the potential contractors I spoke with, Mike Garner was the most creative and he proposed (and installed) a system that did not encroach on any living areas of the house. Based on my recommendation, 6 friends have also used Garner Brothers and all have been extremely satisfied with their prices and work.
Description of Work: Installed High Velocity AC systems and replacement gas boiler
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Garner Bros
Thank You [member name removed] for your testimonial!! We appreciate your business and the many referrals you have given us over the years. We believe anything less than our best is unacceptable and we hope we have proven this to our customers. We strive for continued success and you have certainly helped us in maintaining our goals. Mike, Scott and Nance Garner
Sue P.
07/2013
5.0
heating & air conditioning/hvac
 + -1 more
I love Garner Bros.! I contacted the office and Scott promptly returned my call and set up an appointment immediately. When at my house, he carefully inspected my home to ensure he was able to do the job while staying within my means. Scott was able to recommend a high velocity A/C unit that did not require duct work. He and his staff were exceptionally pleasant and extremely clean and neat while diligently performing a job that took 2 1/5 days. I was very pleased when they were done and the follow up from his office was exceptionally fantastic! I would highly recommend Garner Bros. without a doubt! : ) .
Description of Work: Installation of central A/C
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,500
Gloria W.
03/2013
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: After extremely high electric bills, we had Garner Bros come out and check our heating system. They are very knowledgable and thorough in their work. They found the problem and offered several solutions. We ended up replacing our heat pump and they did an excellent job! Thumbs up as well to Nance whom took care of every little detail to make sure that the financing and installation went smoothly.
Rating Category
Rating out of 5
Yes, I recommend this pro
Kathleen K.
11/2012
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: I wanted to replace my summer/winter oil boiler with a gas boiler and water heater. As I have been updating my house and replacing appliances, I have chosen the most energy efficient. I did the same with the heating system. I requested estimates for high efficiency units from 3 different companies. The other 2 companies gave me what I asked for. Mike Garner explained that it would take me about 15 years to recover what I would be spending on a high efficiency unit due to the size of my house. I know from research that high efficiency units only last about 15 - 20 years so I would just about breaking even when I would have to replace the boiler again. Mike was looking out for what was in my best interest, not just giving me what I asked for. An agreement was reached and a date was set. Garner Brothers were punctional, did all the work quickly and efficiently, cleaned up the work area and explained the functions of the new boiler and water heater. I am very happy with the job Garner did and would give them a high recommendation. Their office also registered my boiler and water heater and checked for any rebates for which I may qualify.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,400
Rebecca D.
09/2012
5.0
heating & air conditioning/hvac
 + -1 more
Perfectly. It went perfectly and believe me when I tell you that when you own a home built in 1926 that is the exception rather than the rule.Garner showed up on time and did a wonderful job. It took two days to complete the job. Garner was ready when PECO came out to test the lines that were run and turn on the gas. I obtained three estimates on this job. The first two contractors tried to sell me more than I really needed. Mike Garner was by far the most honest. He asked me a lot of questions on my heating and hot water needs. My answers along with the size of my home gave him the answers he needed to sell me the right equipment. His estimate was two-three thousand dollars less than the other estimates I received. He recommend a 40 gallon gas hot water tank that was a separate unit, not part of the heating system and a standard heater (not high efficiency) In this economy I questioned not installing high efficiency and he told me that he did not feel it would be cost effective for my needs. The told me what the difference in cost was. I did exactly as Mike recommended, I did not purchase the HE unit. I can not believe how low my gas bill is. I was spending at least 60-70 dollars a month on oil just to heat my water in the summer of 2011. This summer my gas bill has been about 22 dollars a month. This cost was not just for my water, I had Garner return this spring and run a gas line to a new grill that is natural gas, not propane. I bbq a minimum of 10 days a month. Last winter my gas bill was between 90-110 per month. I had a new thermostat with the timer installed which saves on energy. It was an unusually warm winter and we all had lower heating bills but the fact remains it did not cost me much more to heat my home and water last winter than it did to heat only my water the summer before.If we have a bitter cold winter my heating bill might double. Mike was right when he explained to me that he did not feel high efficiency would save me enough money to justify the additional cost. I had the right equipment installed for my needs. I think that Garner does that for everyone. They will install exactly what the customer wants but they will recommend what they feel is right for your needs. The work is done properly, the mess is cleaned up and all of your questions and concerns are addressed. You know how to operate your new equipment before they leave. The office is run by Nancy. She is wonderful. She schedules your work when it is convenient for you and when she has the proper amount of time on the schedule to complete your job. They do not leave until the job is done and they show up as scheduled. Nancy also handles all the paperwork for the warranty on your equipment. Painless as a job this size can be.
Description of Work: I had an oil burning heater/water heater combo that was probably 50 years old replaced. I had the heater removed, new heater installed, oil tank removed, gas line run, hot water tank installed and chimney lined
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,500
AMY W.
05/2012
5.0
heating & air conditioning/hvac
 + -1 more
Converted oil heater to gas (already have gas line in the house). Met with Mike, very nice. Timely with estimate. Also needed to get rid of oil and oil tank. Other companies that I met with for estimates would not do. Everything was great from start to finish. Mike came with two technicians, Alex and Kevin, also very nice and professional. They did a great job. I qualify for conversion to gas and upgrade to energy efficient rebates from gas company. Nancy, their office manager is FANTASTIC. She handled the paper work for the rebates...and also spoke to the company to make sure I rec'd the correct rebates. Also took care of the warranty registration. VERY client focused. I got the recommendation to use them from a friend whose a local business man and I am glad I did. They also installed new hot water heater. My chimney is old and would have needed a liner to keep my gas hot water heater, with the new high effiency heater you don't use the chimney. So I switched to electric water heater. That is not included in the price. Overall experience was an A+
Description of Work: New AC unit and gas heater. (Bryant.) New electric hot water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,500
Brian C.
07/2011
1.0
heating & air conditioning/hvac
 + -1 more
My air conditioner went out during the recent extreme heat (temperature 102 F the date I called.) The answering machine referred the caller to a private number for emergencies. I called that number and was told emergency service was only for air conditioning units installed by Garner. Rather than sharing who might be able to help, I was told "good luck pal getting anyone to help you on a Saturday." I called Golden Bear and received prompt service on Saturday. My air conditioner has never worked better!
Description of Work: Poor customer service.
Rating Category
Rating out of 5
professionalism
1.0
Response from Garner Bros
Garner Bros. is very disappointed in the report by the member concerning our service and the F grading. With all do respect, Garner Bros. would like to respond to defend the integrity of our Co. The member had called our on call technician, which happened to be the owner, at 3:04AM. He had stated that it was 78 degrees in his home. According to our experience in the HVAC industry, this would not constitute an emergency. The member was informed that service would not be rendered as we prioritize according to need. The member was contacted by Garner Bros. on the next business day concerning this situation. We will continue to service our loyal customers with the same professionalism and respect that we have always strived to maintain.
Jill W.
10/2010
5.0
heating & air conditioning/hvac
 + -1 more
Their service is exceptional. They are professional and very customer service oriented. Their charges are also very fair and reasonable. They are my go-to contractors for anything related to my heater or air conditioner.
Description of Work: This was a heater inspection required by my condo association. I have been using Garner Brothers for the past 5 years for any issues/problems I have had with my heater in addition to regular inspections.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Leigh Ann P.
09/2008
5.0
heating & air conditioning/hvac
 + -1 more
We got three quotes, but Garner really examined the house before quoting (breaking through to the previously sealed attic to see what was up there and if they could use that space to install the system.) The other companies just assumed the attic was big enough to accommodate the system (which it was not). They worked quickly and finished the job sooner than expected. They were really nice, and I look forward to working with them in the future (for annual maintenance etc.). One thing you should be aware of: they installed the system perfectly, but you may have some finishing work to do when they leave -- which they did warn us about -- carpentry stuff, like building soffits to hide ducts. We only needed to have one finishing item done when they left -- some wires & tubes coming down behind our 'fridge from the second floor to the basement. Everything else was 100% finished and clean.
Description of Work: Installed a high velocity central air system in our 1920's row home. Our home is a 3BR, with no ductwork, radiator heat.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,500
02/2004
5.0
heating & air conditioning/hvac
 + -1 more
GARNER BROTHERS PROVIDED PROMPT SERVICE. THEY WERE VERY HELPFUL AT A VERY GOOD PRICE.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Basement Remodeling
FAQ
Garner Bros is currently rated 5 overall out of 5.
Monday: 7:30 AM - 4:00 PM
Tuesday: 7:30 AM - 4:00 PM
Wednesday: 7:30 AM - 4:00 PM
Thursday: 7:30 AM - 4:00 PM
Friday: 7:30 AM - 4:00 PM
Garner Bros accepts the following forms of payment: Check,MasterCard,Visa
Yes, Garner Bros offers free project estimates.
No, Garner Bros does not offer eco-friendly accreditations.
No, Garner Bros does not offer a senior discount.
Yes, Garner Bros offers emergency services.
Yes, Garner Bros offers warranties.
Garner Bros offers the following services: Residential and commercial sales, installation and repair of furnaces, heat pumps, heating, humidifiers, gas and oil furnaces, air conditioning, boilers & duct cleaning.