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KEYSTONE TREE SPECIALIST

Tree Service

About us

Keystone Tree has been in business for 35 years. There is a certified arborists on staff We do all phases of tree work from the smallest hedge to outstanding river birch and more. We offer a 10% discount to senior citizens and 5% to new customers. We bill at the end of each job. There is always a foreman on the job over seeing the crew. At the end of each job the owner always inspects to make sure all work is done and fulfilled to what the customer wanted.We aim to please.

Business highlights

47 years of trusted experience
Emergency Services Offered

Services we offer

All phases of tree work is offered by our company. along with tree and shrub planting, Cleaning gutters to your home when asked . Topping and shaping trees are our specialty. We are known for are take down of the larger trees in the area. all wood , brush and debri is removed from the site of the job. Stump removals , fertilizing, spraying for all types of diseases, diagnosing trees, bushes, shrubs, for all sort of problems it may be having and treat them as well.

Services we don't offer

The company of Keystone Tree Specialist does all sorts of tree mechanics when asked . The only phase we do not handle is the carving of the tree into shapes such as a mushroom, or other characters. However when asked we will put you in touch with someone who does specialize in that area. We have a sister company in the Poconos of Pa who does do all phases of this work.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.07 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
57%
4
0%
3
0%
2
14%
1
29%


Rating CategoryRating out of 5
quality
4.0
value
3.8
professionalism
3.6
responsiveness
3.3
punctuality
3.6
Showing 1-7 of 7 reviews

Albert B.
05/2016
5.0
tree service
  + -1 more
unknown
Description of Work: Cleared unwanted trees. Treated diseased tree. General pruning. Advised about future needs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Janice Walsh D.
11/2015
5.0
tree service
  + -1 more
unknown
Description of Work: They are professional and quick to respond to any questions.
Rating CategoryRating out of 5
Yes, I recommend this pro

JOSEPH M.
01/2015
1.0
tree service
  + -1 more
These people were so nice on the phone and when they looked at the job!!! They made it seem like they knew what they were doing....Not!!!!!!! The job took way long and I ended up paying more for the job I was quoted on from the started. I ended up kicking them off the job after I realized the owner would nod off and the tree climber smelled like Booz. I would not recommend this so called company to anyone.!!! Oh and if they do leave stumps behind or brush plan on having it on your property until the following month. I don't know how they last!!!!
Description of Work: I have used this tree service twice. I should have stopped after the 1st incident. Both times, the price quoted is not the price you pay. They will tell you that the job turned out harder than they thought or some other stupid excuse. Also, they will NOT clean up the logs after they cut the tree down! They say they will return but you will have to call them over and over to get the logs out of your yard. Its a real fight with them to complete the job.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,100

Maria E.
04/2014
2.0
tree service
  + -1 more
For the last few months, I've tried to get Keystone to call me back to finish the job which I've paid for. The work couldn't be completed in Aug 2013 because of torrential rains that hit at the end of their work day. I've left maybe 30+ messages and gotten maybe 1-2 callbacks saying I was on the schedule then they wouldn't show. Am concerned that they might no longer be in business. Am now calling them several times a day so if I get a response then I will update AngiesList. This is really disappointing. Kathy and her team were great to work with. I don't understand why I can't get a firm answer from them.
Description of Work: ** THIS IS A CONTINUATION OF AUG 09, 2013 REVIEW (JOB WAS $1100) **

Rating CategoryRating out of 5
responsiveness
1.0

$1,100

Christie K.
10/2013
1.0
tree service
  + -1 more
They gave me a bid, made arrangements to come out and do the job, then just didn't come. They then didn't pick up or return my calls. It is so unprofessional
Description of Work: Nothing. Just made arrangements to do a job, and disappeared.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Maria E.
08/2013
5.0
tree service
  + -1 more
They called me back in a timely manner, they arrived on time to give the quote, their estimate was under the other company that bid, THEN they ended up doing more than we agreed upon. All in all, this was a wonderful experience!!! Kathy is such a sweet person, her crew is clean, conscientous, and polite. I would use them again in a heartbeat! UPDATE: All seemed done, I paid for the job, then a torrential rain stopped the crew for almost an hour. Shortly after, they wrapped up for the day (it was late afternoon on a Friday). We were supposed to schedule another date to finish the work, but I've left 3 calls and haven't heard back. Keystone's folks seemed to have integrity so I'm hoping this lack of communication is an oversight.
Description of Work: Keystone cut down 2 large hardwoods, a large leaning pine, and a dozen misc trees. They removed all trees except for the ones I asked to keep for firewood. UPDATE: update to Aug 9, 2013 entry for Keystone Tree

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$1,100

joseph B.
08/2011
5.0
tree service
  + -1 more
overall it was a great experience to deal with the company
Description of Work: they took down a large hardwood leaning toward the house and another, friendly professional service and great cleanup. a pleasure to deal with

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$500

    Contact information

    809 PITTSTON AVE, Scranton, PA 18505


    Service hours

    Sunday:
    8:00 AM - 5:30 AM
    Monday:
    7:00 AM - 9:00 PM
    Tuesday:
    7:00 AM - 9:00 PM
    Wednesday:
    7:00 AM - 9:00 PM
    Thursday:
    7:00 AM - 9:00 PM
    Friday:
    7:00 AM - 9:00 PM
    Saturday:
    8:00 AM - 5:30 AM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Tree Service

    FAQ

    KEYSTONE TREE SPECIALIST is currently rated 4 overall out of 5.

    Sunday: 8:00 AM - 5:30 AM

    Monday: 7:00 AM - 9:00 PM

    Tuesday: 7:00 AM - 9:00 PM

    Wednesday: 7:00 AM - 9:00 PM

    Thursday: 7:00 AM - 9:00 PM

    Friday: 7:00 AM - 9:00 PM

    Saturday: 8:00 AM - 5:30 AM

    KEYSTONE TREE SPECIALIST accepts the following forms of payment: Check
    Yes, KEYSTONE TREE SPECIALIST offers free project estimates.
    No, KEYSTONE TREE SPECIALIST does not offer eco-friendly accreditations.
    No, KEYSTONE TREE SPECIALIST does not offer a senior discount.
    Yes, KEYSTONE TREE SPECIALIST offers emergency services.
    No, KEYSTONE TREE SPECIALIST does not offer warranties.
    KEYSTONE TREE SPECIALIST offers the following services: All phases of tree work is offered by our company. along with tree and shrub planting, Cleaning gutters to your home when asked . Topping and shaping trees are our specialty. We are known for are take down of the larger trees in the area. all wood , brush and debri is removed from the site of the job. Stump removals , fertilizing, spraying for all types of diseases, diagnosing trees, bushes, shrubs, for all sort of problems it may be having and treat them as well.
    The company of Keystone Tree Specialist does all sorts of tree mechanics when asked . The only phase we do not handle is the carving of the tree into shapes such as a mushroom, or other characters. However when asked we will put you in touch with someone who does specialize in that area. We have a sister company in the Poconos of Pa who does do all phases of this work.

    Contact information

    809 PITTSTON AVE, Scranton, PA 18505


    Service hours

    Sunday:
    8:00 AM - 5:30 AM
    Monday:
    7:00 AM - 9:00 PM
    Tuesday:
    7:00 AM - 9:00 PM
    Wednesday:
    7:00 AM - 9:00 PM
    Thursday:
    7:00 AM - 9:00 PM
    Friday:
    7:00 AM - 9:00 PM
    Saturday:
    8:00 AM - 5:30 AM