Description of Work: We used Billy after hurricane Irene last year and were very pleased. . Great price, prompt service. . Unfortunately, after hurricane Sandy, we had the exact same issue. When I spoke to him, he seemed annoyed because he was swamped, and told me it was due to the driving winds and that there was nothing he could do, but he would come take s look when things died down. .I have yet to get a return call after a few attempts. I read other reviews complaining about his lack of responsiveness, but the good reviews were more than the bad so we gave it a shot.I was very disappointed to see that his professionalism has dropped. I even asked if there was a way to block the crawl space if the roof was not the issue, but no response. VERY disappointing since he was such a pleasure the first time. . So I guess. . Take your chances. . You may get the Billy we got the first time. And I assure you. .what I have written did take place. . His response to negative reviews is usually that they have him confused with someone else.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
Response from WILLIAM INGRAM ROOFING AND SIDING
Dear Customer, You definitely do not have me confused with someone else. As I explained before, there are no guarantees with repair work since you are trying to fix other people's work. I went over your roof with a fine tooth comb, and I even paid another person to come out with me to be sure nothing was overlooked whatsoever. Nothing else stood out that could be causing the leak. I feel bad that the issue is happening again, but it was also over 1 1/2 years ago. I seem to remember the brand new house , still being framed next to you, was still being built at the time of the repair. Did you take this issue up with your builder before bad mouthing me? I assure you if there was something I could've done to resolve the issue I would've of . Hurricane Irene was in the early fall of 2011. Sorry for your inconvenience.
MARK M.
01/2013
5.0
gutter cleaning, gutter repair, roofing
+ 1 more
As promised.
Description of Work: Remove and replace front gutter. Repair gutters all around the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$650
Ava B.
06/2012
2.0
siding
+ -1 more
poor
Description of Work: he took weeks to get back to me. Then the job we wanted him to do he forgot. but did do another job we wanted he to do he said he will be back and never came back, of course after we paid himAnd he won't answer out call on his cell phone
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$175
Response from WILLIAM INGRAM ROOFING AND SIDING
Dear Member, The job for $175 was for work I completed at your son's home. No more than 3 days passed between his initial call and job completion. I had to come to your house to get paid and ended spending twice as much time doing a repair(practically for free) as well answering questions about fixing your front shutters as cheap as possible as opposed to doing the job the way it needs to be completed.("PROPER!) I spoke to your husband about a week or two later about the job, and he said it wasn't in his budget at the present time. Bottom line, the $175 went to re-securing your son's gutters on Russell Ave, and it was completed not only in a timely manner but efficient as well. I also remember you thanking me after you handed me the check.(which I was grateful for). Hope this helps clear up any misunderstandings? Thank You, Billy Wm. Ingram Roofing and Siding
MARY JULIA S.
11/2010
5.0
roofing
+ -1 more
ok
Description of Work: removed part of old roof and replaced roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,200
MANU M.
05/2010
5.0
roofing, siding
+ 0 more
Good service!
Description of Work: Replaced missing shingles; fixed siding
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Helene G.
02/2009
1.0
roofing
+ -1 more
unknown
Description of Work: We made an appointment with Mr. Ingram to have him repair the roof on our house, which had been damaged in a windstorm. Mr. Ingram failed to show up on the appointed day, and he failed to call to let us know that he was not coming. As a result, we failed to line up another roofer, and our roof failed to get repaired before the next rainstorm.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from WILLIAM INGRAM ROOFING AND SIDING
almost every member comments on my quick response time. i spoke with them at 9 am. It was snowing that morning, and the present job at the time needed to be top priority. When i spoke with them i tried to push the appointment back a few hours. That's when i was read the riot act. Not to mention they were informed during the initial conversion that there presence wasn't necessary for my initial inspection, specifically so i wouldn't waste time in their day. was only trying to be considerate. I believe my paying customer deserved 100% of my attention to complete the task at hand before the weather arrived. That was and always will be my #1 concern/priority! I'm sorry you didn't like the news you were receiving, but you did receive it. I pride myself on calling people back, good or bad. If you view all the other evaluations I'm sure you'll notice a trend in that respect
Matthew M.
10/2008
5.0
roofing
+ -1 more
Bill was right on time (unlike some of the other roofers who bid on the job). He quickly inspected the roof and gave me a written estimate on the spot.
Description of Work: I needed some minor repairs performed on my roof and I called the company for an estimate.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Susan W.
10/2008
5.0
roofing, siding
+ 0 more
Bill returned calls in a timely manner and arrived on time as scheduled. He was extremely professional and completed the jobs without any issues. He was very knowledgeable about our siding problems and was able to explain how they happened and why the repairs would solve the issues.
Description of Work: Repaired soffit damaged by birds, secured both sides of soffit so that birds can't build additional nests and repaired corner siding piece installed incorrectly by builders.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
RAY & KAREN K.
07/2008
5.0
roofing
+ -1 more
unknown
Description of Work: I called Bill on July 10 describing that I had shingles missing. He came back July 11, replaced the shingles. Checked the roof and found potential problems. Will return on the 14th. His promptness and honesty is great and his rates are quite reasonable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
JUDITH E.
06/2008
5.0
roofing
+ -1 more
Great! The installation was finished in less than a day from when I initially called him. The work seems good...I just need to wait and see if it leaks when it rains.
Description of Work: Installed a power fan in my attic.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Pamela G.
06/2008
5.0
gutter repair, roofing
+ 0 more
While I was working, Ingram Roofing installed a new gutter and repair the entire area around my flashing. The area was cleaned and my wife's plants were all intact.
Description of Work: I ignored the discoloration (signs of water damage) around the flashing on my roof and dove right into the planned remodeling of my bathroom. I figured I could make it through the summer and repair the roof as I needed. As most stories go, the weather didn t hold and I was running over budget on my bathroom. I had pots and pans in my office catching the water from the leaks in my flashing that were pouring in my house. I called Bill who was vacationing down the shore and explained my issue and he was there first thing. We talked about the problem area on the roof and also he pointed out a problem that I knew I had with my Gutters. By Wednesday, I had new Gutters with a down spout, my roof was completely repaired, and not nearly as much pain on my overall budget.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$685
Ellen J.
06/2008
5.0
roofing, replacement windows
+ 0 more
Fabulous! Bill did a super job. My house looks great, and he was very meticulous in his work. He's also very personable and professional.
Description of Work: Fixed shingles and repaired a leak on the roof; replaced all soffits; capped and caulked windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Peter D.
11/2007
5.0
roofing
+ -1 more
Leaked on Saturday, called on Monday, fixed on Wednesday. He responded quickly to the phone call, and assured on inspection that the roof was still ok and a small repair should suffice. He even removed the tarp I'd covered the roof with, and rolled it up nicely. If there's a problem, he'll be back: I expect no problem. The price was so reasonable, and it was a small job. I did not bother with other estimates.
Description of Work: Repaired damaged shingles where the roof was leaking. He glued a metal piece under the shingles for the repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Suzanne J.
07/2007
5.0
contractors, roofing, chimney repair
+ 1 more
My real estate agent recommended Bill and he came to the house on the same day we called to give us an estimate to repair the roof. We needed to know how much the repairs would cost before submitting an offer to the seller. Bill was prompt and professional. He did all of the work in a timely manner. He was meticulous in cleaning up the yard when the work was finished. There were no nails, shingles or other debris found anywhere. His work is perfect and the dimensional shingles look beautiful! He even left his dumpster in our driveway for a few days so we could clear out some of the things left in the new house by the previous owners. I highly recommend Bill Ingram!
Description of Work: Bill re-pointed my chimney, replaced the plywood under shingles where the roof had rotted and leaked and shingled my roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
STUART M.
07/2007
5.0
roofing
+ -1 more
First of all, it was great that he came out on the weekend to do the work. He did a great job with the repairs and stands behind his work. We have had numerous wind storms in this area since his repair and it has held up to all of them. I definitely plan on using this company for all of my roofing needs.
Description of Work: I had some wind damage done on the eave of my roof and he made the repairs on it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Rose H.
05/2007
5.0
siding
+ -1 more
On the same day I called, Bill made time in between jobs to assess damage and measure and match the materials that would be needed. Two days later, Bill completed the job as promised. Seamless, perfect match on the siding. At completion of job, the work area was left clean of all work related debris.
Description of Work: Replaced wind damaged vinyl siding on upper front of house. Also repaired all unlocked panels.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
KEVIN K.
03/2007
5.0
roofing
+ -1 more
I referenced Angie's list because I did not know a reputable roofing contractor in the Collegeville area. I saw Bill's listing and called. Bill answered my call, and was at my house in 2 hours. Within 4 hours of making the initial call, my roof was completely fixed and all debris was cleaned-up. Bill was excellent!
Description of Work: Replaced 15sq. feet of shingles that had recently blown off during a wind storm.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
MARGARET V.
02/2007
5.0
siding
+ -1 more
Bill is an excellent worker and he does quality work. He worked almost four days in that frigid period we had in February. He is also very pleasant. Since he was a subcontractor on this job he did not have anything to do with the estimate/price. The job took quite a bit longer than anticipated and he cheerfully worked the weekend to finish as he had a big roofing job starting on Monday and wouldn't have been able to get back for awhile.
Description of Work: Bill was hired by Jim Brouse Home Improvement to do the work of putting aluminum on our small front porch and a large solarium where the wood was deteriorating. Also he fixed the source of a leak that was showing up in our dining room ceiling.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
STUART M.
11/2006
5.0
siding
+ -1 more
He came out on a Sunday. Measured the capping needed. Went back cut the piece out and installed it 90 minutes later. Better than it had been before. Checked the rest of the capping and added nails where appropriate.
Description of Work: Replaced an 8 foot piece of damaged capping which blew down due to excessive winds.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
PATTY C.
10/2006
5.0
roofing
+ -1 more
Bill was very professional and he actually showed me the problems and explained how he was repairing it. The price wasn't bad and it has rained since then and "no leaks." The other work installing a new collar around the vent pipe seems reasonable at around $200. Will do that later now that I see he actually solved the leak problem.
Description of Work: I called Bill to fix a leak in the roof between the house and garage. I ask him to do a quick visual inspection while he was up there. He noticed my roof vents were loose and the collar to a vent pipe wasn't in good shape. He nailed down the vents and sealed around the pipe although informing me it wouldn't last forever but it was a quick fix but I should have a new collar installed at some point.
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*Contact business to see additional licenses.
Service Categories
Roofing,
Siding,
Gutters,
Chimney Repair,
Roof Ice/Snow Removal,
Windows,
Gutter Cleaning,
Unfinished Carpentry,
TV Sales,
Hurricane Shutters,
Roof Cleaning,
Skylights
FAQ
WILLIAM INGRAM ROOFING AND SIDING is currently rated 4.9 overall out of 5.
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM
Friday: 7:00 AM - 6:00 PM
WILLIAM INGRAM ROOFING AND SIDING accepts the following forms of payment: Check
Yes, WILLIAM INGRAM ROOFING AND SIDING offers free project estimates.
Yes, WILLIAM INGRAM ROOFING AND SIDING offers eco-friendly accreditations.
No, WILLIAM INGRAM ROOFING AND SIDING does not offer a senior discount.
No, WILLIAM INGRAM ROOFING AND SIDING does not offer emergency services.
No, WILLIAM INGRAM ROOFING AND SIDING does not offer warranties.
WILLIAM INGRAM ROOFING AND SIDING offers the following services: ALL ROOFING AND SIDING, GUTTERS & WINDOWS, ALUMINUM CAPPING AND SOFFIT, FLAT ROOF COATING, AND ANY/ALL REPAIR WORK.